[Brian]

I am going to go ahead and close this thread as we have provided all we can for a customization.

If you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

It is indeed a bug and we have a fix coming out in 4.1.1, which will be out later this week if all goes to plan.

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

You are trying to create a ticket with the event first published in WordPress and the initial registration with Eventbrite, correct?

I went through the initial process on my test site and published a new event and registered it with Eventbrite with one new ticket and it worked for me.

Let me know where you are in the process and we can go from there to get this resolved.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Do you have any caching plugins or minify plugins active?

Usually those cause this issue and need to stop trying to reminify our scripts to fix this.

Let me know.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your questions.

For the most part we do not provide any developer support and provide the plugins as is.

All customization or changes are on your own. We might try to answer a question or two, but beyond that we are not able to help.

You can read about what we do and do not support in our terms & conditions:

https://theeventscalendar.com/terms/

And to answer your question we do not have a api or connect to the XMLRPC to import events it is possible, but not something we support.

Cheers

[Brian]

Great glad it is moving in the right direction.

Let me know if you find anything else out.

Cheers

[Brian]

Hi caznik,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we the solution I provided it has to be a private reply and I cannot do that with you as you did not create the thread. So please create your own and we can help out.

Thanks

[Brian]

Great glad it helps.

Let us know if anything else comes up and look for an official release next week.

Cheers

[Brian]

This discounts should be taken out directly in the cart. Are they not doing that?

It will be 30% off the regular price. We do not have renewal coupons as the system is suppose to do it automatically.

It will be $62.00 to renewal a personal license.

I checked on my account and it took out the renewal discount for me.

Let me know if you do not get that price.

Thanks

[Brian]

You’re Welcome.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I believe this is a bug with the slug conflict message.

We have a fix coming out next week, but I also have a patched version you can try now.

Please download this file:

https://www.dropbox.com/s/6l23udbep3sdae6/the-events-calendar-4.1.0.2.zip?dl=0

Then follow these steps for manual updates:

Manual Updates

That process does not delete nor change settings or events, but it is always a good idea to backup just in case.

Let me know if that fixes the issue for you.

Thanks

[Brian]

This reply is private.

[Brian]

Hi,

Thanks for the update on this and providing more information about it.

Cheers

[Brian]

This is a duplicate of this post:

Eternal Spinning Wheel

So I have closed this one and will respond there.

Thanks for posting in the premium forums as this is just for pre-sales questions and not support.

[Brian]

This reply is private.

[Author]

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