Forum Replies Created
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AuthorPosts
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Brian
MemberHi Rob,
Thanks for using our plugins. I can help out here.
We do have this snippet to always show the Next and Previous Month Links:
https://gist.github.com/elimn/67679b0b9b74793a53f0
You can add that to your theme’s functions.php file and that’s it.
Let me know if that works for you.
Cheers
Brian
MemberHi,
Sorry for the issues you are having.
I can help out.
Do you have a link to your site so I can see this?
Also, do you have any JavaScript minification or combining on your site?
Many times that process results in what you are seeing.
Let me know and we can go from here.
Thanks
Brian
MemberHi Again,
I visited your site and see what you mean.
However, on my site I get different results and the address is not mashed together like that.
I could not see a css reason why it would be that way on your site.
However, I got this css to add a gap between each parts:
.single-tribe_events .tribe-events-address .region,
.single-tribe_events .tribe-events-address .postal-code,
.single-tribe_events .tribe-events-address .country-name {
padding-left: 4px;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
Brian
MemberHi,
Sorry for the issues you are having.
You have run into a bug with the recurring events where the end date is not respective when using dashes in the date format. It also does this for Day first formats as well.
We are working on a release to fix this issue and I have added this ticket to our bug ticket to notify you when we do ship that.
Let me know if you have any follow up questions.
Thanks
August 12, 2015 at 12:25 pm in reply to: Cannot Purchase Eventbrite Tickets/Plugin out of date #995530Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
It is true we have released a fair amount of updates. The Eventbrite API has changed twice in the last 3 months and only the latest version of the plugin will work now.
If you are not seeing the update for 3.11.1 you can do a manual update.
You can download the latest version from your account here on theeventscalendar.com
Then follow these instructions to update.
Once updated you can follow these steps to setup your Eventbrite App and connect it to the plugin:
https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/
After the update let us know if you still an issue and we can help out.
Thanks
August 12, 2015 at 12:21 pm in reply to: Countdown Timer in Top Bar not working in Church Event Theme #995528Brian
MemberHi,
Thanks for using our plugins. I can point you in the right direction on this.
That shortcode (wpv_tribe_events ) is part of your theme from Vamtam.
It looks like they have a new release out that may fix your issue. See if you can update your theme and it resolves the issue.
Our Countdown shortcode looks like this:
[tribe_event_countdown id=”8192″]
And you can read more about it here:
https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#dl_countdown-shortcode
Cheers
Brian
MemberHi,
Thanks for purchasing our plugins.
We have this guide to changing the Word Events to something else:
https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/
Let me know if you have any follow up questions.
Thanks
Brian
MemberHello,
I have that one resource I sent for changing the word events.
The other tutorial we have can change any word:
I believe you can use that to modify the Dutch word too.
Entry Title
The Event title that is not showing is not there that is why it is 0 0.Do you still have the code in from this link?
If not does adding that fix the issue.
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
I have not run into this before so not sure of the cause.
Can you try deactivating and then reactivating Pro and see if that clears it.
That process does not delete events or settings, but it is always a good idea to backup beforehand.
Let me know if that clears it or not and we can go from there.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins.
I can help out here.
We do have filters for Day, Event Category, Organizer, Tags, Time, and Venues in the FitlerBar plugin.
You can see a live example here:
We do not have filters to search by a city or state in the filter bar.
Pro does include a location search that can enable people to type in a location and search for events.
As for the registered user features we do not have any of those features unfortunately, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
Cheers
Brian
MemberHi Rob,
Thanks for the interest in our plugins.
Currently our ticketing plugins such as WooCommerce Tickets do not support recurring events in Pro.
So it is possible use recurring events, but then each individual event would have to be edited to add tickets to it so it is not much of a time saver.
We are looking to support recurring events with tickets, but I do not have a timeline for that feature.
Let me know if you have any follow up questions.
Thanks
August 12, 2015 at 11:50 am in reply to: 500 server error / Options table filled with data from plugin #995513Brian
MemberHi,
Sorry for the issues. I am not sure I can help out here.
Transients can be setup by any plugin, theme, or custom coding to store information.
I have not seen an issue with our plugins causing this issue, but I can try to help on this, but I am limited.
Can you use a plugin like Transients Manager
That will show you all the Transients and you can delete them.
Another option is Delete Expired Transients
That might help clear a lot of those out.
Another option might to use some sql to delete all the transients:
http://stackoverflow.com/a/11995022
It sounds like that should work, but I do not know the exact repercussions.
It would be a good idea to backup before altering the database in anyway.
Thanks
Brian
MemberHi,
Thanks for using our plugins.
I looked at the coding and does it help to change this:
'order'=>'DESC',to this:
'order'=>'ASC',Let me know if that changes the order.
Thanks
Brian
MemberHi,
Sorry for the issues you are having. I can help troubleshoot this with you.
Thanks for providing the information about testing for conflicts.
Do you have a link to the site where this is happening so I can take a look?
Let me know and we can go from here.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out.
Are you saying you would like nothing to display if you add no content to the excerpt field correct?
We do not have a function to do that, but this is how I have seen it done for posts:
<?php if( $post->post_excerpt ) { ?>
<?php echo $post->post_excerpt; ?>
<?php } ?>That might work as is in the list widget too.
Let me know if you have any follow up questions.
Thanks
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