Brian

Forum Replies Created

Viewing 15 posts - 2,191 through 2,205 (of 11,256 total)
  • Author
    Posts
  • in reply to: Sign-up Multiple Attendees #1043810
    Brian
    Member

    Thanks James

    in reply to: Calendar not showing months past Janaury #1043806
    Brian
    Member

    Hi,

    I visited your site and I am able to go December 2016 now.

    Are you seeing the same thing?

    Let me know and we can help out.

    Thanks

    in reply to: previous events linking out of order #1043804
    Brian
    Member

    Hi Again,

    We believed we fixed this issue in 4.0.2.

    Please update to that and let me know if that resolves the issue for you.

    Thanks

    in reply to: Quantity – No Text Box! #1043802
    Brian
    Member

    HI,

    Thanks for using our plugins.

    I can try to help out here with some css.

    Do you have a link you can provide where this is happening?

    It is hard to say what is causing it without seeing the issue.

    Thanks

    in reply to: Adding full calendar into it's own page #1043800
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Unfortunately, we do not have any features to embed the month view in any other pages.

    We only have shortcodes for the Pro Widgets:

    Configuring the Events By Week Widget

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Change the Date format in the Week View widget. #1043799
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    That can only be changed by editing the template:

    plugins/events-calendar-pro/src/views/pro/widgets/this-week/loop-grid-day.php

    In your theme following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Selling Tickets to Venues and not Events #1043798
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Unfortunately, all our tickets are tied to events.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    in reply to: Ticket won't save #1043792
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out here.

    Can you try this fix and see if it helps:

    In this file:

    event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php

    on line 51

    If you replace this:

    if ( empty( get_post( $ticket_id ) ) ) {

    With this:

    $ticket_post = get_post( $ticket_id );
    if ( empty( $ticket_post ) ) {

    Let me know if that works for you.

    Thanks

    in reply to: Rsvp email and name missing on event page #1043791
    Brian
    Member

    Hi,

    Sorry for the issues here. I can help out.

    What are you settings for the RSVP on this page:

    Tribe rsvp settings

    Are you able to create a rsvp there?

    in reply to: month view tool tips cut off #1043790
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I visited your site and see this css is causing the issue:

    .site-inner {
    overflow: hidden;
    }

    That is hiding the tooltip.

    in reply to: Event navigation broken for multiple events in one day #1043784
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We are seeing this bug and working to resolve it in an upcoming release.

    It appears when single events have the same date and time it causes the next and previous links to skip over those events.

    Do you believe that is what your issue is?

    in reply to: Disable AJAX in Month View #1043783
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    Let me see if I can help you out.

    I do have this snippet that disables AJAX

    https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

    The other issue is do you have the wp-admin block for any reason? If some that can cause this issue as access to that is need for WordPress AJAX

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Ticket creation in woocommerce #1043782
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not create a category for the tickets anymore as it was not translated so it was not helping in languages besides English.

    Tickets can only be created through events. We do not have a way to reverse the process.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: One event view crashed #1043780
    Brian
    Member

    Hi,

    Sorry for the issues here.

    In versions less than PHP 5.5 this error is occurring due to the incorrect use of the empty function.

    In this file:

    event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php

    on line 51

    If you replace this:

    if ( empty( get_post( $ticket_id ) ) ) {

    With this:

    $ticket_post = get_post( $ticket_id );
    if ( empty( $ticket_post ) ) {

    That should fix the issue for now.

    Let me know if that works for you.

    Thanks

    in reply to: Tickets to purchase option not showing in event #1043779
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 2,191 through 2,205 (of 11,256 total)