Brian

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Viewing 15 posts - 1,861 through 1,875 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    If you add the layslider back and then provide a link in a private reply I can take a quick look and see about providing some css.

    Let me know.

    Thanks

    in reply to: Hide past events in admin #1058166
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Using the Advanced Post Manager

    Advanced Post Manager

    You can sort by the Event Start date, plus you can create and save filters to view different events.

    Let me know if that helps.

    Thanks

    in reply to: Theme per category #1058161
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have a built in way to create templates for different categories, but it is possible following our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    And using these conditionals you could target different areas:

    https://gist.github.com/jesseeproductions/903f5ca75877b713c674

    That is about all we can provide for a customization such as this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: increase limit in Events List #1058153
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this guide to changing the limit:

    https://theeventscalendar.com/knowledgebase/show-more-than-ten-events-in-advanced-list-widget/

    Does that help?

    in reply to: Guarantee offered? #1058149
    Brian
    Member

    Hi Bryan,

    Thanks for the interest in our plugins.

    We offer a 30 day refund period.

    You can read about the policy here:

    Refund Policy

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Don't see new v. 4.0.5 in my downloads #1058147
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Pro is at 4.0.4

    Core is at 4.0.5

    That is the latest for our plugins.

    So as long as those are loaded on your site then you have the latest.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Thanks for that information.

    I tried to reproduce on my test site.

    I created a recurring event that runs everyday for a week.

    I then visited and everything worked.

    I went back and resaved and it still worked for me.

    I went back again and made a couple changes and saved again, and it still worked.

    I also tried with Recurring Event I created modeling after your event (The Full Monty) at least I think that was yours and it still worked for me too.

    So not sure why I cannot reproduce it.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    in reply to: Duplicate Events Importing #1058142
    Brian
    Member

    Hi,

    Thanks for the information, would those events that were duplicating already past now?

    I will be able to test again tomorrow and up date you on if I can provide a quick patch.

    Thanks

    in reply to: Child Theme #1058140
    Brian
    Member

    Hi,

    If you want to keep the adsense there you would have to develop a script to reload it after the next page is loaded.

    That is unfortunately. custom coding and not something we can help with per our terms and conditions.

    I can try to answer some more questions, but have little else beyond what we have already provided.

    Thanks

    in reply to: tribe_get_events query returns past recurring events #1058139
    Brian
    Member

    Ok, I tried again and it did not pick up my recurring event so not sure why it is for you.

    Does this happen on a specific page? Can you try another?

    I can try to help out some more, but I am limited in troubleshooting customizations.

    Let me know though.

    in reply to: Duplicate Events Importing #1058017
    Brian
    Member

    Hi,

    Sorry for the issues. I can help out here.

    The bug we are seeing is events that ended yesterday are duplicating, but only those events. So for example today is the 18th the importer will still be trying to import events from the 17th and duplicating those over and over. On the 19th it would try to do that with the events on the 18th. Do you find that is where the duplicates are happening?

    I attempting to reproduce the bug, but not able today as I had no events on the 17th and it will not duplicate any of the others.

    I think I will be able to reproduce tomorrow and then be able to create a patch.

    Can you please disable automatic imports for today and I will get back to you tomorrow.

    Thanks

    in reply to: Facebook events importing duplicates #1058016
    Brian
    Member

    Hi,

    The issue is not closed, just the topic for new replies.

    There already is a check if an event has the same Facebook ID and that was failing, but we were unable to find out way and could not reproduce the issue until a couple days ago.

    The bug we are seeing is events that ended yesterday are duplicating, but only those events. So for example today is the 18th the importer will still be trying to import events from the 17th and duplicating those over and over. On the 19th it would try to do that with the events on the 18th. Do you find that is where the duplicates are happening?

    I attempting to reproduce the bug, but not able today as I had no events on the 17th and it will not duplicate any of the others.

    I think I will be able to reproduce tomorrow and then be able to create a patch.

    Can you please disable automatic imports for today and I will get back to you tomorrow.

    Thanks

    in reply to: Problem after update to 4.0.4 #1057996
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: change event link – costum link #1057953
    Brian
    Member

    Since this is marked resolved I am going to close this ticket, we will help you the best we can on wordpress.org.

    Thanks

    in reply to: No add event option #1057916
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not seeing this issue with anyone else right now.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

Viewing 15 posts - 1,861 through 1,875 (of 11,256 total)