[Brian]

HI Mark,

Glad it is moving forward.

You would have to add new css to shrink the size of the tribe-events-pg-template div.

Something like this might work:

#tribe-events-pg-template {
width: 66.6667%;
float:left;
min-height: 1px;
padding-left: 15px;
padding-right: 15px;
position: relative;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

[Brian]

Hi Daniele,

Thanks for posting here. We can help you better if you create your own topic in the forum, where we can interact with you one on one.

Thanks

[Brian]

No Worries glad to help out.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Brian]

RE 1 ) I am not sure how that is relevant, if you want to reduce the size follow the steps at the end under “Customizing the Featured Image Size”

RE #3 ) Same method as number one, follow the structure change there.

[Brian]

Hi,

It could have been maybe the clone event. I have not seen any other reports of it.

I will leave this open if you find it happens again, but it will close in 2 weeks.

If it does close, please create a new ticket and we can help out.

Cheers

[Brian]

Hi,

Thanks for the interest in our plugins.

It is possible to integrate Gravity Forms in some way.

We do not have any resources for that and not able to provide help on a customization such as that.

Our Tickets are WooCommerce Products with some modifications and the checkout process is still the same WooCommerce process too.

So if you can get it to work with their products it could work for tickets too.

Cheers

[Brian]

Hi Michael,

Thanks for the interest in Eventbrite.

The ticketing process starts on your website, but then moves to finish on Eventbrite.

So if the seat map is not the first step it should take you there and by that I mean first your select you want 2 tickets and then the next step takes you to the seat map.

We do offer a 30 day refund policy so if it turns out that is not the case then you could ask for one.

Thanks

[Brian]

Hi,

I agree it would be a great feature.

We are developing it now. I hope it comes in one of the next two major releases, but that could change so I am not making any promises and cannot say for sure when it will be released.

Cheers

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for the interest in our plugins.

We do not have any contact with that theme or the developer for it so it is not clear what will happen. Most likely there features would remain next to ours and it might create conflicts.

You can download the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

And try it out. That would be the best way to know, if there are issues most likely we would be unable to provide much support as theme compatibility is beyond what we can do.

Cheers

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

As you found out the API only enables public event ticket boxes to be shown in an iFrame. The iFrames does not have a way to authenticate so it can only show tickets for public events there is not away around that as all the coding for this comes from Eventbrite.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues here. I can work with you to resolve this.

If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.

Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.

This can be done by either your hosting account file manager or through ftp. The files will be found here:

wp-content/plugins/the-events-calendar-community-events/

Please make sure to remove all copies of Community Events.

That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.

We also have this guide for manual updates:

Manual Updates

If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.

You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/

And follow these steps for manual updates:

Manual Updates

If you have issues please let me know and I can help out.

Thanks

[Brian]

This reply is private.

[Brian]

Hi,

I looked up WPEC and they a system already in place to custom define fields.

I found this resource on it:

http://docs.wpecommerce.org/checkout/

The area is found here:

Admin > Settings > Store > Checkout Tab

Do you see that?

[Author]

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