[Brian]

Hello, sorry for the issues.

I can help you get to the bottom of this and make that message go away.

I took a look at your site and it looks like The Events Calendar and The Events Calendar Pro are both using the latest version.

Step 1

So, the first thing I would try is deactivating both plugins,then active them to see if the message goes away.

Step 2

If that does not work try deactivating both plugins, deleting both and re-uploading the latest version and then activating them again to see if it the message goes away.

Step 3

If that does not solve the problem can you try out Testing for Conflicts Guide and let me know if that removes the message.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Also if the message is still there, can you tell me the exact page it is appearing on. You only need to send the url.

Please let me know what you find out and we can go from there.

Thanks

[Brian]

Hi, I can answer your question.

Yes there is a way to have people register for an event without paying.

You can use one of our ticketing plugin such as WooCommerce Tickets. Then you can set the price to zero so there is no payment when someone orders a ticket and have them go through the order process of WooCommerce which would register them for an event. I would also put the price of the registration in the ticket title if you need to show that. Or you could just put it in the information. You can have multiple ticket types per event too.

https://theeventscalendar.com/shop/wordpress-wootickets/

Let me know if that helps.

Thanks

[Brian]

New Event Test

Ok since that is a live event can you create a new event with tickets for testing?

Then can you please order tickets with the coding to automatically set the order to completed and then order where you manually have to set the order to completed and see if that changes anything.

Testing for Conflicts

If that does not solve the issue can you please try the Testing with Conflicts guide by reducing the plugins down to just the Events Calendar and changing the theme, then add new tickets and manually change to completed.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out from the two.

Thanks

[Brian]

Jayne, Glad it worked and I love when the simple things take care of what seems to be larger changes. 🙂

I am going to close this ticket as it is resolved, but if you have any other questions or troubles, please create a new ticket.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks

[Brian]

Hello, Sorry for the issues, but I can help get this resolved for you and working correctly.

Please see my notes for your questions.

1. I have set the settings so that the public can post an event without being a subscriber to my site, but it does not work. There is no place to enter event.

The link to add Community Events is here:
http://myscottsvalley.com/events/community/add

People can view their submitted Events if they have an account here:
http://myscottsvalley.com/events/community/list

Issues 2 to 4
For these next three issues(published, email notification, and, images) can you please confirm that your users are submitting events using this link:

http://myscottsvalley.com/events/community/add

Also please know the features for Community Events described in your issues 2 to 4 only work when Events are submitted through that form and not for Events added in the WordPress Admin.

Please let me know what you find out and we can take the next steps to resolve this.

Thanks

[Brian]

Ruben,

I can help provide some conditionals to get you going in the right direction.

– Is The Events Calendar plugin active? If so:

There is not a direct function to do this, but you could run a check if a function exists and if it does do something. The functions below only work if the Events Calendar is active so it may not be needed, but that depends on your setup.

– Is the events ‘homepage’ or overview page being displayed? – i.e. is_home(): print title

tribe_is_view() (add in ‘month’, ‘list’, etc for the view you would like on the main events calendar page)

– Is the events ‘single’ being displayed? – i.e. is_single(): print title

is_singular( ‘tribe_events’ ))

– Is the events archive or taxonomy (category & tag) being displayed? – i.e. is_tax(): print title

tribe_is_event_category()

Let me know if that helps our you need some more information.

Thanks

[Brian]

Hello,

I think I can provide some insight, but not sure I will be able to solve all of it.

My guess is that the theme is using a custom query to create the home page, so the typical methods are not working.

You may have to create a child theme so you can edit the home page query and add in the tribe_events post type and the fields you would like to show directly.

Beyond saying that it is hard to tell exactly what is going on with the theme to provide more information.

You maybe able to ask the theme developer how to add custom post types and custom fields to the loop on the home page, they maybe to provide more insight.

Let me know if that helps.

Thanks

 

[Brian]

Grégoire,

I can help with this.

You are looking to put an event on different dates, but not the same hours, correct?

There is not method directly to do that, but you could use something like the Duplicate Post to “Clone” an Event then go in and edit the date and time for the other days.

Yoast Duplicate Post

That is what I usually recommend to do so you do not have to recreate all the information for each event.

Let me know if that works.

Thanks

[Brian]

Hi, thanks for the kind words!

It is possible if you change the setting in WordPress to start the week on Sunday.

Go to Settings->General

Then on the bottom of the page change the “Week Starts On” to Sunday.

Please let me know if that works.

Thanks

[Brian]

Hello,

Sorry for the frustration, but I can help you out.

The attendees information in the backend is accessed from the Event Posting List and each event has its own attendees page.

Go to Events then on the list hover over an Event you want to look at and click on Attendees that appears below the title. That will take you to the page to show the list of tickets from order set to status completed for that event.

Because the plugin is apart of WooCommerce the only way to add tickets is through the Front End Ordering Process or through the WooCommerce Add Order in the backend as that is what is managing the process.

For more information on WooCommerce Tickets, please take a look at the New User Primer.

https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

Thanks

 

[Brian]

Hello, Sorry for the troubles you are having.

I looked at your screenshot and see the problem and understand you have coding to mark orders completed automatically.

Can you please follow these steps to resave orders as completed and see if that changes anything.

Resave

1. Please go to WooCommerce->Orders and click on one of the orders that is not showing in the attendees for the Event.
2. Change that Order Status on the left to completed and then Click Save Order. (if already completed, save to something else, and then back to completed)
3. Then, Check to see if the order is now showing in the Attendees List.

Please let me know what you find out from that and we can go from there.

Thanks

 

[Brian]

Frank,

I can help you out with this.

That line is put there by your theme or WooCommerce. The best thing to do is use a Developer Tool in a browser to find css that is causing it.

https://developer.chrome.com/devtools

Then you can add some custom css to remove the line.

I am unable to tell myself without seeing the site, I do know it is not put there by the Events Calendar WooCommerce Tickets.

If you can provide a link to the page I can take a look and make a better suggestion.

Please let me know.

Thanks

 

[Brian]

Hello,

I can help you out with this, but not sure if it is a solution.

There is no method within the Events Calendar Plugin or the Community Events Plugin.

However, you could use a plugin like Duplicate Post to “clone” your Events.

Yoast Duplicate Post

Once cloned you can go in and edit the dates or any other information and publish it.

However, this does not work on the front end in the Community Events List.

If it is a feature you would like us to add, please visit our UserVoice page and suggest it for a  future release.

http://tribe.uservoice.com/

Let me know if you would like anything else related to this.

Thanks

 

[Brian]

Hello, I can help you get going in the right direction.

Not sure how CF7 works, but you could run a loop to get all the past events and then display the titles in a select box as options.

$pasted_events = tribe_get_events( array(
'eventDisplay'=>'past',
'posts_per_page'=>-1
) );


That will get all the past events and then you could run a foreach loop to create your select box options.

Here is an article on queries that shows the foreach loop and a more complex query:

https://theeventscalendar.com/queries-and-pagination/

To make sure CF7 is the correct tool I would look for a way to use php to fill data into a field first.

Let me know if you get stuck on something or would like some more information.

Thanks

[Brian]

Sorry for the troubles and I understand your apprehension to changing things as I was the same way when I started, not wanting to change things as I was not sure if they would come back how I had them.

I looked up some other support tickets and did not see any issues you describe for the Divi theme. (does not mean it is having them)

So it could be a plugin that is causing this conflict so lets try there first.

Could you please got to Events->Settings then to the Help Tab.

Find the box under System Information and copy everything into a reply to this topic and mark as private and that will help me a little bit to see if I can recommend a couple plugins to try and deactivate.

Let me know what you find out and we can go from there.

Thanks

 

[Author]

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