[Brian]

The parent theme is only opening a file so if there was an error it would be from the opened file at least that is what I would expect.

In the child function.php can you delete the ?> <?php On lines 15 and 17 and move the snippet up and see if that changes anything.

Let me know.

Thanks

[Brian]

Ok I am limited if fixing theme compatibility issues.

However, I see what you mean from the images.

If you change spots in the theme does it work?

What about placing the shortcode in the footer does it work down there?

Let me know and we can go from here.

Thanks

[Brian]

Ok thanks for the information. I did not see anything in that file that would change the order.

Can you please follow our testing for conflicts guide to see if that can narrow down the issue.

Testing Conflicts With Themes and Other Plugins

Let me know what you find out and we can go from there.

Thanks

[Brian]

Yeah it appears to be a bug, but with only one example of it we are having trouble figuring out where it is and why it is only having issues on your site.

We are still looking into this and will get back to you.

Thanks

[Brian]

It should work in the Child Theme, that is where I just tested it on mine.

The error is coming from the child theme’s function.php file on line 17.

It could work on the Parent Theme’s function.php, but you are correct updating that would overwrite the changes.

If you can drop the entire child theme functions.php into a pastebin and share the link I can get a better idea. (you can do it without an account)

http://pastebin.com/

Please make sure to include the snippet in there so I can see how it was put in and why there is an error.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help you out here.

Do you have any snippets in your theme’s function.php related to the Events Calendar?

I ask because by default it should show in the opposite order we are seeing on your site.

Either way, we have this snippet to change the order:

Order Events by Post Date in the Main WordPress Post Query

Does that help change the order?

Let me know.

Thanks

[Brian]

Hi,

It maybe possible to use another custom post type, but our system is set to run just on ours and our custom fields.

So you could totally rework it, but that is not something we can support.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hello,

When we mention Recurring Events we mean the recurring Events in the Pro version.

https://theeventscalendar.com/knowledgebase/pro-recurring-events/

We do not support tickets on events created using that method.

If you create single events and add tickets to them, there should be no issues.

Also, you do not need Pro the for any of the ticketing plugins.

How would we configure it so that event is displayed separately on a calendar/list display, but we don’t have to enter the same information several different times? Can the Events Calendar do that?

Tickets are created in the event editor and only per event, there is no feature to mass create tickets or share ticketing information between events.

I notice that the date can only be set on the event itself, and setting up dates on the Tickets associated with that event does not make those dates show up on the calendar/list view of events. Why?

The tickets are assumed to have the date of the event as they have to be created in the event so we do not provide another feature to have different ticket dates.

Let me know if that answers your questions.

Thanks

[Brian]

Great! I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi Alan,

That is a great request and can see the value in it. It is not currently on our roadmap to add that as a feature, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Thanks

[Brian]

Hi,

The cause of the issue you are having is content is being displayed before it is suppose to.

I was able to add the snippet to my site and it worked without error.

So in your theme’s functions.php what is on line 17?

If you want to dump the whole file into a pastebin and provide a link in a private reply I can take a look.

Let me know.

Thanks

[Brian]

There is no way there to modify those functions to add a new method to notify Organizers without changing the plugin files, correct.

You maybe to use the hooks in the file:

the-events-calendar-community-events\tribe-community-events\Submission_Handler.php

do_action( ‘tribe_community_event_updated’, $this->event_id );

do_action( ‘tribe_community_event_created’, $this->event_id );

To run a function from a custom plugin or your theme that upon saving or updating sends an email to the organizer.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Closing this as it is a duplicate of this thread:

Events calendar pro upload

[Brian]

Hi,

Sorry for the issues you are having.

What error message or step is causing the problem?

You have the downloaded zip on your computer for Pro, correct?

Then when you go to the WordPress plugin upload does it not upload the file? What error does it give there?

Let me know and we can go from there.

Thanks

[Author]

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