[Brian]

Hi,

Thanks for using our plugins. I can help out here, but I am limited in supporting customizations.

There was a similar request a couple months back.

Does the solution presented in this thread work for you:

Display Category Description on Event Category Page

Cheers

[Brian]

Hi,

Thanks for up voting that. I gave it some more votes as well.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the translation forums, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

However, to change the time format change it in your WordPress settings here: Admin > Settings > General > Time Format

Thanks again!

[Brian]

Hi Antonis,

Thanks for the interest in that feature. It is being actively developed right now, but not ready for a beta test yet.

I do not have a timeline for when that might happen.

We will announce a beta for the next version in a couple weeks and that feature could be included so stay tuned for that.

However, that is not a promise it will be there though.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

We have this guide to use that filer:

https://theeventscalendar.com/knowledgebase/changing-the-height-of-the-eventbrite-tickets-iframe/

Does that work for you?

[Brian]

Hi,

Sorry for the issues you are having here.

I see you are using Genesis Theme and there is a conflict causing this.

However, we have a fix if you add this snippet added to your child theme’s functions.php will fix the issue.

https://gist.github.com/jesseeproductions/0a4af5a83500f82af6ac

This resolved the issue on my test site, let me know if that does it for you.

Thanks

[Brian]

For sure we do testing, but the limit of events is a moving target.

And we only control 1 part of the equation, our coding. If the server a site has low amount of resources to run the script to parse the feed it will reduce the amount, same if the server the ical feed is generated on has a low amount of resource it will reduce the number more.

So we do not provide a number because it depends on factors out of our control.

Of course we can improve the importer to handle more events as we get feedback from people such as yourself about what you are trying to do, but that is not something that can help today.

So unfortunately, I do not have a exact answer for importing, however, your site can import the iCal file so that leaves our coding and the source of the iCal feed as the sources for this. One thing to try could be to increase the php timeout time and see if that gives the script enough time to parse the feed. Another is to see about getting a feed with only future events.

If it does turn out to be our coding and there is nothing we can do about it we do offer a 30 day refund policy:

Refund Policy

Let’s say I do import a calendar, and then it re-imports in a week — will events be overwritten with new information like if the location changed in the ics import, will my website calendar get that new info?

If you setup a recurring import it will modify the existing events in WordPress with new information.

It will not do this if you do One Time Imports.

Let me know what you find out.

Thanks

[Brian]

Hi,

From asking around it has not been a feature of the plugin and there are no plans to add it. Not sure how feasible it would be to add it either.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

Thanks

[Brian]

Hi,

I was able to replicate both events and there are no issues on my test site. So it is not clear what is the issue.

I changed the date format to what you had as well and it still worked.

Can you please try resaving permalinks:

Admin > Settings > Permalinks > “Save Changes”

And then recreate the Huff event as a title and see if the new version still does it.

From there we can do some more conflicting testing if it is still an issue.

Thanks

[Brian]

HI,

Thanks for the interest in our plugins.

Our plugin follows what WooCommerce does for VAT Tax.

However, our Cost display does not show VAT tax.

We do have this guide we what is supported:

WooCommerce and VAT taxes

Let me know if you have any follow up questions.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Here is a list of our conditionals:

https://gist.github.com/jesseeproductions/903f5ca75877b713c674

One of those might work.

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

If you would like to add more information to the ticket email you will have to modify the template per our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Please create a file here called email.php:

yourtheme/tribe-events/tickets/email.php

Then add the contents of this file to it:

https://gist.github.com/jesseeproductions/a00c6542cb08d2c549bb

That will add the description, under Ticket Description in the ticket email.

If you would like to change that just edit the wording in the template.

Let me know how that works out.

Thanks

[Brian]

Oh guess the lead got buried then.

I checked and the url validated as an ics so it should work, but I am not sure why it is not.

It could be that it is too large of a file to bring in and parse. Are you able to reduce the amount of events and see if that can at least rule out that or find out it is the issue.

Thanks

[Author]

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