Stuck on Checkout page

[Brian]

This function does not exist for some reason:

peTheme()

So it throws an error.

Was that in your theme’s functions.php and it got deleted some how?

It look to be specific to your theme.

[Eugene]

Many thanks for your help with that Brian.. yes you were right..
i must have messed up functions.php
replacing the original fixed it! 🙂

I’ll be a lot more careful in future.

I tried what you suggested and added cash on delivery as a payment option but my checkout page still loops

I’ll try and contact woo support
Thank you!

[Brian]

Ok I recommend setting up WordPress Debug. That might reveal an error causing this.

To setup follow this link WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

Let me know what you find out.

[barback]

I had a similar problem some time ago, where WooCommerce would not proceed to checkout. I think it turned out to be a conflict with another plugin! Might have been JetPack.

Sorry the memory isn’t more precise, but you might try disabling other plugins and see if a transaction can go through.

Another site got hung up when I implemented some advanced cacheing….

hoping to be helpful.

[Brian]

Hi barback,

Thanks for the tip!

[Eugene]

Hey many thanks for sharing that Barback.. i deactivated Jetpack but it no change so far.. Was that all you changed for it to start working? hows it working for you now?

Brian I installed of the wordpress debug plugins thank you..
i had to deactivate it though as it was eating all the processing power on my shared server my host suspended my access as it was impacting other customers and issued me a warning about it happening again

maybe i was just unlucky with the monitoring plugin i chose to install but im cautious about installing another in case it happens again

could it possibly because im using a multi site wordpress install?
thanks again.. would love to get this working and be able to take payments

[Brian]

This reply is private.

[Support Droid]

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If you still need assistance please simply open a new topic (linking to this one if necessary)
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[Author]

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