Brian

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Viewing 15 posts - 7,726 through 7,740 (of 11,256 total)
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  • Brian
    Member

    That was is a little tricky because of the content constantly changing for the countdown.

    I was able to get this css to work:

    .widget.tribe-events-countdown-widget {
    width: 345px;
    margin: 0 auto;
    }

    See if that works for you.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out with this.

    Do you have a link you can share for this and I can take a quick look and offer some suggestions to get this to center.

    You can share the link in a private reply if you like.

    Let me know.

    Thanks

    in reply to: Months and days not translating in Afrikaans #943963
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    What is the name of the po file you create for Pro? And in what directory did you put it?

    Is the Afrikaans translation working on the site for the free version and just not Pro?

    Let me know and we can go from there.

    Thanks

    in reply to: Do events count as WordPress posts? #943960
    Brian
    Member

    Great, glad it helps.

    Thanks

    in reply to: Change title from event to class #943959
    Brian
    Member

    Hi Joshua,

    For the Filter Bar you can change all the titles in the backend.

    Go to you admin.

    Then Events > Settings > Filter Bar Tab

    Find the Event Category and change to what you would like it to be.

    Let me know if that works.

    Thanks

    in reply to: Do events count as WordPress posts? #943901
    Brian
    Member

    Hi,

    I can help out. Events, Venues, and Organizers are all setup as WordPress custom post types. They are not WordPress Posts.

    If the plugin says it supports custom post types it may work out.

    You could load that and the free version of the Events Calendar for testing.

    This is the event custom post type name:

    tribe_events

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Community Events #943899
    Brian
    Member

    Hi Again,

    Thanks again for your interest. You could set all User Generated Events to Pending Review and then when you approve them set them to private.

    We do not have a direct feature to do that and although we have our ticketing plugins they are not full feature booking plugins either as you cannot collect information about people it is just designed to sell tickets.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: community events + WooTickets function #943898
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Community Events does not enable you to create tickets for events on the front end if you have WooCommerce Tickets. Tickets can only be created in the admin area.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Wooticket: License and Refund Policy #943897
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets. We have a 30 day refund policy you can see the details here:

    Refund Policy

    When purchasing WooCommerce tickets you do not need Pro you only need the free version of the Events Calendar, that is the base for all our plugins.

    We offer 1 year license for support and updates. After that if you choose to not renew we do not offer support or updates even if WordPress would do a major update on the commercial plugins.

    We still will update the free version of the Events Calendar to be compatible with WordPress, but most likely older versions of the commercial plugins will eventually not work with it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: White Screen of Death Instead of 404 #943891
    Brian
    Member

    I would start with the functions.php or any other settings that are loaded from it.

    Then go to the header.php to the main page template, to the sidebar and finally the footer.

    in reply to: White Screen of Death Instead of 404 #943820
    Brian
    Member

    Ok thanks for the information.

    Since it works in 2015, but not in your theme, the only way to find the conflict is to go through and remove coding from your theme until you can find the offending code.

    Unfortunately, I do not know of any other way to get at it, if there are no errors showing.

    Brian
    Member

    Hi,

    I can help you out here.

    We create our own form to show the tickets in the Events so that coding will not work.

    However, if you follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You can move and edit this file in your theme:

    wootickets\views\wootickets\tickets.php

    There you can see the text Out of Stock! and can rename it to what you would like.

    Let me know if that works for you.

    Thanks

    in reply to: WooCommerce Tickets approval process #943811
    Brian
    Member

    Hi,

    Thanks for purchasing WooCommerce Tickets.

    First off all our ticketing plugins are about the same no major changes.

    You are correct WooCommerce requires the order be complete before tickets are sent, this coding does that automatically:

    http://docs.woothemes.com/document/automatically-complete-orders/

    You could use that to solve the first issue.

    Tickets
    The tickets look the same for all our coupons. It is possible to edit the look of them.

    To modify the tickets you can follow the themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    To move this file and edit it in your theme:

    the-events-calendar\views\tickets\email.php

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Bulk Upload Issue #943810
    Brian
    Member

    Hi Ken,

    Sorry for the issues you are having.

    Unfortunately, the csv importer does not support ticket imports so that is why it is not working.

    We do not have a work around for that either.

    I apologize if you read something that made you believe it would.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: &hellip instead of "…" #943809
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I visited your site and see what you mean.

    Do you have any coding or plugins that change the excerpt?

    If you run through our Testing for Conflicts Guide does that narrow down the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

Viewing 15 posts - 7,726 through 7,740 (of 11,256 total)