Brian

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Viewing 15 posts - 3,331 through 3,345 (of 11,256 total)
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  • in reply to: Facebook Group #1017071
    Brian
    Member

    Hi Rick,

    Thanks for the interest in Facebook Events.

    The Facebook Event Importer will not import from any group right now with automatic imports. You can import a public group event by id manually.

    We are interested in importing groups, but ran into an issue and delayed the release. If we do end up with Group import it might only be public groups that you are an admin.

    However, right now it will not work.

    I do not have a timeline when that feature might be released.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: FaceBook Events #1017070
    Brian
    Member

    Hi Rick,

    Thanks for the interest in Facebook Events.

    The Facebook Event Importer will not import from any group right now with automatic imports. You can import a public group event by id manually.

    We are interested in importing groups, but ran into an issue and delayed the release. If we do end up with Group import it might only be public groups that you are an admin.

    I do not believe we will ever be able to support private group events, but there is a chance when we add the above feature it could work, right now it is a no.

    I also, do not have a timeline when that feature might be released.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Tribe events day link to days with events #1016971
    Brian
    Member

    Hi,

    Thanks for using Pro. I can answer your questions.

    It is not a feature to be able to change between Day Views and skip days without events.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    It could also be possible with a customization, but for the most part that is beyond the support we can provide. I maybe to help answer some questions about it, but not much more then that.

    Let me know.

    Thanks

    in reply to: Empty Week view Calendar #1016970
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help out.

    I visited your site and see what you mean. I have not seen this issue before.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Let me know what you find out.

    Thanks

    in reply to: Pricing for a Non-Profit (Church) #1016969
    Brian
    Member

    Hi James,

    We have a non profit program:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    We do not have any other pricing structure beyond what you see.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Widget Upcoming Events #1016965
    Brian
    Member

    You’re Welcome.

    That should hold you over for now.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: check in and barcode #1016961
    Brian
    Member

    Hi Jurjen,

    Thanks for the interest in WooCommmerce Tickets. I can answer your questions.

    Right now check in can only be done from the admin of WordPress so you have to login and click a button to do it and you have to be an admin.

    Currently we do not support QR or barcode check ins we are developing that feature actively, but I do not have a release date yet for it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Custom Booking Fee Per Ticket #1016958
    Brian
    Member

    Hi Kevin,

    Thanks for your interest in WooCommerce Tickets.

    I can answer your questions.

    The way to add a fee would be through WooCommerce. We only have features to setup the tickets and none for fees so I am limited in supporting it.

    I did find this plugin that might work:

    WooCommerce Product Fees

    And yes both regular products and tickets can be in the same cart. Tickets are actually WooCommerce Products, just a special kind.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Spinning Ajax wheel #1016955
    Brian
    Member

    Hi,

    Thanks for using our plugins and for updating on the steps taken.

    I can help out here. I use Genesis myself and have not run into this issue so it could be something unique about your site.

    I took a look and see this script is in the footer:

    <script type="text/javascript">
    var _iub = _iub || [];
    _iub.csConfiguration = {
    cookiePolicyId: 280395,
    siteId: 117246,
    lang: "en"
    };
    (function (w, d) {
    var loader = function () { var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src = "//cdn.iubenda.com/cookie_solution/iubenda_cs.js"; tag.parentNode.insertBefore(s, tag); };
    if (w.addEventListener) { w.addEventListener("load", loader, false); } else if (w.attachEvent) { w.attachEvent("onload", loader); } else { w.onload = loader; }
    })(window, document);

    That script though is missing a closing script tag:

    </script>

    See if you can add that tag where ever you placed the script and if that helps. The script maybe in your Genesis settings.

    Let me know if that helps.

    Thanks

    in reply to: Slow Queries #1016953
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Is this coming from loading the Community Events Pages itself or the other views such as month view?

    Have you enabled the Month View cache here:

    Events > Settings > Display Tab > “Enable the Month View Cache”

    If not does enabling that help?

    And how large is your post table? How many entries are in it?

    Let me know and we can go from here.

    Thanks

    in reply to: Events Calendar Pro Widget (events list) #1016950
    Brian
    Member

    Hi,

    I can help out on this.

    For the recurring events if you check this setting it will only show the next instance in the series:

    Events > Settings > General Tab > “Recurring event instances”

    As for the date icon, you can replace the contents of this file:

    plugins/events-calendar-pro/src/functions/template-tags/widgets.php

    With the coding here:

    https://gist.githubusercontent.com/jesseeproductions/1bf79bcf1bc3de55ccee/raw/fe1b82fbedd58c55a95bcf9704cfb82e4266bdd9/widget.php

    That will fix the issue until we can release a patch.

    Let me know if that works.

    Thanks

    in reply to: Widget Upcoming Events #1016934
    Brian
    Member

    Hi,

    I apologize I missed something in QA and we introduced a bug here.

    You can replace the contents of this file:

    plugins/events-calendar-pro/src/functions/template-tags/widgets.php

    With the coding here:

    https://gist.githubusercontent.com/jesseeproductions/1bf79bcf1bc3de55ccee/raw/fe1b82fbedd58c55a95bcf9704cfb82e4266bdd9/widget.php

    That will fix the issue until we can release a patch.

    Let me know if that works.

    Thanks

    in reply to: Wrong Date Showing on Calendar Icon in Events List Widget #1016922
    Brian
    Member

    Sounds good. You should be good on that until we can get a fix released.

    Thanks

    in reply to: My Event page says Archives how do I remove this? #1016833
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Display 24 hours format or AM/PM sign #1016832
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 3,331 through 3,345 (of 11,256 total)