Slider Broken after upgrade

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Viewing 15 posts - 16 through 30 (of 30 total)
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  • #79533
    Kelly
    Participant

    Hi, Yvette. Sorry to hear you’re having this issue.

    Would you mind starting a separate thread so that we can more effectively troubleshoot your situation? Thanks so much!

    #79718
    wmglennosborne
    Participant

    Site is back up and functional, except for the slider. The code is included in my theme’s functions.php file. If it’s of any help, the slider appears to be:
    jQuery Nivo Slider v2.3 * http://nivo.dev7studios.com
    with the following additions:
    * May 2010 – Pick random effect from specified set of effects by toronegro
    * May 2010 – controlNavThumbsFromRel option added by nerd-sh
    * May 2010 – Do not start nivoRun timer if there is only 1 slide by msielski
    * April 2010 – controlNavThumbs option added by Jamie Thompson (http://jamiethompson.co.uk)
    * March 2010 – manualAdvance option added by HelloPablo (http://hellopablo.co.uk)

    #80057
    Kelly
    Participant

    Thanks, wmglennosborne. Let us do some digging on this and get back to you.

    We appreciate your patience!

    #80227
    Kelly
    Participant

    wmglennosborne, I just wanted to check in and let you know that we haven’t forgotten about you. We expect to hear back from our devs tomorrow with a potential fix. Please stay tuned! 🙂

    #80885
    Kelly
    Participant

    Hi, wmglennosborne. Our devs have a new snippet for you to drop into your theme’s functions.php: https://gist.github.com/jazbek/7442734

    Would you mind trying it out and letting us know how it goes? Thanks!

    #80905
    wmglennosborne
    Participant

    Sorry. It doesn’t work.

    #81321
    Kelly
    Participant

    Sorry to hear that, wmglennosborne. Let me get back with my developers and get beck to you.

    Thanks!

    #84264
    wmglennosborne
    Participant

    I have updated to Events Calendar 3.3.1 and Events Calendar Pro 3.3 as well as WordPress 3.8 in the hopes that the updates might have resolved whatever conflict there seems to be, but I’ve had no luck. As your fixes have focused on post/tag queries, should I post the slider.php code for you to see how the slider finds the posts to include? If we can’t find a fix for this soon, I’d like instructions on how to downgrade.

    #88821
    Kelly
    Participant

    Hi, wmglennosborne. First, let me apologize for the delayed response. We changed our back end support forum tools, and I’m sorry to say that your thread got lost in the transition.

    That said, I had our developer take a look. If you could send us a copy of the slider.php code, that would be super helpful. Once we get that, hopefully we can see where things are breaking down.

    Thank you again for your patience! 🙂

    #89023
    wmglennosborne
    Participant

    This reply is private.

    #89695
    Kelly
    Participant

    Thanks, wmglennosborne! 🙂

    I’ve passed it along to our dev team. As soon as I hear back, I’ll be in touch.

    #92589
    Kelly
    Participant

    Sorry for the delay! At long last, here’s another snippet for you to try out:

    https://gist.github.com/jazbek/8428371

    We’re pretty confident it should do the trick! 🙂

    #92596
    Yvette Stafford
    Participant

    And this snippet goes in function/php?

    #92726
    Kelly
    Participant

    That’s right, Yvette. It should go in the functions.php of your Child Theme.

    #93126
    wmglennosborne
    Participant

    Yes! Thank you! I have a functional slider again! I was concerned that I wouldn’t even be able to test your snippet as I have encountered several problems with changing hosts, but I got everything running today and was able to include your fix, so am delighted to be back on the road to having a fully functional website once again!

Viewing 15 posts - 16 through 30 (of 30 total)
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