Forum Replies Created
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Kelly
ParticipantHi, vesbro! To take advantage of the instructions in my previous post, you’ll need to have a solid grounding in PHP.
If you’d like, I’d be happy to pass along a list of third-party developers that we’ve had good experiences with. I’m sure one of them would be perfect to help you out.
Please let me know if you’d like that list! 🙂
Kelly
ParticipantHi, Patti. First, it’s strange to me that you say you get a 404 when viewing our Technical Documentation. That link resolves for me, so I’m not sure why it wouldn’t work for you.
On the other hand, getting to that page wouldn’t actually be the solution you’re looking for. 🙁 We did have a bug tracking page for a while, but it wasn’t getting any traffic. As far as we could tell, the community didn’t really see the value in it, so we abandoned it, because it was a fair bit of extra maintenance for us.
At the moment, the only real way for you to check about extent bugs is to look through the forum threads and see if an issue has already been reported and to keep an eye on the changelog/release notes post from release to release. If there is a specific bug that’s of concern to you, please feel free to check in with us as to the status. We’re always eager to answer questions about them. Unless you see something where we specifically purport to fix a bug, you should assume it still exists in the system.
All that said, we are now coming up on the fourth maintenance/bug-fixing release of this current version’s lifecycle. Aside from a few theme-specific issues where we’re still trying to work out the kinks, we believe it’s ready to go. It really is our most stable release yet!
We really hate to disappoint you here, but at the moment, we don’t have a better way for users to see outstanding bugs right now. Let me reiterate that if there are ones you’re curious about, please ask us, and we’ll totally do our best to get you updates on the status.
Hope that helps!
Kelly
ParticipantI’m very glad to hear it! 🙂 Here’s the list of folks who might be able to help out with some development on your project. In no particular order:
- WerkPress (http://www.werkpress.com) They prefer customization-based projects at a minimum of $500-800!
- Chris Miller (http://launchbrigade.com) They require a $125 consultation before providing an estimate!
- Nick Ciske (http://thoughtrefinery.com/) Nick’s minimum depends on type of work; for now nothing in stone. Keep in mind he used to be a dev on this team, and actually built the Community Events add-on.
- The Mighty Mo! (http://www.themightymo.com/) Their small projects are in the $500-1,000 range and go up from there.
- Tamara Zuk @ Enollo (http://enollo.com/) She charges a minimum of $75, which assumes 1.5 hours of development work.
- Donald Grover (http://groverwebdesign.com/) His minimum project amount is $1500.
- Drew Poland (http://www.iheartargyle.com/) Drew’s minimum is at least 1 hour of work @ $125
- Matthew Snider (http://www.digidogmedia.com) Matthew’s minimum is $50 for straightforward design hacks, $100 for code work/customizations.
If you need a cheaper solution, you might check out some of these listings:
- http://freelanceswitch.com
- The professionals list at CodePoet http://directory.codepoet.com/browse/
- WordPress Jobs section: http://jobs.wordpress.net/
Hopefully, the above will help you find someone to work on your site. Good luck!
Kelly
ParticipantHi, vesbro! Sorry that I misunderstood.
For this sort of customization, we can really only point you in the right direction. You would need to be the one to ultimately figure it out and implement a solution that works for you. That said, if you’ll look at the plugin that’s used in the tutorial, Woot Library, checking out this list of functions should give you some great ideas about what’s possible.
Basically, instead of using woot_has_soldout(), you could do something like this:
$tickets = woot_get_tickets(); echo count( $tickets );
That should display the number of tickets for the current event that are on sale. You could then use something like that in List View or wherever – so long as, in WP tradition, it’s within the almighty loop (in this case, an event loop). So, List View where it already displays the title, summary, etc. is a good place.
Does that make sense? Will it work for you?
Kelly
ParticipantNo problem, Patti! 🙂 I am, in fact, part of the Modern Tribe support team. You definitely got that right.
You’re also right about the column sorting. It looks like this may be a bug that slipped through the cracks in the latest release. (Apparently, our first report of it was on Tuesday.) I apologize for the inconvenience. We’ll look into figuring out what happened there, but in the mean time, I’m afraid that filtering on organizer is going to be the best we can offer.
And, while we’re on the subject of known bugs, the issue with the Organizer name not returning properly when restored from the Trash is also one we’ve had reports of. It also affects venues in the same way. We’re working on a fix, but it won’t be available until it’s included in a release of the plugin.
Sorry I don’t have better news for you! Is there anything else I can do to help?
Kelly
ParticipantHi, runwildmissoula. Great question! 🙂
I was going to offer you the same advice as Patti (Thanks, Patti!), so I’m glad that you clarified that.
If, after pasting the copied text, you switch to the Visual tab, does the content look correct?
Kelly
ParticipantHi, philmacaulay. It sounds like you’re having trouble locating the proper file. Sorry about that. Because all of the ticketing plugins share the same email template, it’s located here:
/wp-content/plugins/events/views/tickets/email.php
As far as taking information from the WooCommerce checkout process and including it in the email sent by TEC, I’m afraid that’s beyond the scope of our support. If you’d like suggestions for third party developers that would be able to help you craft a solution for you, we’re happy to share a list of folks that we have had good experiences with.
Thanks! 🙂
Kelly
ParticipantHi, Alex! 🙂 The Main Events page is usually found on the Menu page under the Events section – View All: http://d.pr/i/Zv2X You could also call it by its slug (“events” by default).
Let me know if that doesn’t work for you.
By the way, if you have a minute or two, we will love it if you would write a few words for us here:
http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5Thanks in advance! 🙂
Kelly
ParticipantThanks for letting us know, highasp. We’ll be here when you’re ready. 🙂
Kelly
ParticipantGreat question, Rafael! 🙂 Breadcrumbs are a tricky one for lots of reasons.
The answer from this thread is still the current state of things, I’m afraid: https://theeventscalendar.com/support/forums/topic/has_archive-for-breadcrumbs/
Please let us know if there’s anything else we can do to help!
Kelly
ParticipantGreat question, Patti! 🙂
The easiest way to handle the situation you’re describing is by adding a Filter in the Event List and selecting the Organizer from the drop down menu. Here’s an example of what it would look like: http://d.pr/i/tN2Y
Does that make sense? Will it work for you?
Kelly
ParticipantHi, philmacaulay. Great question! 🙂
I apologize if our documentation has failed you here. The relevant part of the Themer’s Guide is towards the bottom. Here’s a screenshot:
The upshot is that tickets.php controls the ticket display on the events page. Email.php controls the ticket email that is sent subsequent to an order being completed.
Hope that helps!
Kelly
ParticipantMy pleasure, Alex! 🙂
As far as a checkbox goes, that would probably have to be done as part of the WooCommerce checkout process which we don’t have a lot to do with. I’m sure that it could be done though. Sorry I don’t have any insight to offer you on that front.
Is there anything else I can help you with?
Kelly
ParticipantGreat question, smileadm! 🙂 Sounds like an awesome event!
Let me take your questions one at a time. First, you can absolutely use iPads for check-in. Simply navigate to the Attendee list from your Event page on the admin side, and you should be good to go.
Second, as far as using multiple devices simultaneously for the same event checkin, it should be just fine with the caveat that the attendee list page does not automatically refresh after each checkin. To ensure, you have an accurate picture of who has already been checked in each device would need to periodically refresh its screen (either manually, or if it’s a big event and a big budget is available, maybe you could have someone rustle up some JS for that). Your suggestion for having stations divided by surname letter would certainly account for that without worrying about refreshing constantly.
Thirdly, adding instructions to a single event’s ticket would be tricky and is not supported out of the “box”. Depending on your comfort level with JS or PHP, it’s totally something that you could make happen. The first thing you’ll need to know about is how to make a template override. Please find a complete explanation in our Themer’s Guide, linked in the sidebar. We also recommend that you always make overrides in a Child Theme so that you don’ t need to worry about them being overwritten accidentally.
Once you’re set on that, you have a couple of options. The essence of it is that within the email, you can work back from the purchased product ID to the associated event and, then, conditionally add what’s appropriate from there. You could link it all up with custom fields, i.e. have a regular WP page with instructions and set a custom field relating it to the event ticket, and so on, and basically join the dots to pull that page content into the email. If this is a one-off deal, you could do something a bit simpler like
if ( 501 == $event_id ) include 'custom_instructions_event_501.php';
(assuming the event’s ID was 501).
If you’re not comfortable making these kinds of tweaks on your own, we’re happy to offer you the names of some experienced developers that we can vouch for. Just say the word, and I can share the list with you. 🙂 Hope this helps!
Kelly
ParticipantHi, maxhenry. Thank for your reply.
As much as I hate to disappoint, we are saying just that. Our plugin will only work properly (and display the Ticket iFrame) if all of your Eventbrite events are listed on the same Eventbrite top level domain (TLD), e.g. eventbrite.com, eventbrite.in, eventbrite.sg, etc.
The ticket box is not displaying for your events because your site includes events across multiple Eventbrite TLDs. There is no solution or workaround that we can give you because this is not the way our plugin is designed to work. 🙁 Our plugin is designed this way because the Eventbrite API requires us to know which TLD you are using. Without significant changes to either the Eventbrite API or our plugin’s architecture and user interface, it is not possible to affect this change. To sum up, your options are to standardize on one TLD and only list events from Eventbrite that are all on the same TLD or to find another solution and allow us to refund you your purchase price.
If you feel strongly that this change is something that our user community would find value in, we’d be grateful if you would suggest it in our UserVoice forum. 🙂 This way we can gauge interest in the feature and weigh the development costs against that. Please understand that even if this leads to us integrating your suggestion, it would probably take several releases to implement because it is such a fundamental change to the architecture of the plugin.
Please let us know how you would like to proceed! 🙂
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