Brian

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Viewing 15 posts - 331 through 345 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your question.

    It is not included in 4.2 and I do not have a timeline to give on any future features.

    Here is some of the features in 4.2:

    oEmbed for events
    Registered attendee information management
    Ticket & RSVP support for CSV imported events
    Improved accessibility

    Cheers

    in reply to: Version is wrong #1119827
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The latest version of Pro is 4.1.3

    The latest version of Core is 4.1.4

    There is no version 4.1.4 for Pro.

    For compatibility the first two numbers should be the same the third number is different depending on how the releases go.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How to track Ticket Fieldsets in WP panel #1119673
    Brian
    Member

    Please follow this guide it shows you where to find it:

    https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but we are limited in supporting customizations per our terms and conditions.

    Anyway, the queries that are there are designed to show only upcoming events and there is no feature to always show 3 events.

    It would take an modification to do that as it would have to run two queries to get both upcoming and past events and compare the output to see if the past events are needed. There is nothing in place to do that.

    We can try to help you get started on a customization like that, but not able to support features beyond what we ship with.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: How to track Ticket Fieldsets in WP panel #1119663
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    If you go to the event attendees list you will see a column called ticket type and if you click View details it will show your information there.

    You can also download the information in a csv, print it, or email it.

    You can read all about the features of the attendees screen here:

    https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar PRO + multisite / feed #1119655
    Brian
    Member

    Hi,

    We do not support import and export from xml feeds except through the WordPress importer, but that is outside our plugin and we do not provide support on that.

    I remembered that someone created a widget for multisite that might help out:

    https://theeventscalendar.com/cross-site-events-widget-for-multisite-users-from-shenandoah-university/

    We do not support it, but that should still work.

    There is also this plugin:

    Broadcast

    Part of their 3rd Party Premium Pack enables you to create an event in one site and broadcast it to others.

    As for all our hooks and functions we have our technical doc section:

    https://theeventscalendar.com/functions/

    Cheers

    in reply to: To purchase Personal or Business version??? #1119644
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    If you are using the plugin on one website you only need the personal license.

    The license is not restricted in use in anyway so business just gets you 3 sites instead of one. In any case the plugin can be used on any site you like.

    You can upgrade in your account later to the business license and it will deduct your payment from the personal license.

    You can read all about our licenses here:

    https://theeventscalendar.com/knowledgebase-category/purchase-install/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar PRO + multisite / feed #1119294
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your questions.

    We do not have any features to support sharing of events between sites of a multisite.

    You could try using WordPress’s Export and Import to share events, but that is a manual process.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that if you share a link in a reply here I can take a look and see about coming up with some css to fix the issue, but please note that for the most part theme compatibility is beyond the support we can provide.

    Thanks again!

    in reply to: Calendar Pro: categories colored in calendar? #1119149
    Brian
    Member

    That plugin is well supported by Andy so you are good hands. Please post on WordPress.org for that plugin if you have any issues with it and he will help out.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: I cant change #1119148
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    It appears there is a bug that is preventing or not showing setting changes.

    We are not sure of the cause, but downgrading to 4.1.3 will fix the issue.

    You can download older versions of the core plugin here:

    https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps to manually update the plugin:

    Manual Updates

    This process does not delete or change events or their settings.

    Let us know if this helps the issue and we can go from there.

    Thanks

    in reply to: Remove time format – AM / PM #1119103
    Brian
    Member

    Hi Again :),

    The time format setting is changed in WordPress itself.

    Head to Admin > Settings > General > Time Format

    And set that to the 24 hour format you would like.

    Cheers

    in reply to: tribe_events_cat returns null value #1119102
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here although we are limited in support customizations per our terms and conditions.

    Not exactly sure what are trying, but have you tried the is_tax() conditional?

    https://codex.wordpress.org/Function_Reference/is_tax

    Our taxonomy is:

    tribe_events_cat

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar Pro: categories colored in calendar? #1119099
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Have you taken a look at the Events Calendar Category Color Plugin:

    The Events Calendar: Category Colors

    I believe it does exactly what you are looking for.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Coding custom plugins #1119098
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have documentation on building on add on for your plugins.

    The coding for the event calendar is found on Github:

    https://github.com/moderntribe/the-events-calendar

    Unfortunately, the only way to figure it out would be to dig through the coding and customizations are beyond the support we can provide so we are unable to provide much more then this.

    Cheers

Viewing 15 posts - 331 through 345 (of 11,256 total)