Brian

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Viewing 15 posts - 3,166 through 3,180 (of 11,256 total)
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  • in reply to: Photo view not displaying all events #1020817
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

    Change that number to 10 or what you have as the number of events to show in our settings.

    That should fix the issue.

    Let me know how that works out.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugin. It is true that Avada added a large amount of customization to the Events Calendar directly in their theme.

    It was not a collaboration with us though, we help answer some of their questions, but provided no input on the result.

    I found the issue and this css worked for me to show the links:

    #tribe-events-content.tribe-events-month #tribe-events-header {
    display: block;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: all day events: events expired, but the date is ok #1020807
    Brian
    Member

    Hi,

    Thanks for using our plugins. Sorry for the issues here.

    From reading in that other thread it does look like a bug.

    We have a bug ticket in our system to address this in a future release and I have added your ticket to it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: The iCal Importer link on the site is broken #1020805
    Brian
    Member

    Yep, all the add ons work with the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    Pro is only required if you want Pro features such as recurring events.

    in reply to: Week View is not working, why? #1020791
    Brian
    Member

    Hi,

    Sorry again for the issues here.

    We think we have found the problem and it is due to a change in the Google Maps API.

    Please update to Pro 3.12.5 to fix the issue.

    You can download the latest version from your account here on theeventscalendar.com and follow these steps to manually update:

    Manual Updates

    If you do not have automatic Updates setup.

    Thanks

    in reply to: Exclusions not working at all #1020783
    Brian
    Member

    Hi,

    Thanks for using our pluigns and glad you like them. I can help troubleshoot this with you.

    Thanks for providing the information that will help get to the bottom of this.

    First, it is possible to come back and delete individuals events in the recurring series after they are created so that can be a temporary workaround for this.

    We have a bug report in our system to address this.

    I have added your ticket to that report as well.

    For right now I only have the solution above as a work around until we can get a release out to fix this issue.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: iCal Importer ? #1020775
    Brian
    Member

    Hi,

    Sorry for the issues. It looks like it got set to draft.

    Try this link please:

    https://theeventscalendar.com/product/ical-importer/

    Thanks

    in reply to: The iCal Importer link on the site is broken #1020771
    Brian
    Member

    Hi,

    Sorry for the issues. It looks like it got set to draft.

    Try this link please:

    https://theeventscalendar.com/product/ical-importer/

    Thanks

    in reply to: I Cal importer #1020770
    Brian
    Member

    Hi,

    Sorry for the issues. It looks like it got set to draft.

    Try this link please:

    https://theeventscalendar.com/product/ical-importer/

    Thanks

    in reply to: Importing a .CSV #1020747
    Brian
    Member

    Hi,

    Thanks for providing the information.

    I was able to figure out the problem.

    Since the list is comma delimited you cannot use commas in the Title and Description Fields as that is a break for the importer to go to the next field.

    Many of your titles include a comma and they need to be removed.

    Instead use the html symbol for commas: ,

    You can continue to use commas to separate categories and tags though.

    If you make those changes. Does it work then?

    in reply to: Event Page doesn't load : #1020730
    Brian
    Member

    Hi,

    Sorry for the issues. I see your license is out of date so I am not able to troubleshoot issues for Pro.

    It could be the language translation is causing the issue. You can try changing that and see if it helps.

    However, beyond that I cannot help out on an expired license.

    in reply to: Showing the featured image in the monthly calendar view. #1020728
    Brian
    Member

    Ok let me know once you get the issue resolved and thanks for creating a new thread for that issue.

    Thanks

    in reply to: List View: Show date on only the first event of the day #1020727
    Brian
    Member

    Thanks for sharing!

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Great glad it helps and Avada got back to you. It is the first release of the integration and they look like they want to make improvements such as this in future releases.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Quantity Input Field Cut Off #1020720
    Brian
    Member

    I am glad to see you were able to figure it out and thanks for sharing.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 3,166 through 3,180 (of 11,256 total)