Stuck on Checkout page

[Eugene]

Getting there as someone new to carts setting up Tickets Plus

The tickets get added ok on the event page,
the “Add to Cart’ button moves to the basket page
the “Proceed to Check Out” button moves on to the checkout page
But it doesn’t move any further.. clicking the the “Proceed to Check Out” button just refreshes the checkout page

Any idea what i’m missing?
So excited that it’s almost working 🙂
Many thanks!!!

[Eugene]

think the woocommerce content wrappers might have been what im missing..

Not sure where to place the <?php woocommerce_content(); ?>

in here, i can have a guess and see what happens.. thanks!

<?php $t =& peTheme(); ?>
<?php $content =& $t->content; ?>
<?php get_header(); ?>
<?php while ($content->looping() ) : ?>
<?php get_template_part(“pagecontent”); ?>
<?php endwhile; ?>
<?php get_footer(); ?>

[Brian]

Hi,

Sorry for the delay here we are backed up due to an illness and jury duty for a couple members on the support team.

Anyway, do you have a page chosen for WooCommerce Cart?

That is setup here:

WooCommerce > Settings > Checkout > Cart Page

Let me know about that and we can go from here.

Thanks

[Eugene]

That’s ok, thank you and yes
Basket Page = Basket
Checkout Page = Checkout
T&C = Terms

[Eugene]

This reply is private.

[Brian]

Hi,

I am not sure.

I have never had to modify my theme to work with WooCommerce.

I can try to help out here, but out expertise in WooCommerce is limited to the ticket product and not the entire WooCommerce checkout process.

WooCommerce just uses shortcodes for their checkout and cart pages so I do not believe you need to add any coding to the templates for it to work.

Does backing out your coding remove the errors?

Are you able to contact the theme developer about compatibility with WooCommerce?

Let me know.

Thanks

[Eugene]

I’ll back out my coding now..
that should put me back to where i was yesterday where my cart proceed button doesn’t go anywhere it just keeps refreshing the page

Would be amazing to be able to take a payment an event ticket some how.. i spent a lot of time last year trying to get tickets to work with amazon payments but i ended up stuck and confused and you’ve since discontinued that payment gateway… not surprised 🙂

i don’t know the them developer of this theme.. would be great if its not a requirement to edit it
thanks

[Eugene]

backed out of my template changes and the dashboard message is back with:
“Your theme does not declare WooCommerce support – Please read our integration guide or check out our Storefront theme which is totally free to download and designed specifically for use with WooCommerce.”

on my checkout page im back to the proceed button just refreshing the page and not going to paypal

[Eugene]

This reply is private.

[Eugene]

my payment gateway settings tab seems to have gone.. for paypal, stripe etc
Can’t seem to find it to check paypal settings
Can i check where it is meant to be? Events > Settings ?

Thank you

[Brian]

WooCommerce handles all the payment all the tab settings are in WooCommerce.

“Your theme does not declare WooCommerce support – Please read our integration guide or check out our Storefront theme which is totally free to download and designed specifically for use with WooCommerce.”

I ignore this message and everything works fine for me on my test site.

I would check your Payment settings in WooCommerce.

[Eugene]

Thanks I’ve checked my payment settings in WooCommerce they all look ok.. the only thing that I changed is the sandbox test account because i don’t a developer paypal test account yet.
everything else looks ok and the only settings im missing are optional ones.

Not sure what else to try.. still gets stuck on the Proceed button on checkout before any payment page

[Brian]

Hi,

That is WooCommerce’s coding can you reach out to them and see if you can get help there.

There is nothing we can change in our plugin that would fix that it would be on WooCommerce’s end.

I would verify you payment gateway is active.

I would also try to see if adding Cash On Delivery works just to see if something shows there.

[Eugene]

mmm bigger problems now something has gone wrong undoing the theme changes and my whole site has fatal error

[Eugene]

i know this isn’t covered under your support either but have any idea what might have happened here

all i was doing was undoing the changes suggested in the woocommerce comments to add the looping code to page.php i didn’t even touch header.php as far as im aware

ive even replaced page.php and header.php from the original theme file

Fatal error: Call to undefined function peTheme() in
………………..wp-content/themes/visia/header.php on line 2

[Author]

Posts