RSS Feed Seems to exist but has no content

[William]

Want to pull events using events calendar as master calendar to drive another site.

The Events calendar has future events, but the events feed itself appears to be empty.

It has a title but no content as follows –

Comments On: EVENTS

URLs are below in system info.

[William]

This reply is private.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Thanks for providing the information about testing for conflicts.

Do you have a link to the site where this is happening so I can take a look?

Let me know and we can go from here.

Thanks

[William]

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[George]

Hey William,

Brian’s out on vacation for a bit so I’ll be handling the thread for now – one thing to note is that http://theeventscalendar.com/events/feed is not a failing Events feed, we just don’t have events on our site here.

If you check our official demo site, by contrast, you’ll see the feed works well → http://wpshindig.com/events/feed/

Now, there are a few things I’m curious about here. Can you address each of the following points? Thanks in advance for doing so, to the best of your abilities:

1. The events page itself at http://river-digital.com/~rethinkriverdigi/events/ is giving me a “404” not found error. Why is this, do you know? Was it working before, and then stopped working? If so, what was the last change you made on your site before this stopped working?

2. What version of The Events Calendar is active on your site?
3. What version of Events Calendar Pro is active on your site?
4. What version of WordPress is your itself running?

5. Finally, if possible, can you leave your site in the troubleshooting state you mentioned earlier, where a default theme like Twenty Twelve is active and the only active plugins are The Events Calendar and Events Calendar Pro?

Thank you!
George

[William]

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[William]

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[William]

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[William]

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[William]

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[William]

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[William]

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[George]

Hey William,

What are your site’s “Permalinks” settings? The RSS feed for events should be “prettier” than the link you posted here at the end.

Your feedback about our documentation is appreciated and definitely something we can improve. I should note that the behavior on your site is a bit unique, however, and I’m failing to reproduce similar problems. With that in mind, it’s also worth noting that the “comments” thing about your feed doesn’t quite mean that it’s pulling in a feed for comments instead of Events, that’s a weird default response that WordPress’s empty feeds serve up (which, as you noted earlier, happens here on http://theeventscalendar.com’s events feed URL too).

[William]

Hi –

Permalinks is set to %postname%

, it’s also worth noting that the “comments” thing about your feed doesn’t quite mean that it’s pulling in a feed for comments instead of Events, that’s a weird default response that WordPress’s empty feeds serve up

I added a comment to the Events page and it popped up in the “Comments” feed, so it does seem to be the feed for comments on the page.

thank you.

[George]

I appreciate your patience with this issue William, it’s some odd behavior for sure but the key facts are that this issue persists, as you noted, even with all other plugins disabled and a default theme activated…

So there could be a bug somewhere deeper down in our code, I will make a ticket for our developers to explore this possibility.

For now, http://rethinkdowntown.com/feed/?feed=rss2&post_type=tribe_events still works well for me and I hope it’s a good interim solution for now while we investigate this and such.

Do you think this URL will be a good solution in the interim? Let me know what you think here.

I’m sorry for the lack of a concrete action step from this point, but for now the best thing I can manage is to explore this bug a bit more myself, and to see if other developers on the team can, too. If we’re able to find a bug and fix it, I should note that such a fix would not be publicly available in a release for at least a month or so from here, roughly.

Thank you!
George

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