[Brian]

Hi Victor,

It is not currently possible to add a range of prices in an event.

Let me know what you find out from the client.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

Thanks again for the coding mmirus.

We are still on the look out to see if this keeps coming up, but so far we have not seen issues related to this.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Sounds good. Let me know what you find out.

Thanks

[Brian]

I am glad to see all the issues are fixed.

I agree we could use a better explanation of that as I did not even know about until I read it in the coding. I will bring it up and see about adding a message.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Ok I see now. Sorry for the confusion on my part.

It is not showing the View All Events link, because it requires the Day View to be active. Without that it does not have a view to show the events on.

Please active the Day View on this page:

Events > Settings > Display

And enable day for this “Enable event views”

Let me know if that works.

Thanks

[Brian]

Ok I did not know we had a snippet before.

That snippet is from before 3.xx so would not work in the current version.

I tried to see if it would work in the current version with some modifications, but we changed so the only way is to modify the scripts now.

It is something that we could add as a feature and I do see the value in it. If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Let me know if you have any follow up questions.

Thanks

[Brian]

Glad your developer was able to figure it out.

Ok let me know what he says and I can bring it to the developers.

Thanks

[Brian]

Hi rdall,

Josh is out today so I am going to help out there. You are correct on the setup of the single-organizer. I do not believe you have to change that class as it is formatting the content, but not getting the content such as the emails.

This function is still getting the organizer email.

function tribe_get_organizer_email( $postId = null ) {
$postId = TribeEvents::postIdHelper( $postId );
$output = esc_html( tribe_get_event_meta( tribe_get_organizer_id( $postId ), '_OrganizerEmail', true ) );
return apply_filters( 'tribe_get_organizer_email', $output );
}

You should be able to use that filter:

tribe_get_organizer_email

To use the anti-spam bot function on the email.

Let me know if you have any follow up questions.

Thanks

[Brian]

This reply is private.

[Brian]

Hi Cintia,

Josh is out today so I am going to take over here.

Yes WooCommerce Tickets requires both The Events Calendar and WooCommerce to work. WooCommerce handles the entire payment process our plugin only creates the tickets.

Does this explanation of the emails make sense:

WooCommerce order Email
This one “Order Confirmation Email:” Is sent by WooCommerce

You can use this hook to add information there: (it is the same one we use to add our message)

woocommerce_email_after_order_table

Tickets Email
This is controlled by The Events Calendar with WooCommerce Tickets so this file:

plugins/the-events-calendar/views/tickets/email.php

Noting it lives in the core plugin – The Events Calendar – rather than WooCommerce Tickets. Like other templates it can be overridden by placing a copy in:

themes/your-theme/tribe-events/tickets/email.php

Let me know and I can try to help some, but I am limited on how much support I can provide on a customization.

Thanks

PS – Moved this to the WooCommerce Tickets Forum

[Brian]

Hi jamaicaplainnews,

Sorry for the issues you are also having. Josh is out today so I am taking over here. I can certainly help you out here, but we can provide better support for you if you post your own ticket and we can then help you one on one instead of another ticket.

No worries, though we will help out either way.

So are you using Shared Hosting? Does is happen as certain times of the day or when your site has heavy traffic. It sounds like the system is not completing the event creation due to a timeout and then starting again. However, that is just my initial impression.

Does the it help when you do what Josh suggested ?

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Do events duplicate the same way when they’re created while you’re in a “clean slate” state after following the Testing for Conflicts procedures above?

You can reply here if you like or create your own ticket and reference this one so frugalphillymom does not get pinged everytime we post here.

Let me know.

Thanks

[Brian]

Hi,

Thanks for using our plugins and I can help you get going on this.

The maps are created using javascript so there is not way to modify them using the themer’s guide.

These are the 4 scripts that create the maps, the Pro script is for the Map view. The minified version is used on the front end.

the-events-calendar\resources\embedded-map.js

\the-events-calendar\resources\embedded-map.min.js

\events-calendar-pro\resources\tribe-events-ajax-maps.js

\events-calendar-pro\resources\tribe-events-ajax-maps.min.js

You can either dequeue those scripts and replace them with copies in your theme or edit them directly. If you edit them directly you will lose your changes on every update.

In those scripts you will want to change MapTypeId.ROADMAP to MapTypeId.SATELLITE or one of the other option types.

There is not much more I can help with this customization and that gets you close to what you are looking for. Once the changes are made please make sure to clear your browsers cache or the changes will not show.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hello held2gether,

Sorry for the frustrations you are having with EDD Tickets and Easy Digital Downloads.

Our plugin is an Add on for both The Events Calendar and Easy Digital Download to connect the two.

All our plugin does is create a ticket product for the Events using Easy Digital Download.

The whole checkout and payment process is managed by Easy Digital Downloads which is not our plugin. So if you were looking for support for it on our site that is why you have not found it.

Here are some resources to help you get started with Easy Digital Downloads

Plugin Settings Video (this explains the Payment Gateways and Coupon Settings)
https://easydigitaldownloads.com/videos/plugin-settings/

Quick Links
Basic Config
https://easydigitaldownloads.com/docs/basic-config/

Setting Up the Shopping Cart
https://easydigitaldownloads.com/docs/setting-up-the-shopping-cart/

Let me know if you have any follow up questions and I can try to help out, but the support is limited I can provide on Easy Digital Downloads itself, but if you have questions about EDD Tickets I can get more in depth on those.

Thanks

[Brian]

Hello,

Sorry for the issues you are having. I can help out here.

First, the Find Events is working now, correct?

So it is just the Show More Link having issues.

Do you mean the link for each event that says Find Out More >>

If not could you let me know exactly where it is not working.

I did look at my console on your site and getting this error:

“NetworkError: 404 Not Found – http://arts.stanford.edu/events/js/bootstrap.min.js”

Not sure if that is related to the issues.

Month View

Is there a way to have days with more than 3 events, have a show more feature? To be able to click and see all the events for a day? Simply increasing the number of events to display higher won’t work, as some of the days have up to 15 events.

As Geoff explained here there is a link that will appear after the limit is reached.

Do you have a day in the Month where it is more then 3 events, but that View All Events is not showing?

Let me know what you find out and we can go from there.

Thanks

[Author]

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