WooCommerce Tickets Isn't Showing Up in Backend of Event Posts

[Roger]

Hello,

We have purchased and activated WooCommerce Tickets Plug-in. But it’s not showing up on the backend of the event posts.

– WooCommerce Tickets 3.12
– The Events Calendar 3.12.3
– WooCommerce 2.4.7
– WP 4.3.1

Thanks in advance for your help.

Roger

[Brian]

Hi,

Thanks for purchasing WooCommerce Tickets. I can help get this working with you.

Can you first confirm that all the plugins are active.

Also, please follow our new user primer and confirm you have everything setup:

https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

You do not need the license key or pro for this to work so that would not be causing this issue.

Let me know about those first two points and we can go from here.

Thanks

[Roger]

Hi,

Yes, all Plug-ins are active. I have read the knowledge base article and think that everything is setup. But, i can’t find the ticket meta box in Backend (https://cloudup.com/cBak7rJtNKA).There’s also no ‘Tickets’ Checkbox at the Screen Options (https://cloudup.com/cZIOZHMVlKz).

Can i check anything else?

[Brian]

Hi,

I see a tickets option 2nd from the left on this image:

Is the Ticket Meta Minimized somehow?

Can you please provide the system information in a private reply from this guide:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks

[Roger]

Hi,

Now i’ve found the Ticket Meta on the page. The language translation has confused me.

Thanks for your Support.

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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