Brian

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Viewing 15 posts - 316 through 330 (of 11,256 total)
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  • in reply to: Advanced Template Settings Not Saving #1121105
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales and translation forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that this thread can help with your issue:

    https://wordpress.org/support/topic/settings-wont-stick-default-page-view-shows-blog-archive-layout#post-8453367

    Thanks again!

    in reply to: Same as thread – ECP settings page not updating #1120968
    Brian
    Member

    Hi

    We have responded to your previous post here:

    Changes made in Event Calendar Pro are not being saved

    You can see all your support threads here:

    https://theeventscalendar.com/support/forums/users/d1g1tal/support/topics/

    I am closing this as we will respond on your original post for the issue.

    Having said that it looks like there is a bug in 4.1.4 with the settings.

    We recommend downgrading to 4.1.3 to fix the issue for now.

    You can download older versions of the core plugin here:

    https://wordpress.org/plugins/the-events-calendar/developers/

    And follow these steps to manually update the plugin:

    Manual Updates

    This process does not delete or change events or their settings.

    Please respond in your original thread for additional help.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have generated a license for Community Events in your account.

    Let me know if you do not see it.

    Cheers

    in reply to: Event Calendar end times #1120963
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    If you set the start and end time to the same time it should not show the end time, just the start.

    Does that work for you?

    in reply to: Add meta data from other posts to event in week view #1120597
    Brian
    Member

    Hi,

    For a reference of our template system please review the themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    https://theeventscalendar.com/knowledgebase/template-overview/

    As well as the contents of this file have a good guide to it:

    plugins/events-calendar-pro/src/views/pro/week/single-event.php

    I changed things around a bit from that snippet to just overwrite the file directly and I added this to my child theme’s functions.php:


    class TEC_Forum_9453495 {
    public static $ID = 9453495;
    public static $_instance = null;
    public function __construct(){
    add_filter( 'tribe_events_template_data_array', array( __CLASS__, 'template_data_array' ), 10, 3 );
    }
    public static function instance(){
    if ( ! is_a( self::$_instance, __CLASS__ ) ) {
    self::$_instance = new self();
    }
    return self::$_instance;
    }
    public static function template_data_array( $json, $event, $additional ){
    $json['venue'] = '';
    $json['organizer'] = '';
    $json['price'] = '';
    $venue = tribe_get_venue_id( $event );
    if ( $venue ){
    $json['venue'] = $venue;
    $json['venue_link'] = tribe_get_venue_link( $venue, false );
    $json['venue_title'] = tribe_get_venue( $venue );
    }
    $organizer = tribe_get_organizer( $event );
    if ( $organizer ){
    $json['organizer'] = $organizer;
    }
    if ( function_exists( 'wootickets_init' ) && false === true ){
    $tickets = TribeWooTickets::get_instance()->get_tickets_ids( $event );
    if ( ! empty( $tickets ) ){
    $min = PHP_INT_MAX;
    $max = -1;
    foreach ( $tickets as $ticket ) {
    $ticket = TribeWooTickets::get_instance()->get_ticket( $event, $ticket );
    $min = min( array( $min, $ticket->price ) );
    $max = max( array( $max, $ticket->price ) );
    }
    if ( $min == $max ){
    $json['price'] = wc_price( $min );
    } else {
    $json['price'] = 'from ' . wc_price( $min ) . ' to ' . wc_price( $max );
    }
    }
    }
    return $json;
    }
    }
    TEC_Forum_9453495::instance();

    Then I replaced the contents of this file:

    themes/child/tribe-events/pro/week/tooltip.php

    With this:


    <?php

    /**
    *
    * Please see single-event.php in this directory for detailed instructions on how to use and modify these templates.
    *
    */

    ?>

    <script type="text/html" id="tribe_tmpl_tooltip">
    <div id="tribe-events-tooltip-[[=eventId]]" class="tribe-events-tooltip">

    [[=title]]

    <div class="tribe-events-event-body">
    <div class="duration">
    <abbr class="tribe-events-abbr updated published dtstart">[[=dateDisplay]] </abbr>
    </div>
    [[ if(imageTooltipSrc.length) { ]]
    <div class="tribe-events-event-thumb">
    [[=title]]
    </div>
    [[ } ]]
    [[ if(excerpt.length) { ]]
    <p class="entry-summary description">[[=raw excerpt]]</p>
    [[ } ]]
    [[ if(venue) { ]]
    <div class="entry-venue">Venue: [[=venue_title]]</div>
    [[ } ]]
    [[ if(organizer) { ]]
    <div class="entry-organizer">Organizer: [[=raw organizer]]</div>
    [[ } ]]
    [[ if(price) { ]]
    <div class="entry-price">Price: [[=raw price]]</div>
    [[ } ]]
    <span class="tribe-events-arrow"></span>
    </div>
    </div>
    </script>

    That showed the content (venue and organizer ) for me in the Week View Tooltip.

    in reply to: Cannot change the standard stylesheet #1120587
    Brian
    Member

    Closing this thread as it is a duplicate of this one:

    Cannot change the standard stylesheet

    in reply to: Using Webflow – Calendar Integration #1120457
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    Our plugins rely 100% on WordPress and do not provide integration with Webflow.

    You could play around with it if you like to try to get it to work with the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    Beyond that we do not have anything else we can provide on this.

    Cheers

    in reply to: Disable Ticket Emails #1120396
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but we are limited in supporting customizations per our terms and conditions.

    We do not have a feature to disable tickets, but we do have this snippet to do that:

    https://gist.github.com/jesseeproductions/9ff8863230e5a05b9303

    If you can find a way to detect the shipping selection of the order and then disable when it has that value you could use that snippet to prevent the tickets from being sent.

    I found this guide that might help get that status:

    https://stanhub.com/how-to-detect-chosen-shipping-method-in-woocommerce/

    I can try to help answer some questions about this, but limited in providing much more then this.

    Cheers

    in reply to: Events Calendar PRO + multisite / feed #1120390
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: How to track Ticket Fieldsets in WP panel #1120389
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Version is wrong #1120166
    Brian
    Member

    You should have both The Events Calendar 4.1.4 the free version and Events Calendar Pro 4.1.3 installed and active.

    Can you provide a link to your site in a private reply?

    Also, please review our New User Primer to help get setup with all the settings:

    New User Primer: The Events Calendar and Events Calendar Pro

    Let me know about that link.

    Thanks

    in reply to: Add meta data from other posts to event in week view #1119979
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We are limited in supporting customizations, but I can help you get started.

    I found this thread that goes over the Process of adding content there, that might be able to help you out:

    Add Organizer, Venue and Price info to tooltips in Week and Month view

    I can try to help out with a couple more questions from here, but unable to provide all the coding for a customizations.

    Thanks

    in reply to: How to track Ticket Fieldsets in WP panel #1119975
    Brian
    Member

    Hi,

    Glad that helps.

    There is a setting to mark as complete in the settings. Events > Settings > Tickets

    Or you can try this plugin:

    https://wordpress.org/plugins/woocommerce-autocomplete-order/

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I reviewed that other thread and unfortunately they were not able to find a resolution yet or narrow down the issue.

    Lets try one thing first and then go from there.

    Can you create a new app in Eventbrite and Authorize it with your site and then try again and see if that helps.

    Before doing that please setup WordPress Debug to see if any errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

    Let me know what you find out and we will go from here.

    Thanks

    in reply to: Featured / Sticky event #1119835
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have a feature to create a sticky or featured event.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

Viewing 15 posts - 316 through 330 (of 11,256 total)