Renewal instead of purchasing another

[groundswell]

Hello,

This is my first time renewing events pro & woo tickets. I went and bought them again and when I went to put the license key in to activate the plug-ins, I realized that I should have just renewed them via My Account area. Is there a way to renew the current license key, or should I just put my new one in. Or does it even matter?

[Brian]

Hi,

Thanks for renewing/repurchasing!

You can request a refund by emailing [email protected] and then renew your license.

Or you can just change the license keys over to the new one and use that. It is up to you.

Let me know if you have any follow up questions.

Thanks

[groundswell]

Thanks Brian,

I have no problem plunking in the new keys. I just wanted to double check. So, nothing unforeseeable by a novice will happen – like a lose of data or access or something like that?

[Brian]

The data and access does not rely on the keys that is for automatic updates and support. It is always a good idea to back up everything, just in case though.

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

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