Brian

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Viewing 15 posts - 466 through 480 (of 11,256 total)
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  • in reply to: Importing Tickets – What is the custom field? #1107646
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try help out here, but limited in support anything that is not a current feature of the plugins.

    You are correct you have to pull in the Event ID into this meta field: _tribe_wooticket_for_event

    As for the meta I do not have any good information on how to do it.

    You could try to mimic how we save it. You can find that method called save_meta on line 255 of this file:

    event-tickets-plus/src/Tribe/Meta.php

    I can try to help out some more, by answering a specific question, but not able to provide much more on this.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    That widget is part of your theme and unique to Boxy Studio themes.

    So they should be able to help out in fixing it as they coded it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: From wordpress event to facebook #1107639
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The Facebook Importer Add On is only able to import events from Facebook it is not able to push them to Facebook.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Pro offers the same structured data as the free version does.

    It does not add anything new.

    in reply to: CSV Importer not working #1107074
    Brian
    Member

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix later this week.

    Grant, if you are still having issues, please post in your original thread and we will help out there:

    CSV Import

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    Brian
    Member

    Hi,

    We include the offer in the structured data with our Ticketing Plugin, Events Ticket Plus.

    From my understanding it is looking for more then just a price for that field, but an actual link to buy tickets online.

    It is also a warning and not an error according to Google.

    So we do not have fill that in in the free version. Some people may want differently, but that is not a feature we support.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: Which subscription? #1107023
    Brian
    Member

    Hi,

    The latest version of The Events Calendar is 4.1.2 found on WordPress.org

    You are using a 3rd party version of WooCommerce Tickets as we do not support nor allow WP Locker or any other 3rd party site to sell our premium plugins.

    Therefore, I am closing this thread.

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any technical questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: No Community Setting Tab #1107019
    Brian
    Member

    Ok I have gone ahead and created a license for Community Events and removed Pro.

    Please let me know if you do not see it in your account.

    Thanks

    in reply to: edit ticket button broken #1106916
    Brian
    Member

    Hi there,

    After thinking about this more it might not show a javascript error, but please let us know if it does.

    Also, to try and narrow this down.

    Please setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

    Let us know.

    Thanks

    in reply to: Miltiple picture for one event ? #1106914
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We only have a feature to show one image from the featured image and as many as you like through the event description.

    It is possible to add more through a customization to the templates following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    https://theeventscalendar.com/knowledgebase/template-overview/

    However, that is beyond the support we can provide to help out on that.

    Cheers

    in reply to: using the minical sortcode #1106910
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Try this:

    [tribe_mini_calendar count="0"]

    Does that work how you would like?

    in reply to: Importing Venues in Core Calendar #1106794
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that it is a bug due to a change in WordPress 4.5 and you do not need Pro for it to work.

    We will release a fix for it later this week.

    Thanks again!

    in reply to: Problem using import csv – Venues and Events #1106754
    Brian
    Member

    Sounds good.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix later this week.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Duplicate entries in calendar after import #1106753
    Brian
    Member

    Hi Again,

    So I think this is related to the Venue and Organizer Bug.

    You are the first to report it, but when I was fixing the Venue Bug I noticed there might be an issue with events and added the same fix there.

    If you replace the contents of this file:

    the-events-calendar/src/Tribe/Importer/File_Importer_Events.php

    With this:

    https://raw.githubusercontent.com/moderntribe/the-events-calendar/release/4.1.3/src/Tribe/Importer/File_Importer_Events.php

    That should resolve the issue.

    Let me know if that works out.

    Thanks

Viewing 15 posts - 466 through 480 (of 11,256 total)