Brian

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Viewing 15 posts - 8,371 through 8,385 (of 11,256 total)
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  • Brian
    Member

    Thanks for the interest in our plugins.

    If you would to have people add events from the front end of your site you will want to purchase Community Events.

    Each plugin is separate and none combine features from the other plugins.

    Each plugin only requires the free version of the Events Calendar so you do not have to purchase Pro to use Community Events or WooCommerce Tickets.

    You can review all our license and installation information here:

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: THE EVENT CALENDAR AND WOOCOMMERCE TICKETS #938054
    Brian
    Member

    Hi Imran,

    Thanks for the interest in WooCommerce Tickets. You only have to buy WooCommerce Tickets and use it with the free version of the Events Calendar.

    You do not need to buy Pro.

    I would recommend reviewing the New User Primer for WooCommerce to see all of its features before purchasing too:

    https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: WooCommerce Ticket Expired #938053
    Brian
    Member

    Hi Again!

    Once it expires the plugin will still work, but you no longer have access to updates or support for it.

    I would recommend reviewing all our licensing articles for complete information on how the license works:

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Your Welcome,

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Change order #938050
    Brian
    Member

    Ok Leah is working on the refund so you can then purchase the Filter Bar so you should be good to go now.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Event list "next" and "previous" breakes layout #938048
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    The AJAX is not new it has been around for over a year.

    Looks like your sidebar was added inside a custom event template and so the ajax reloads the whole div it loads the sidebar again.

    I would look into putting that div outside of the events div:

    #tribe-events-content-wrapper

    You could also back out any customizations and change your Event Template here:

    Events > Settings > Display Tab

    Then change this setting or another setting:

    Events Template to Default Page Template

    And see if that helps.

    Thanks

    in reply to: Custom Single Evenst Page #938044
    Brian
    Member

    To find out the Scripts and StyleSheets and their handlers on a page. I would recommend using the Query Monitor Plugin.

    It can provide you a complete list in the WordPress toolbar for that page so you can see exactly what you are looking for.

    It is what I use all the time.

    To dequeue on a single events only you can use the singular conditional:

    is_singular( ‘tribe_events’ )

    You can read more about conditionals here:

    http://codex.wordpress.org/Conditional_Tags

    in reply to: What are custom fields (of single event) names? #938039
    Brian
    Member

    Great, glad it helps, let me know if you need anything else related to this.

    Thanks!

    in reply to: Network wordpress #938037
    Brian
    Member

    From what I remember you can make any post a parent post it is not the site that is the parent. So it should work with events that you can make the microsite the parent and publish to the main site. However, that is a question that the ThreeWP plugin developer can answer better then us.

    If you would like to request your feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Problem with the mini calendar #938035
    Brian
    Member

    Ok let us know if the theme developer needs anything from us, since you marked this resolved I am going to close this ticket.

    If you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Google Maps Not Showing Up #938034
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Ticket Information box #937891
    Brian
    Member

    Hi Larry,

    This is the current snippet we have:

    https://theeventscalendar.com/knowledgebase/changing-the-height-of-the-eventbrite-tickets-iframe/

    The issue maybe when you paste from the forum the character were not formatted correctly so it puts out the error.

    So pasting from that article maybe better.

    This is a rather old thread and we try to close threads after two weeks so I am going to close it now, if you have troubles with the snippet in that article please just post a new thread and reference this one and we can give your our full attention on that.

    Thanks

    in reply to: Google Maps Not Showing Up #937853
    Brian
    Member

    Hi Leonard,

    Sorry for the issues you are having. I can help you out.

    I looked at your site and getting this error:

    TypeError: jQuery(...).on is not a function
    http://s.gravatar.com/js/gprofiles.js?ver=2015Janaa
    Line 1

    Not sure where that is coming from a Gravatar Plugin?, but if you solve that it should fix the issues.

    If you think you need more help with us I would encourage you to create your own thread on the forum that way we can give you our full attention. When you create that new thread just reference this one.

    Thanks

    Brian
    Member

    Hi,

    Thanks for the interest in Pro.

    Yes the license is for one year of updates and support.

    The plugin will still work after the year even if you do not renew, but then you no longer get any new updates or support.

    For more information on the license please see this article:

    https://theeventscalendar.com/knowledgebase/what-does-buying-a-license-get-me/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Javascript Error in The Events Calendar Pro 3.8.1 #937836
    Brian
    Member

    Sorry if you thought I was trying to be convinced if you have a license. That was not my point and I have access to that information. 🙂

    The license, which is in your account on theeventscalendar.com is not connected to your site so there are no update messages because the plugin first checks for a license and it is not finding a license in your site.

    The license field is in the Event Settings section on the License Tab, but in Multisite if you Network Activate The Events Calendar the License Field is in the Network settings section. If you are individually activating the plugin in Multisite the License tab will only show on the main network site.

    For more information about our licensing please review this page:

    Finding and Inputting Your License Key

    We also have a variety of other articles related to licensing you might find useful:

    https://theeventscalendar.com/knowledgebase-category/install-licenses/

Viewing 15 posts - 8,371 through 8,385 (of 11,256 total)