Brian

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Viewing 15 posts - 10,996 through 11,010 (of 11,256 total)
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  • in reply to: [Urgent] How to upgrade to 3.7 #724544
    Brian
    Member

    This thread’s not seen much activity recently so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

    in reply to: Archive templates for custom taxonomies #724542
    Brian
    Member

    This thread’s not seen much activity recently so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

    Brian
    Member

    <div>

    Hello dgdubois,

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

    </div>

    in reply to: EDD Bundle purchase not generating tickets #724537
    Brian
    Member

    <div>

    Hello sillyworks,

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

    </div>

    in reply to: Cross referencing imported events with existing venues #724535
    Brian
    Member

    <div>

    Hello erionmedia,

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

    </div>

    in reply to: Ticket offers #724532
    Brian
    Member

    Hello tinsterman,

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

    in reply to: ticket sale date being reset #724489
    Brian
    Member

    Rebecca,

    I took a look at your site at two events that I found the ticket sale dates set to 1970-01-01.

    I was able to reproduce the error into two different events and with two different tickets.

    I also found a work around for the error too!

    Date Fix
    If you save a date without the hour field it reverts to 1970-01-01.

    However, if you choose the hour field it saves correctly.

    Another issue with this is if you come back to edit the Event and you had chosen 12 in the hour field it is now blank and reverts back to 1970-01-01.

    So until we can get this bug fixed please make sure to fill in the hour field every time you save and if you can do not choose another number besides 12 please do so.

    For dates with 1970-01-01 highlight the text and delete it and then click on the field again to bring the date picker up to the current date.

    Let me know if you are able to get it to work for yourself.

    Thanks

    in reply to: Request: New capability for tribe_event_settings #724443
    Brian
    Member

    Great!, thanks for posting on our Uservoice.

    I was reading yesterday and saw an article on a Settings API Generator. It is a basic one, but I just tested it out and it created a settings area with a Textarea in a minute.

    http://wpsettingsapi.jeroensormani.com/

    Could be something to get you started and then you can add in the features you want to the base coding.

    Since the original response is answered I am going to close this ticket, but if you have any questions related to this or anything else please create another ticket and we will get back to you.

    Thanks

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Brian
    Member

    Hi Loakine, sorry for missing your post.

    I can answer your question.

    You can move the function ‘tribe_event_featured_image’ into your theme’s function.php but you have to rename it to something like ‘loakine_tribe_event_featured_image’ as you cannot have two functions with the same name in PHP.

    Then you can move for example the single-events.php to your theme according to our Themer’s Guide and change tribe_event_featured_image to ‘loakine_tribe_event_featured_image’ and it will then run that new function instead and you can make the modifications to that function in your functions.php.

    That should get you to what you would like to do. I am going to close this topic as the original question was resolved. If you have any issues or would like some more help please create a new topic and reference this one.

    Thanks

    in reply to: Location Search #724406
    Brian
    Member

    Thanks for the information. I looked again at the log and it is not picking up any errors so please turn off all the debug settings and remove it from your wp-config

    Since that did not find anything, I did a little more testing on the site and find when the url has this in the query string:

    &tribe-bar-geoloc-lat=42.331427&tribe-bar-geoloc-lng=-83.0457538

    That the site gives me a 404 error in the Developer Console.

    Since there is no errors in the debug log it looks like the theme and plugins are not in conflict.

    I think we should turn out attention to the hosting/server as there maybe something there that is causing it.

    Do you have any extra security in the htaccess file that maybe causing this to be blocked?

    Also, since it is a 404 error and the flushing the permalinks did not help I would recommend contacting your hosting and referring to this thread. They would be able to see their server logs and know if they have additional settings that could be blocking this.

    Let me know what you find out from that and we can go from there to resolve this.

    Thanks

    in reply to: ticket sale date being reset #724380
    Brian
    Member

    Sorry for the late reply. For some reason the topic did not come back into my que. So thank you for “chasing” as it brought it back up.

    I had a copy of the Divi Theme and loaded it on my test site and it did not reproduce the error you are having.

    From what I could tell from this error happening in the past was that another plugin or theme was running coding that matched out datepicker and was causing it to revert to 1970-01-01.

    We do not normally do this, but if you would like I can take a look at the admin if you create me an account. Just send the info as a private reply and once I see it I will remove it from out site.

    That is about the only option I see since you are unsure about testing for conflicts with another theme or deactivating plugins.

    Let me know so we can try to fix this up today.

    Thanks

     

    in reply to: Payment Processing Options #722993
    Brian
    Member

    To answer this question as of 9/4/14.

    The EventBrite API still only has an option for PayPal.

    So tickets purchased though our plugin unfortunately can only use PayPal, we have not other option.

    It appears that on EventBrite they have 3 different options for people to setup and I do not know why they have not extended their API to include all of them.

    And as Rob said this thread is closed, but if you have an issue with this or need help on something similar please create a new topic and we will help you.

    in reply to: Eventbrite payment options resolved??? #722984
    Brian
    Member

    Hello,

    Again, sorry for the delay.

    I looked into this more and the EventBrite API still only has an option for PayPal.

    So tickets purchased though our plugin unfortunately can only use PayPal, we have not other option.

    It appears that on EventBrite they have 3 different options for people to setup and I do not know why they have not extended their API to include all of them.

    I am going to update our EventBrite Ticket Product Page to make that clear.

    If you feel the plugin is no longer going to work for you because of this fact, please contact us at pro(at)tri.be and we can work out a refund.

    Sorry for the late replies and let me know if you would like anything else and I can take care of it.

    Brian

     

     

    in reply to: Event Submissions are disabled #722847
    Brian
    Member

    Thanks for the information.

    I was able to create a Test Event Called “Test Event – Do Not Publish – ECP Support”

    It showed up in the drafts of the Event for me. I noticed the order was set to show the event that is happening the farthest in the future at the start and goes back from there.

    I would suggest clicking on that so the next upcoming Event shows first and then look at just the drafts and clear out events from the past or SPAM events and then retest again and see if they show up.

    I did not pick up any errors otherwise, but that does not mean there are none.

    Let me know if that works or if not, I can look into it more to help you resolve this.

     

    in reply to: Eventbrite payment options resolved??? #722787
    Brian
    Member

    I apologize for missing your posts in the other topic. I am looking into the issue now and will have more information as soon as I can get it.

    Again, sorry for missing your posts and thank you for posting in a new topic to bring it to our attention.

Viewing 15 posts - 10,996 through 11,010 (of 11,256 total)