Brian

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Viewing 15 posts - 1,066 through 1,080 (of 11,256 total)
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  • in reply to: Fatal Error when editing recurring events #1086749
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not sure why it happened yet, but I believe downgrading to 4.0.5 will resolve the issue.

    That is for the Events Calendar found on WordPress.org

    This link will download it:

    https://downloads.wordpress.org/plugin/the-events-calendar.4.0.5.zip

    And you can use this step to manually update:

    Manual Updates

    This process does not delete events or change settings, but it is a good idea to backup before doing it.

    Let me know if that helps get you back on your feet for now.

    Thanks

    in reply to: Broken Pages for Recurring Events #1086748
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not sure why it happened yet, but I believe downgrading to 4.0.5 will resolve the issue.

    That is for the Events Calendar found on WordPress.org

    This link will download it:

    https://downloads.wordpress.org/plugin/the-events-calendar.4.0.5.zip

    And you can use this step to manually update:

    Manual Updates

    This process does not delete events or change settings, but it is a good idea to backup before doing it.

    Let me know if that helps get you back on your feet for now.

    Thanks

    in reply to: Sorting options by date #1086742
    Brian
    Member

    Hi,

    It already sorts by publish date with the oldest showing last in the list. So no changes to the coding you would want to change the publish date in the Product Admin list, you can do that in the product itself or through the quick edit.

    And yes it should change the order by changing the symbols.

    in reply to: iCal URL #1086739
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The link does not have to have a specific ending, but it does have to be in the iCal format.

    I tested the link, but on my shared hosting it was not able to load all the events so the server that reads it would have to be more powerful.

    I did download the file it generates and tried to, but again it could not read it due to the size.

    Ideally if you could break the it into multiple feeds it would work better with our product.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Do you have a link you can provide in a private reply where this is happening?

    I can take a look as I am not sure what the issue is and not run into this in recent memory.

    Sorry for the late reply as well we were short handed, but all back now.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I took at your site and see what you mean.

    The image is linked, the problem is it is floated and overflowed into the next div so it is covered by it and preventing the link.

    Adding this fixed the issue, but also changes the formatting too:

    .tribe-events-before-html {
    overflow: hidden;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Page Title #1086730
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Our plugin creates our views in the archives so the theme coding is display that title. It is possible to change that, but that is in the theme’s coding and we are limited in supporting unknown coding.

    I can help provide some css to hide it if you like.

    Do you have a link to the page and I can see the source code and provide that?

    You can place that link in a private reply.

    Let me know.

    Cheers

    in reply to: Recurring weekly is recurring daily #1086727
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I see the issue with the recurring event.

    Your start date is correct, but the end date should not be 4-19-2016 it should also be 3-22-2016

    By having that end date you told the system the first event starts on the 22nd and runs on every single day until April 19th.

    Think of that first area as the event details for that first event alone and not for the entire series.

    Then use the recurring settings to duplicate that initial event.

    Let me know if changing that end date helps with this issue.

    Thanks

    in reply to: How to imput a dropdown list in list-widget. #1086726
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have a feature to have a filter on the widget.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: REF: Event Tickets Plus #1086719
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I have answered your questions below.

    1) Can a potential attendee RSVP to an event without paying for the event yet?

    Hi, the RSVP feature part of Event Tickets does not have any payment option. That is only tickets setup through an eCommerce in Events Tickets Plus.

    2) Can you create custom purchase email templates of each event (considering that each event is different)?

    While this is possible it would involve some customization and directly coding it.

    3) Can you create multi day event with different pricing for each day?

    We do not have a feature to do this.

    4) Can you create ticketing templates (For example 1 event may take place at different venues but the pricing is the same. Can I build a ticketing template so I can easily setup ticket types, descriptions and pricing with retyping them over and over again)?

    We do not have a feature to do this.

    5) can you create multi tier pricing for an event so that different ticket rates are offered the event date gets close?

    You could do this, by changing the start and end date for ticket sales and with 4.1 you could use the new Global Stock feature to control the stock of all the tickets. 4.1 will be out by the end of the month if QA goes correctly.

    6) can charge different fees to each ticket (taxes, state entertainment fee, processor fees, etc, etc)?

    Since tickets are products in whatever eCommmerce you use to create tickets if that system can do it the ticket should be able to as well, but we do not have direct support for that.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but I am limited in supporting customizations.

    We do not have a feature to do as you ask.

    The ticket form is customizable following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    I do not have anything else to help get you closer to what you are looking for unfortunately.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: move ticket plus to a tabs in the single event #1086713
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but I am limited in supporting customizations.

    Per our terms and conditions we support features of the plugins and although we try to help get you started on customizations for the most part you are going to have to take it on to complete.

    Since we do not have tabs by default I am not sure the best way to move the ticket for to get it there. That is not something we can support as it is unknown coding to us.

    We do have this guide to moving the Event Tickets Plus ticket form:

    https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

    You could use that to move the form to a hook you add yourself.

    Does that work?

    in reply to: Community Submission Form Organizer Template #1086711
    Brian
    Member

    Hi,

    Sorry for the issues with this unfortunately, right now the template is in the admin-views directory of The Events Calendar and not able to be edited by the typical process in the themer’s guide.

    There is no way to modify that template without losing the changes on each update.

    We have a ticket to address this, but I do not have a timeline right now when that will happen.

    I tried to see if we could use the old coding somehow, but it would error out and not saving.

    It might work if you only want new Organizers to be submitted, but did not allow for existing Organizers to be used.

    You could try modifying the template here:

    plugins/the-events-calendar/src/admin-views/new-organizer-meta-section.php

    Although not ideal as you would have to change on each update it would be quicker to do that then come up with a custom solution until we can get this fixed.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    With Community Events we usually recommended to have no admin access at all so do not have much resources on how to restrict access to admin links.

    We do have this snippet that can remove the Events from the Admin Bar for all users, but the admin:

    https://gist.github.com/jesseeproductions/475718b9155644e6070e

    Does that get you closer to what you are trying to do?

    in reply to: Numbered Pagination #1086659
    Brian
    Member

    Hi,

    So another customer had the same question and was able to get some coding working that is shared here:

    How can I place a number of pages on the Next and Previous links?

    Cheers

Viewing 15 posts - 1,066 through 1,080 (of 11,256 total)