Brian

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Viewing 15 posts - 346 through 360 (of 11,256 total)
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  • in reply to: Getting #1118876
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    It looks like your theme includes a function from our plugin, but did not rename it to something unique.

    You can try renaming this function:

    tribe_is_event_category()

    In this file:

    /wp-content/themes/incarnation/config-events-calendar/the-events-calendar/public/template-tags/query.php

    To

    incarnation_tribe_is_event_category()

    That should stop the error, but but I am not sure what else is might change in your site.

    Since this is your theme’s coding I would see about also contacting them to see what they can do to help as they are more familiar with it.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Evaluation period? #1118872
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    You can try the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    And for our premium plugins we have 30 day refund policy, so you have that long to evaluate the plugins.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events overview inside wp #1118809
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Change Texts #1118808
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Change Texts #1118698
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this guide to changing the word event:

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    We have this guide for changing any word you would like:

    Custom Wording in the Calendar

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events overview inside wp #1118695
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    It could be you have to many columns in the Event list so it reduces space for the title, this is the default behavior of WordPress.

    Go into your Screen Options and hide some of the Columns:

    http://www.wpbeginner.com/glossary/screen-options/

    Also, I am not sure about that Access Column, that is not from our coding and adding that column appears to be issue. Can you remove that?

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Slight slowed down dramatically after using plugin #1118430
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that we do have a guide to help a bit:

    The Calendar is Loading Slowly

    We can answer more questions on WordPress.org

    Thanks again!

    in reply to: Mailchimp #1118210
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    We do not have a feature planned as you like with Mailchimp.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: don't save setting with Genesis Framework #1118206
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the translation & pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that I use Genesis and not seeing this issue.

    Before posting in WordPress.org can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks again!

    in reply to: Community Events #1118205
    Brian
    Member

    Hi,

    Glad that helps.

    I was unable to reproduce the file upload issue on my test site and did not see any other reports of it.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    in reply to: Summer Time One Hour Change #1118149
    Brian
    Member

    Great, glad it helps!

    Thank you for the kind words.

    I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Summer Time One Hour Change #1117914
    Brian
    Member

    Hi,

    Thanks for providing that information.

    Sorry for not being clear in the future you can copy the content and paste the text into one private reply instead of taking screenshots.

    Anyway I did notice something in the information so it is helpful.

    I noticed you are using Series Engine and we have had conflicts with that in the past.

    If you follow the steps outlined here:

    Series Engine

    Does that help fix the issue on a new event?

    Let me know and we can go from here.

    Thanks

    in reply to: French translation #1117717
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    To help with translations please follow our guide here:

    https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    Cheers

    in reply to: Export and tags/catagory #1117714
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    1) I need to export til a CSV fil for printing matheres, and need to export Navn, date/time, tekst, place, Contact info (navn, phone, mail), category/tag

    We do not have any export features. It is possible another plugin or a custom solution could do this, but that is beyond the support we can provide.

    2) I need to us the categorys/tag to show different list of event on the site – so I also need to show the listing different places.

    By default the plugin creates the event views(month,list, map, photo, etc) for each event category.

    So if you have a category called lettuce you can see all the views here:

    yoursite.com/events/category/lettuce/

    That works in the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    So you can download it and test it out for free.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 346 through 360 (of 11,256 total)