Brian

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Viewing 15 posts - 1,906 through 1,920 (of 11,256 total)
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  • in reply to: Fatal error after updating Events Calendar Pro #1057172
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We attempted to fix another issue and caused this new problem.

    We have rolled back the release and please use the Events Calendar 4.0.4 with the latest of Pro and Community Events.

    If you have The Events Calendar 4.0.5 installed please follow these steps to manual downgrade it:

    Manual Updates

    And you can get the Events Calendar 4.0.4 here:

    The Events Calendar

    Let me know if you continue to have issues after downgrading.

    Thanks

    in reply to: Fatal Error after #1057171
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We attempted to fix another issue and caused this new problem.

    We have rolled back the release and please use the Events Calendar 4.0.4 with the latest of Pro and Community Events.

    If you have The Events Calendar 4.0.5 installed please follow these steps to manual downgrade it:

    Manual Updates

    And you can get the Events Calendar 4.0.4 here:

    The Events Calendar

    Let me know if you continue to have issues after downgrading.

    Thanks

    in reply to: Fatal Error Since Update To 4.0.4 #1057170
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We attempted to fix another issue and caused this new problem.

    We have rolled back the release and please use the Events Calendar 4.0.4 with the latest of Pro and Community Events.

    If you have The Events Calendar 4.0.5 installed please follow these steps to manual downgrade it:

    Manual Updates

    And you can get the Events Calendar 4.0.4 here:

    The Events Calendar

    Let me know if you continue to have issues after downgrading.

    Thanks

    in reply to: event calendar not working after update #1057169
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We attempted to fix another issue and caused this new problem.

    We have rolled back the release and please use the Events Calendar 4.0.4 with the latest of Pro and Community Events.

    If you have The Events Calendar 4.0.5 installed please follow these steps to manual downgrade it:

    Manual Updates

    And you can get the Events Calendar 4.0.4 here:

    The Events Calendar

    Let me know if you continue to have issues after downgrading.

    Thanks

    in reply to: tribe_get_events query returns past recurring events #1056810
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Try adding this to your query:

    'tribeHideRecurrence' => true,

    That should prevent recurring events from being included.

    Does that work?

    in reply to: Child Theme #1056796
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Try this for the url:

    wp-content/themes/my-theme/tribe-events/list/content.php

    It should be tribe-events/list

    Think of it this way the files are in src/views and tribe-events replaces that text.

    Does it work then?

    in reply to: Configure email text reply for each event #1056787
    Brian
    Member

    We do not support WPML on the ticketing plugins so I have no example for it and most likely there are conflicts that will prevent it from working and not something we can provide support on.

    That is about all I can do for this unfortunately.

    in reply to: How can I move the RSVP section to the content area #1056784
    Brian
    Member

    That coding can be removed. It is for the Event Tickets Plus plugin for WooCommerce Tickets, etc…

    We do not have a sidebar by default in our templates so not sure where this is coming from.

    What theme are you using?

    Brian
    Member

    Hi,

    That is correct it does not recognize category hierarchy.

    You could either see about giving all the sub categories unique names or import in batches and use quick edit to assign categories.

    I do not have another way around this.

    Brian
    Member

    Ok sounds good, glad you were able to find a way to get it to work.

    I will keep on the look out for this issue.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Use with theme with a sidebar #1056675
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    I can help answer your questions.

    We do not guarantee compatibility with any theme except the WordPress codex themes of Twenty Sixteen, etc… It is likely it would work, but we cannot say for sure.

    You can try your theme with the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/ If it works there it will work for Pro as Pro is an Add On for that plugin.

    If the above is possible, my next question would be whether there is a compatibility with Gravity forms so that an event organizer can fill in a form which then pre-populates the fields to add a new event to The Events Calendar plugin.

    Unfortunately, we do not have any features to connect to Gravity Forms to do this. It is possible a form could be created to do this as the events are custom post types and use custom fields, but that is beyond the support we can provide to help out on a customization such as this.

    We do have the Community Events Plugin that does enable front end event submission:

    https://theeventscalendar.com/product/wordpress-community-events/

    That is a separate plugin from Pro, but does not require Pro to work on the free version of the Events Calendar is needed.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Past event registration and PDF of particpation #1056672
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    While all the past events that are generated by the Events Calendar are accessible we do not have any registration features to do as you describe nor can we provide support on adding them either.

    The core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/ will provide a working calendar with past events and maybe you could use something like Gravity Forms or Contact Form 7 to create a registration form to do as you would like.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Stripe with Community Tickets #1056671
    Brian
    Member

    Hi Again,

    Unfortunately, there is no connection for Stripe at this time and we do not have resources or guides to provide to help do that.

    It is possible, but since it is not a feature we cannot provide much help on a customization such as that besides answering a couple questions to help you get started.

    I do know it would require an ssl if you used Stripe.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Modification of filter functionality #1056670
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Out of the box both scenarios you describe maybe possible, but we do not have any features to support it.

    Unfortunately, that puts it into customization territory and we are unable to provide support on that per our terms and conditions.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Another option might be to use the new feature in 4.0 that enables you to filter bar Pro’s Additional Fields:

    Configuring Filter Bar

    Maybe you could use that to create a connect?

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Change Buttons color in Events Calendar #1056657
    Brian
    Member

    Hi,

    Thanks for using our plugin. I can try to help out here, but we are limited in supporting theme compatibility issues and Avada does have additional css to modify the colors of the calendar.

    Having said that, I took a look at your site.

    For all the buttons, search and exports this work for me:

    .post-content #tribe-bar-form .tribe-bar-submit input[type=submit], .post-content #tribe-events .tribe-events-button {
    background: #a0ce4e;
    color: #ffffff;
    }

    Change the color hexs there to the color you would like.

    For the titles in the single event sidebar, I got this to work:

    .single-tribe_events .sidebar .tribe-events-single-section .tribe-events-single-section-title {
    background-color: #aace4e;
    color: #ffffff;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Avadas has more resources here for the integration with TEC too:

    https://theme-fusion.com/avada-doc/special-features/how-to-use-the-events-calendar-with-avada/

    Beyond that we are not able to help out with changes to the Events Calendar, but that should get you started.

    Thanks

Viewing 15 posts - 1,906 through 1,920 (of 11,256 total)