[Kelly]

Fantastic! Thanks for your patience, Brendan! 🙂

[Kelly]

No problem, bookingwhizz! 🙂 I’m sorry that the theme developer wasn’t interested in helping you. 🙁

On the other hand, I just clicked on the link that you gave me, and it looks like the Events List is showing just fine: http://d.pr/i/gD3p Same with the Month View: http://d.pr/i/tSkL

Were you able to come up with a solution on your own? If so, fantastic! 🙂 If not, what else are you trying to make happen that I can help with?

[Kelly]

Fantastic news, sdmstaff! I’m glad that there was a simple solution. 🙂

As far as your other issue goes, if you look at the source – before it’s modified – what the plugin is sending is perfect:

<span class="date-start dtstart">February 1 @ 7:00 pm<span class="value-title" title="2014-02-01UTC07:00"></span></span> - <span class="end-time dtend">8:30 pm<span class="value-title" title="2014-02-01UTC08:30"></span></span>

So, it’s being manipulated after the fact by some Javascript, basically. Going through the troubleshooting steps of deactivating plagins and reverting to a default WP theme like Twenty Twelve should reveal the culprit. If you’d like further assistance with it, please start a new topic, as we do our best to keep threads to one issue each.

By the way, if you have a minute or two, we will love it if you would write a few words for us here:
http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

[Kelly]

Hi, bookingwhizz! That’s great that you found the conflict. 🙂 Well done!

A good first step would be to ask your theme developer about it. If they have any specific questions about what our plugin is doing, we’re happy to answer them for you.

Which theme are you running?

[Kelly]

Hi, citydock! 🙂 Thanks for your sleuthing! I’m glad to hear you found the source.

If you wouldn’t mind asking metaslider, that would probably be the best course of action. I’m sure that they’ll be eager to hear about it.

[Kelly]

Hi, xaviorspade. Great question! 🙂

Orders needing to be completed manually is actually the expected behavior in the WooCommerce system. 🙂 A quick search through the forum should yield some recommendations for third-party plugins that can help automate the completion process, but what you’re seeing is how WooCommerce transactions work.

That said, once you mark an order completed, the emails and tickets should be dispatched. Would you mind confirming that behavior for me, as I’ve never heard of anyone needing to manually trigger that. (In fact, until recently, we didn’t even have a way to resend the tickets email.)

Thanks so much! 🙂

[Kelly]

Great question, bookingwhizz! 🙂 We’re happy to help you get your setup completed.

First, if you haven’t found it already, I’d recommend checking out our new user primer: https://theeventscalendar.com/support/documentation/events-calendar-pro-new-user-primer/

Going through that may help you figure out any steps that may not have been clear from our documentation.

I notice that you’re using a theme and a slider. Did changing to a WP default theme like Twenty Twelve or deactivating the slider have any effect?

[Kelly]

Hi, sdmstaff. Great question! 🙂

I see your main calendar page just fine, but I do see the 404 page when trying to navigate to the single event page. Have you had a chance to try flushing permalinks. That oftens sorts these issues out.

[Kelly]

Hi, mjmaltby. I’m afraid that those credentials still don’t work for me: http://d.pr/i/mVNT 🙁

How did things go in your troubleshooting? Was there any point where the changes made a difference in the behavior?

[Kelly]

Hi, walkingfish. Thanks for your thorough response! 🙂 We really appreciate your eagerness to help out the TEC community.

Unfortunately, what you’re asking for is beyond what kind of help we can offer in this forum. If you would like some recommendations for developers that could help you out, I’m happy to share those with you. Just let me know!

Best of luck! 🙂

[Kelly]

That’s right, Yvette. It should go in the functions.php of your Child Theme.

[Kelly]

Hi, vesbro. 🙂 Great question!

Please check out this tutorial:

https://theeventscalendar.com/support/documentation/adding-sold-out-notices-for-woocommerce-tickets-in-list-view/

It should be just what you’re looking for! 🙂

[Kelly]

Sorry for the delay, ntbacalendar! Here’s another snippet for you to try out:

https://gist.github.com/jazbek/8428371

We’re pretty confident it should do the trick! 🙂

[Kelly]

Sorry for the delay! At long last, here’s another snippet for you to try out:

https://gist.github.com/jazbek/8428371

We’re pretty confident it should do the trick! 🙂

[Kelly]

Hi, kyleheld. Just a quick follow-up to see how you’re doing. 🙂

Is there anything else we can help you with?

[Author]

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