Brian

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Viewing 15 posts - 4,081 through 4,095 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Sorry for the issues I can help troubleshoot them with you.

    I am not seeing reports of this from anyone else so we will need to find out what is happening on your site.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this conflict.

    Let me know what you find out.

    Thanks

    in reply to: Using is_category #1003746
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can try to help out, but I am limited in supporting customization.

    is_category is just if you are on a category archive page so I do not think it will work.

    https://codex.wordpress.org/Function_Reference/is_category

    The Events Calendar Category is a custom taxonomy registered as:

    tribe_events_cat

    You might be able to use is_tax() instead to get what you are looking for.

    https://codex.wordpress.org/Function_Reference/is_tax

    Cheers

    in reply to: Reset search/category filter #1003741
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have a feature with the Standard Search Bar to reset it.

    You could modify the template following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And that link could say reset and it links back to the main event page to make it easy for people to get back there.

    I can help get started on that if you like.

    Let me know.

    Cheers

    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help out here.

    I believe you are, but can you confirm you are running both The Events Calendar and Pro at 3.12.

    Also, do you have any customizations in your theme for the events calendar?

    Or any custom templates in this directory :

    wp-content/themes/yourtheme/tribe-events/

    Let me know and we can go from here.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    I looked at the latest version about it showed the sale price for me on the Ticket Form in the Event.

    I have a Price of $64 for the ticket and a sale price of $50.

    It showed the $64 crossed out and the $50 next to it.

    As for the cost of the event not in the form I do not believe we have coding in place to take into account the sale price.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar Thinks it's Tomorrow Already #1003705
    Brian
    Member

    Hi,

    There is no snippet that can fix this.

    However, you could modify two lines of coding to fix this.

    In this file on line 359:

    events-calendar-pro\src\Tribe\Templates\Week.php

    And in this file online 852:

    the-events-calendar\src\Tribe\Template\Month.php

    Change this:

    strtotime( 'today' );

    To this:

    strtotime( current_time( 'Y-m-d' ) );

    This worked in my testing.

    We have a maintenance release coming out in the next couple of days so this will not be included in it as we are finished testing it and cannot add anything else.

    If you make these changes and update the plugin with that release you will have to make the edits again.

    This should be included in the next release after that though.

    Thanks

    in reply to: PHP Warning: Invalid argument supplied for foreach() #1003689
    Brian
    Member

    You’re Welcome.

    in reply to: Organizer Is Required message, organizer is filled out #1003688
    Brian
    Member

    No worries. Glad you know the way to do it now.

    in reply to: Set Recurrence to Specific Dates #1003686
    Brian
    Member

    Hi,

    Looking at the new recurrence system is still does not handle single dates as you would like.

    I got it to work using these settings:

    tec-custom-recur

    But that is not a perfect solution.

    I am writing a ticket for us to see about adding in a single date option to make this easier to do.

    Thanks

    in reply to: Calendar Thinks it's Tomorrow Already #1003673
    Brian
    Member

    Hi,

    Thanks for the information.

    I believe it is happening in just the Week and Month Views as they use this to check if it is today:

    strtotime( 'today' );

    However, it does not account for timezones so at 8pm it thinks it is tomorrow in our timezone.

    This fixes it:

    strtotime( current_time( 'Y-m-d' ) );

    So I am writing a ticket to get this addressed, but I do not have a timeline when it might be released.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Great glad it helps.

    We will update this ticket once we have a option in a future release to translate it.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: How to update the Pro Plugin? #1003599
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this Guide to Manual Updates:

    Manual Updates

    And to setup the license in your site for automatic Updates follow this guide:

    Finding and Inputting Your License Key

    Make sure to click “Save Changes” after entering your license.

    The automatic update might not show right away as it does not check on every load of the admin.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How do I update to 3.12? #1003597
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this Guide to Manual Updates:

    Manual Updates

    And to setup the license in your site for automatic Updates follow this guide:

    Finding and Inputting Your License Key

    Make sure to click “Save Changes” after entering your license.

    The automatic update might not show right away as it does not check on every load of the admin.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Organizer Is Required message, organizer is filled out #1003546
    Brian
    Member

    The licenses are not needed for the plugins to work. They are only for automatic updates so you can manually update any staging site to test the plugins following our manual update guide:

    Manual Updates

    Or you could setup the staging site with the license keys and then manually update your live site.

    in reply to: PHP Warning: Invalid argument supplied for foreach() #1003545
    Brian
    Member

    So this is ($events = ‘TribeEventsQuery’;) setting the variable events to equal TribeEventsQuery so I would delete that.

    I would review using tribe_get_events to help get this resolved:

    Using tribe_get_events

    Something like this would work to get 10 future events:

    $events = tribe_get_events( array(
    'posts_per_page' => 10,
    'start_date' => new DateTime()
    ) );

    Cheers

Viewing 15 posts - 4,081 through 4,095 (of 11,256 total)