Brian

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Viewing 15 posts - 991 through 1,005 (of 11,256 total)
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  • in reply to: Ical importer not importing categories #1089047
    Brian
    Member

    Hi,

    I looked at that feed and it does not include any of the ICAL fields for categories so they would not be imported as there is none to find.

    That is a feed generated by the Events Calendar correct?

    Brian
    Member

    This is the name of the field in the Options Table of the Database:

    pue_install_key_events_calendar_pro

    in reply to: Numbered Pagination #1089040
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Invoice #1088967
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this guide to creating an invoice with all that information:

    Finding Order Invoices

    Cheers

    in reply to: Followup: ACF Conflict with Relational Field #1088965
    Brian
    Member

    Hi,

    Thanks for the followup and glad George provided a work around.

    It is in our system as the highest priority so it is close to the top of the list and should be in the next one or the one after, but it has not been officially scheduled yet.

    It is on track to get into a maintenance release I do not have an exact timeline for when it will be included.

    Cheers

    in reply to: Selling Certificates #1088962
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    I do not think our Event Tickets plugins will work for what you are trying to do.

    The tickets are not sequential and there is no feature for the admins to print the tickets it gets sent directly to the purchaser of the tickets.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Fatal Error when editing recurring events #1088870
    Brian
    Member

    You can download the latest version from your account here on theeventscalendar.com

    And you can find out more about setting up your license from these articles for automatic updates:

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    in reply to: Just bought ticket plus but cant sell tickets #1088653
    Brian
    Member

    We currently do not have a work around for this.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: How to handle "will call" ticketing? #1088652
    Brian
    Member

    You can modify the tickets.php file for WooCommerce in your theme.

    Then there are hooks through the plugin that you can utilize to modify things without modifying the plugins coding directly.

    It is hard to say which is need for a customization such as this.

    Brian
    Member

    Not sure I have not seen this before.

    Can you remove the license from the dev site settings to see if that stops it from saving it in your account.

    If it is coming from your live site still then you might not have all the urls changed there and that could be causing it.

    in reply to: License Key Issue #1088648
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: We were supposed to purchase Eventbrite Tickets #1088578
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I changed the license in your account to Eventbrite Tickets.

    Let me know if you do not see it there now.

    Thanks

    in reply to: License Key Issue #1088575
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: ICAL import #1088450
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    You can import for multiple sources and it could work up to 90 to 100 source depending on the resources available on your server for the site.

    All the events get imported into The Events Calendar format, which is a central calendar.

    And finally it is possible to choose a category to import the events to per recurring import feed you setup in the iCal Importer.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hello,

    Please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to change the url.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

Viewing 15 posts - 991 through 1,005 (of 11,256 total)