Tickets don't show the "ticket description"

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  • Author
    Posts
  • #1054975
    Paulette
    Participant

    When I create a ticket I am able to put in a ticket description where I can provide more details about the event. When people receive their tickets this ticket description is missing. How do I add it? Thank you

    #1055464
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    If you would like to add more information to the ticket email you will have to modify the template per our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Please create a file here called email.php:

    yourtheme/tribe-events/tickets/email.php

    Then add the contents of this file to it:

    https://gist.github.com/jesseeproductions/a00c6542cb08d2c549bb

    That will add the description, under Ticket Description in the ticket email.

    If you would like to change that just edit the wording in the template.

    Let me know how that works out.

    Thanks

    #1055673
    Paulette
    Participant

    Thank you!

    #1055702
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
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