Brian

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Viewing 15 posts - 1,876 through 1,890 (of 11,256 total)
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  • in reply to: Problem after update to 4.0.4 #1057913
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I looked at your site and it looks to be back to normal for me.

    Are you seeing that?

    If not do you have caching plugin installed? If so clearing the cache there could resolve this as those plugins sometimes cause this issue on updates.

    Let me know and we can go from here.

    Thanks

    in reply to: problem calendar #1057910
    Brian
    Member

    Hi,

    I can help out here.

    I read your original post and I believe there is still an issue with exclusions in some date formats.

    I do not have a fix for that.

    You could create your recurring event and then after it creates all the days edit the Friday, Saturday and Sunday events individually and delete them.

    That would be a work around for this for now.

    Do you think that will work?

    in reply to: Can blog posts be automatically added to the calendar? #1057909
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have a feature to sync posts as you like or to sync posts in general.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Thanks

    in reply to: Downgrade license #1057907
    Brian
    Member

    Hi,

    Please contact us at support(at)theeventscalendar.com

    Let us know in the email what you are looking to do and we can provide a coupon to renew a new license at the renewal rate.

    Thanks

    in reply to: Upgrade to Multisite #1057894
    Brian
    Member

    Hi,

    Please email us at support(at)theeventscalendar.com and we can help you there on this.

    Thanks

    in reply to: change colour #tribe-events-list-event-title #1057888
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide support. I would ask that you take any support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    Brian
    Member

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: change event link – costum link #1057885
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: How can I move the RSVP section to the content area #1057883
    Brian
    Member

    Oh ok good to know.

    Avada does create that sidebar so maybe something they are doing is preventing the RSVP from moving.

    I tested again and that snippet works for me to move the RSVP:

    Maybe this will work better with Avada:

    /**
    * Move RSVP Tickets form in events template
    */
    if (class_exists('Tribe__Tickets__RSVP')) {
    remove_action( 'tribe_events_single_event_after_the_meta', array( Tribe__Tickets__RSVP::get_instance(), 'front_end_tickets_form' ), 5 );
    add_action( 'tribe_events_single_event_after_the_content', array( Tribe__Tickets__RSVP::get_instance(), 'front_end_tickets_form' ), 5 );
    }

    Try that with the different hook.

    in reply to: Child Theme #1057879
    Brian
    Member

    If you would like to show it on all the pages you will have to change the place you put the coding and put it outside of this id: tribe-events-content

    So you would want to put it in this file instead:

    plugins/the-events-calendar/src/views/list.php

    In your theme:

    wp-content/themes/my-theme/tribe-events/list.php

    Cheers

    in reply to: tribe_get_events query returns past recurring events #1057872
    Brian
    Member

    Hi,

    What is the settings for the recurring event that is show? Does if have a instance on the 15th when you took that image?

    Is it still showing that one today?

    I tried to reproduce on my test site with a recurring event before today and it worked correctly for me and did not show.

    I can try to help out some more, but I am limited in troubleshooting customizations.

    Let me know though about your recurring event and I will test it out again.

    Thanks

    in reply to: Google maps, classic view and permalink error #1057859
    Brian
    Member

    Hi,

    I can help out here, but it is a good idea to create a new ticket for a different issue. It is easier for us to help you when it is one issue per ticket.

    I visited your site and see the issue.

    However, I am not sure of the cause of it nor am I seeing it on my test site.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    in reply to: Event Category Description #1057853
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Events page Comments Page Not Found #1057852
    Brian
    Member

    Ok glad it is making progress.

    One thing you could try is to edit the single-event.php template following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And directly adding the comment template using this function:

    <?php comments_template(); ?>

    That might get around the conflict too.

    in reply to: Change Buttons color in Events Calendar #1057831
    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

Viewing 15 posts - 1,876 through 1,890 (of 11,256 total)