License Key Issue

[Benjamin]

Hi,

I recently purchased Events calendar Pro and Events Ticket Plus and had setup the products on a staging site and it looks upon transferring the site to its live url, it has rendered the products keys void. Please advise on how i can have updated keys so i can ensure the plugins stay up to date. Thanks

[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Benjamin]

Brian,

Thank you very much. This worked!

Benjamin

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Author]

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