License Key not saving

[Kasia Gawlak]

I have a site where I am entering my license key, clicking Save Changes and the key is recognized as valid, however it does not appear to be saving the key. After going to Dashboard->Updates, I see the following message:

“There is an update available for The Events Calendar PRO but your license key has not been entered. Please go to the Events Calendar Options page to enter your license key.”

If I go back to the Settings->Licenses tab, the key field is blank.

I have tried deactivating all other plugins and activating the default Twenty Fifteen theme, but the behaviour persists.

[Kasia Gawlak]

Please disregard this thread, it appears to be working now. I saved the key twice in a row, got the “license key updated” message at the top of the screen and it seems to have saved now.

[Brian]

I am glad to see you were able to get it working.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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