Brian

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Viewing 15 posts - 691 through 705 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

    Did you get this figured out or do you still need help?

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

    Thanks for the interest in the iCal Importer we do not import that field or any x fields just the standard iCal Fields.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar MIA w/404 error #1098725
    Brian
    Member

    Hi,

    Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

    Have you run through our 404 Error guide to see if that helps?

    Fixing HTTP 404 errors

    Also, have you tried changing the Events Template in the settings?

    Head to this page:

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template

    Let me know if either of those help or we can go from here.

    Thanks

    in reply to: iCal importer creating duplicate events #1098723
    Brian
    Member

    Hi,

    Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

    I am not sure that is going to solve your issue. It might.

    Can you please provide the link you are using for the iCal importer in a private reply and let me know if you are recurring hourly, daily or what your setting is.

    Also, does it appear to be every event or just certain events?

    Let me know and we can go from here.

    Thanks

    in reply to: Stuck on Checkout page #1098722
    Brian
    Member

    Hi,

    Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

    Anyway, do you have a page chosen for WooCommerce Cart?

    That is setup here:

    WooCommerce > Settings > Checkout > Cart Page

    Let me know about that and we can go from here.

    Thanks

    in reply to: Multi-site Licences #1098721
    Brian
    Member

    Hi,

    No need for a multisite license you are fine as is.

    However, if you do not have the plugins network activated you will have to manually update the premium plugins following these instructions:

    Manual Updates

    You can also ignore the message about needing a multisite license.

    Let me know if that works.

    Cheers

    in reply to: Can't use .csv file to import data #1098698
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Set defaiilt date #1098697
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Personal license for business? Non-profits? #1098694
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    The Personal License can be used by anyone. It is just called personal, but you can use it on any single site you would like.

    For nonprofits we only offer the Pro plugin.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi ,

    Sorry for the issues here.

    There was an issue with 4.1 when first released that changed the folder name so when you updated to 4.1.1 it changed it back and that would have caused the plugin to deactivate both times.

    The issue is resolved and you should not experience this in the future.

    Sorry for the loss on these last two updates.

    If it happens again let us know, but I believe it should not.

    Thanks

    in reply to: weeks alternating colors #1098689
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Adding text to the Calendar Page #1098685
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Ok Sounds Good.

    I will leave it open.

    Threads usually get closed within 2 weeks by our bot if that happens please create a new one and we can help out.

    Thanks

    in reply to: Adding text to the Calendar Page #1098612
    Brian
    Member

    Hi,

    It looks like the Tribe Search Bar is covering everything.

    That is not our standard coding, but this css I found helped:

    #tribe-events #tribe-events-content-wrapper {
    margin-top: 65px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Event List – display image #1098481
    Brian
    Member

    Hi,

    You have to change the word thumbnail to medium in this code:

    <?php echo tribe_event_featured_image( null, 'thumbnail' ); ?>

    Other options are large or full.

    You can also create your own sizes:

    add_image_size()

Viewing 15 posts - 691 through 705 (of 11,256 total)