Brian

Forum Replies Created

Viewing 15 posts - 5,521 through 5,535 (of 11,256 total)
  • Author
    Posts
  • Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I took a look at your site and then confirmed it on mine.

    It appears if you select a date outside the current month then it does not remove the class “tribe-mini-calendar-today”.

    I have filed a bug ticket to address this.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    HI,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I was not able to reproduce the issue on my site.

    I had an existing Event List Widget and added an event category to it and it displayed as intended.

    If you delete the widget and reload and add an event category does that then work?

    If not can you let me know all your settings for the widget and if you have any custom coding for the Events Calendar

    Then we can go from here.

    Thanks

    in reply to: is there any discount for buying 2 plugin ? #970096
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Unfortunately, we do not have discounts for buying multiple plugins.

    We from time to time do have sales and announce those on our newsletter or through twitter.

    Cheers!

    Brian
    Member

    Hi,

    Sorry for the issues you are having with this.

    So this comes down to one of our widgets causing the issue, correct?

    Was this the Events List Widget or the Events Calendar Widget that caused this?

    And this happened when no category filter is selected in the widget?

    Please let me know so I can look into this and get it resolved.

    Thanks

    in reply to: [tribe_event_list] stays empty #970064
    Brian
    Member

    What is the shortcode you used? Please include all the settings.

    Do you have a page this is on so I can see the results?

    You can provide that information as a private reply if you like.

    Thanks

    Brian
    Member

    If you are seeing the Register with Eventbrite that means the event is not currently registered and if you do fill in all the information it would create a new event in Eventbrite.

    If this event is already created in Eventbrite then you have to re-import to get the settings as shown in that image.

    On that note, what I’m finding as I make small edits to events that have already been imported (copy changes for example), after I update the event, the tickets module continues to disappear in several cases.

    Does the Display Tickets on the Event Page? option say yes, but it does not show on your site?

    Does that setting change to no after you update?

    If you toggle that setting does it resolve it?

    Let me know so we can narrow down when this is happening it and release a fix.

    Thanks

    Brian
    Member

    This reply is private.

    in reply to: Problems with PRO WIDGET Shortcode v3.10 #970044
    Brian
    Member

    Hi,

    Sorry for the issues.

    Our documentation had it wrong.

    The shortcode is:

    [tribe_events_list]

    We were missing the s in events.

    Let me know if that fixes the issue for you.

    Thanks

    in reply to: [tribe_event_list] stays empty #970043
    Brian
    Member

    Hi,

    Sorry for the issues.

    Our documentation had it wrong.

    The shortcode is:

    [tribe_events_list]

    We were missing the s in events.

    Let me know if that fixes the issue for you.

    Thanks

    Brian
    Member

    Thanks for the info.

    The display tickets on Event Page in the individual event editor and looks like this:

    tec-brite-tickets

    If you are not seeing those options you would want to re-import the event from Eventbrite.

    Let me know if that does solve the issue for you.

    Thanks

    Brian
    Member

    I wanted to let you know 3.10 is released however the release candidate for the core of the Events Calendar will not automatic update.

    So you have to deactivate and delete it and then add it back from WordPress.org.

    Sorry for the extra steps with that.

    Let me know if you run into any issues.

    Thanks

    in reply to: Eventbrite Tickets no longer showing on website #969809
    Brian
    Member

    Hi,

    I wanted to follow up with this again.

    One thing to confirm is all the urls you have start with http:// as well making sure the url matches exactly with your site. So include the www if that is indeed part of your url.

    Here is a sample of what everything should look like:

    eventbrite app

    eventbrite oauth

    in reply to: Event calendar to be deeper in the site #969780
    Brian
    Member

    Hi,

    Thanks for reaching out to us.

    I can help out here.

    Unfortunately, it is not possible to have the main event views on a sub pages as you describe.

    You maybe to hard code it into the plugin, but that is not something we can support.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Correct Plugin to Purchase #969777
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    If you are using WooCommerce already you would want to purchase WooCommerce Tickets:

    https://theeventscalendar.com/product/wordpress-wootickets/

    We do not directly show the available tickets left, however, you can add that information, Barry has some coding to do it in this post:

    Tickets Remaining

    And you can follow our themer’s guide to move and edit the template in your theme:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Order total differs from notification total #969776
    Brian
    Member

    This reply is private.

Viewing 15 posts - 5,521 through 5,535 (of 11,256 total)