Brian

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Viewing 15 posts - 8,146 through 8,160 (of 11,256 total)
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  • in reply to: Events Calendar Pro Pre-Sales Question #940107
    Brian
    Member

    Hi,

    Thanks for the interest in Pro.

    Our only shortcode right now is for the Mini Calendar in Pro. [tribe_mini_calendar]

    However, you maybe to try out Event Rocket:

    Event Rocket

    It is an unofficial plugin maintained by our developers that has a bunch of shortcodes for you to display events with.

    It does not require Pro either so you can test it out with the free version of the Events Calendar.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    I took a look at your site and see the All Day in that div.

    That is actually placed there by your theme and not the Events Calendar.

    The Developer Vamtam does make some changes to the Events Calendar in their themes.

    I am not sure which coding they are using for that, but they would have a better solution then we would.

    I can provide some css to hide it, but not much else we have for you.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugin.

    I can try to help out here.

    We have a way edit all our templates by moving them to the theme following our themer’s guide will show you how:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You could then add the current month using a function that we use to display the Month name as a class. And with that class use it to modify the dates with images your client would like.

    We are unable to help on that entire process, but I can give a little more help to point you in the right direction.

    Thanks

    in reply to: Events appear staggered in month view #940096
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this.

    I looked at your site and looks like this css from a plugin is causing the issue:

    #gogadget_weather_widget_sc tr, td {
    vertical-align: middle !important;
    }
    #gogadget_weather_widget_sc_header tr, td {
    vertical-align: middle !important;
    }

    When I turn off those two it fixed the issue.

    Please see about removing those to fix the issue.

    Thanks

    in reply to: Multiple ticket purchase #940095
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets. You are correct you will need that to handle the Payment Process as we just create the ticket product and attendees list.

    Unfortunately, we do not have a method to take details for each ticket as you would like. We are working on expanding the plugin to do that,but I do not have a timeline for its release yet.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Google Feed #940093
    Brian
    Member

    Hi,

    Thanks for the interest in our Plugins. However, we do not have a method to import events from Google or ical feeds.

    Our importers right now are Facebook, CSV, and Eventbrite.

    Thanks for your interest.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Limit posting to a couple of selected users? #940092
    Brian
    Member

    Hello Shawn,

    Thanks for the interest in Community Events. I can help out. You can set the Community Event Form to requires users to be logged in.

    Then you could create 3 Subscriber Accounts and block their access to the admin.

    And those three users could use the Community Events Plugin to make events on the front end and no one else could besides other users of your site with higher admin access.

    Does that answer you question?

    Thanks

    in reply to: Question re: Developer's License #940091
    Brian
    Member

    Hi Again,

    If you run out of licenses you can purchase another license in addition to the one you already have.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: General questions about funcionality #940090
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    I can answer your questions.

    1. When user (not admin) add an event – is there an option in admin section to approve new event?

    Yes the Community Events Plugin has that feature where all events created using that form go to pending review.

    2. Are users (not admins) allowed to sell tickets ? If so, is there an option to set up admin’s commission per each sold ticket ? E.g. 25% of ticket’s price ?

    Tickets can only be created in the admin of the site and not through Community Events. We do not have a feature to have commission either.

    One more question: if users can sell tickets, they have an access to backend where they can manage guests?

    They are unable to sell tickets unless they have admin access.

    If you would like to request these feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event Headings missing in Day View #940088
    Brian
    Member

    It looks like your theme’s default page template is causing the issue.

    I am not sure what is causing the conflict in it.

    As for the Default Page Template it is unknown to us what coding in your theme is causing the issue and not much we can help on that.

    If you use the Default Events Template I can help get the background corrected and maybe a style change or two.

    You can also use the themer’s guide to manually add the sidebar to our Event Templates and try to fix it that way.

    Let me know which way you decide and I can try to help out on the first step.

    Thanks

    in reply to: Transferring website to new host – transfer license? #940087
    Brian
    Member

    Both sites will work with all features even if you do not have a license in one, but yes only one can have the licenses connected to our site.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Questions before I buy WooCommerce Tickets #940086
    Brian
    Member

    Hi Again,

    Let me see if I can help out here.

    First:

    Hi Brian, I don’t see a way to limit the number of tickets that one person can buy. I only want to allow people to buy up to ten of each ticket type. Is there a way to change that?

    We do not have a way to limit the tickets. I found this plugin that might work:

    WooCommerce Max Quantity – https://wordpress.org/plugins/woocommerce-max-quantity/

    It says it does it per Product.

    The attendees-email.php and email.php are actually both found in the Free Version of the Events Calendar here:

    the-events-calendar\views\tickets\

    Move those to files to:

    yourtheme\tribe-events\tickets\

    The tickets.php is what controls the ticket form in the Event itself and that is found in WooCommerce Tickets.

    Edit the email.php for the background and you maybe to use this function to show both the start and end time:

    <?php echo tribe_events_event_schedule_details( $event_id, '<h3>', '</h3>' ); ?>

    Thanks

    in reply to: ICS Import #940085
    Brian
    Member

    This reply is private.

    in reply to: Event list "next" and "previous" breakes layout #940082
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Refund Needed #940030
    Brian
    Member

    You can email us with your receipt number to [email protected] and request a refund there.

    Thanks

Viewing 15 posts - 8,146 through 8,160 (of 11,256 total)