Brian

Forum Replies Created

Viewing 15 posts - 7,651 through 7,665 (of 11,256 total)
  • Author
    Posts
  • in reply to: Require Specific Role for User Submit #946122
    Brian
    Member

    Hello,

    Thanks for using our plugins. We do not have a feature to limit the front end form to a specific role.

    You could follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And wrap the coding in this file after moving it to your theme:

    the-events-calendar-community-events\views\community\edit-event.php

    With a check for a User Role using this WordPress Function:

    http://codex.wordpress.org/Function_Reference/current_user_can

    You could do that for these files as well:

    event-list.php
    edit-organizer.php
    edit-venue.php

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Form fields not showing up correctly #946121
    Brian
    Member

    I am not see the x and o error in Firefox, IE11, or Chrome running on Windows 8.1.

    For the text behind the numbers your theme is adding a background image.

    You can try adding this to the coding I gave you before:

    background: none;

    That is about as close we can get it, the theme does a lot of customizations around select boxes so we are limited in helping out much more.

    Thanks

    in reply to: Problem Tickets does NOT send email with the tickets #946120
    Brian
    Member

    Ok please go to your site’s admin.

    Then go to WooCommerce > Orders

    Please find the latest ticket order and open it.

    Please let me know what the Order Status says.

    Also if you run through our testing for conflicts guide does that resolve the issue:

    Testing Conflicts With Themes and Other Plugins

    in reply to: Genesis + Events Calendar Pro Recommended Developers? #946061
    Brian
    Member

    I looked at the site more and see what you mean about the breadcrumbs not showing on the Event Views (month, list, etc) and there is no link in the Single Events.

    That is because of how the Events Calendar Custom Post Type and archive page is setup.

    I will look into resolving this, not sure how easy a fix is.

    I did not get the search function to error out, it was working for me, what are you searching for an on what page?

    Thanks

    in reply to: Listing Events For One Year – Almost There #946060
    Brian
    Member

    Hi,

    Glad you are getting closer I can help out here.

    For the loop only showing 9 titles try adding this to the tribe_get_events array:

    'post_post_page' = > -1

    To link a title you can try using WordPress’s get_permalink:

    http://codex.wordpress.org/Function_Reference/get_permalink

    Let me know if that helps.

    Thanks

    in reply to: Shortcode to add tickets event into custom post #946059
    Brian
    Member

    Hi,

    Thanks for using our plugins. We do not have shortcodes to display the tickets on other pages.

    You maybe to use the WooCommerce Shortcodes here to display the ticket products where you would like:

    http://docs.woothemes.com/document/woocommerce-shortcodes/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Tickets not adding to cart #946057
    Brian
    Member

    Unfortunately, due to a policy change we are no longer allowed to access anyone’s site. I have removed the account information from the thread for your protection.

    I do not think accessing the site will help as it is either a server conflict or a php error causing this.

    I would try two things to resolve this.

    Server Conflict
    Contact your host to see if they can narrow down the 500 Network Error conflcit caused by adding tickets to an empty cart.

    Debug
    Also, can you please follow the section of the WordPress Codex Debug titled “Example wp-config.php for Debugging” on this page:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please add that coding to your wp-config.php file.

    Please try to add tickets a couple times to an empty cart and then if you can send in your next reply the information in the debug.log in the wp-content directory.

    You can make that a private replies and we can go from there.

    Thanks

    in reply to: Please Update Themers Guide #946055
    Brian
    Member

    Hi,

    Thanks for bringing this to our attention. I will bring it up with the team and see if we can make some changes to improve upon it.

    And we do not have anything other instructions for editing the list widget, I can help answer some questions if you have some.

    Let me know.

    Thanks

    in reply to: Renewal instead of purchasing another #946053
    Brian
    Member

    Hi,

    Thanks for renewing/repurchasing!

    You can request a refund by emailing [email protected] and then renew your license.

    Or you can just change the license keys over to the new one and use that. It is up to you.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Use Additional Field to Display Event Icon #946052
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help point you in the right direction on this.

    You can follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    That will show you how to edit the single event template with custom coding in your theme.

    Let me know if that helps.

    Thanks

    in reply to: user permissions for multiple calendars #946051
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Unfortunately, what you describe with the calendar permissions is not possible. It could be with some customization, but that is beyond the support we can provide on the forums.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Event List widget #946050
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. Our list widget and all our event views are suppose to remove the event once the end time has past. There is currently, a bug preventing that. We hope to have that fixed in the next release. Right now it just removes them at the end of the day and we do not have a snippet to fix that.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Past events displaying… #946049
    Brian
    Member

    Hi,

    Thanks for using our plugin. I can help you out on this.

    I took a look at your site and not sure what you mean. I did not see any past events.

    Are you asking about events that has past today. So if an event ends at 1pm and it is 2pm, that event should be gone, correct?

    That is how it is suppose to work, but there is a bug having those events still show we are working on a fix to resolve that in the next release.

    Let me know a bit more about your issue and I can help out from there.

    Thanks

    in reply to: User directions for Community Calendar #946047
    Brian
    Member

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Tickets not adding to cart #945986
    Brian
    Member

    Thanks for the information.

    I took a look at your site again and when the cart is empty adding a ticket shows a 500 Internal Error.

    When anything including another ticket is in the cart I am able to add tickets.

    Can you remove all widgets, disable all plugins but WooCommerce, The Events Calender, and WooCommerce Tickets and see if that resolves the issue.

    Let me know what you find out.

    Thanks

Viewing 15 posts - 7,651 through 7,665 (of 11,256 total)