Fatal Error when editing recurring events

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1085976
    Lena
    Participant

    After the most recent update we are suddenly getting a fatal error when trying to edit recurring events. I’m unsure whether it’s actually saving anything, but the error is:

    Fatal error: Call to undefined method Tribe__Events__Main::rebuild_known_range() in /home/vhflogin/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Queue_Processor.php on line 169

    This is a live site for an upcoming festival and we are in the midst of getting the events published under a deadline right now, any help would be appreciated!

    #1086033
    pixelkinetic
    Participant

    We are having the same problem today.

    This is the error we got after trying to create OR edit events with recurrence:

    Fatal error: Call to undefined method Tribe__Events__Main::rebuild_known_range() in /homepages/20/d591618442/htdocs/v2015/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Queue_Processor.php on line 169

    #1086749
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not sure why it happened yet, but I believe downgrading to 4.0.5 will resolve the issue.

    That is for the Events Calendar found on WordPress.org

    This link will download it:

    https://downloads.wordpress.org/plugin/the-events-calendar.4.0.5.zip

    And you can use this step to manually update:

    Manual Updates

    This process does not delete events or change settings, but it is a good idea to backup before doing it.

    Let me know if that helps get you back on your feet for now.

    Thanks

    #1088197
    John
    Participant

    Getting the same error. It first appeared after I updated the plugin.
    Calendar version: 4.0.7
    Calendar PRO version: 4.0.3
    Wordpress version: 4.4.2

    I only seem to get the error message when adding events with recurring dates. The posts go through but the error message shows up.

    Complete error message is: Fatal error: Call to undefined method Tribe__Events__Main::rebuild_known_range() in /home/theloca2/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Queue_Processor.php on line 169

    #1088421
    Brian
    Member

    Hi John, You either need to downgrade The Events Calendar to 4.0.5 or upgrade Pro to 4.0.7 to resolve this.

    #1088815
    John
    Participant

    Where do I get Calendar Pro 4.0.7?

    #1088870
    Brian
    Member

    You can download the latest version from your account here on theeventscalendar.com

    And you can find out more about setting up your license from these articles for automatic updates:

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    #1095475
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 8 posts - 1 through 8 (of 8 total)
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