[Brian]

Good to know about the Visual Composer MyShortcodes not sure why it would break there though.

Anyway glad you got it working.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

I apologize I missed something in QA and we introduced a bug here.

You can replace the contents of this file:

plugins/events-calendar-pro/src/functions/template-tags/widgets.php

With the coding here:

https://gist.githubusercontent.com/jesseeproductions/1bf79bcf1bc3de55ccee/raw/fe1b82fbedd58c55a95bcf9704cfb82e4266bdd9/widget.php

That will fix the issue until we can release a patch.

Let me know if that works.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

We just released a version to fix this area, but it instead may have created a new issue. Sorry about that.

Can you please follow our testing for conflicts guide and see if that can first eliminate a conflict as the cause of this:

Testing Conflicts With Themes and Other Plugins

Let me know what you find out and then we can go from here.

Thanks

[Brian]

Hi,

Thanks for using WooCommerce Tickets. I can explain what is going on here.

The image you uploaded is for the Ticket header and will only show in the header of the tickets sent from that event in the ticket email.

If you are looking for a featured image for the ticket to show in the cart it has to be manually added to the ticket itself in the WooCommerce Product Editor.

Does that clarify these two areas?

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi, No Worries.

I am going to go ahead and close this ticket. If you have another issue in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

I am glad to see you were able to get it working.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

I tested out the shortcode:

[tribe_events_list address="yes"]

And it displayed the address for me.

Do you have any custom templates for the List Widget that might cause this?

It would be in your theme here:

yourtheme/tribe-events/pro/widgets/modules/single-events.php

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Thanks for bringing it up.

I will create a ticket for us to fix in the next release.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Karolina,

Thanks for using Pro. I can help out here.

The Events Calendar uses the time settings from WordPress Settings.

Does changing the setting to 24 hours here help:

Admin > Settings > General > “Time Format”

Let me know.

Thanks

[Brian]

Hi,

Thanks for using our our plugin.

I can help out here.

Our plugin setups the main views of month, list, map, etc as archives so your theme is picking up on that.

I can provide css to hide the title or you can modify your theme title to show one you like using these conditionals:

https://gist.github.com/jo-snips/2415009

I am not sure where that is at in your theme though.

As for the css.

.post-type-archive-tribe_events .page-title {
display:none;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[Brian]

Hi,

Thanks for purchasing WooCommerce Tickets. I can help get this working with you.

Can you first confirm that all the plugins are active.

Also, please follow our new user primer and confirm you have everything setup:

https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

You do not need the license key or pro for this to work so that would not be causing this issue.

Let me know about those first two points and we can go from here.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out.

It looks like the import has a large list of events and is running out of memory.

Are you able to increase the php memory on your server to see if that helps?

This doc explains the different ways to do it:

https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

Let me know if you can get that to work.

Thanks

[Brian]

Hi,

Thanks for purchasing Pro. I can help out here, but I am also limited in supporting theme and plugin compatibility.

Do you have a link this is happening?

This is how our list view looks by default:

http://wpshindig.com/events/list/

And you can click on an event there to single event.

I can help get back to that, but might not be able to help get a custom look back.

Let me know about that link.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can try to help out here, but I am limited in resolving theme and plugin conflicts.

We do not change a sites theme so I am not sure why it is different.

It could be because our event views of month, list, etc, are archives and not pages.

The first thing to try is changing the event template.

Head to this page:

Events > Settings > Display Tab

Then change this setting:

Events Template to Default Page Template

Or to another other setting in the dropdown.

Let me know if any of those help.

Thanks

[Author]

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