[Barry]

Thanks! So …

if I choose ‘default events template’ the striped area does not show at all.

So if I look at http://86.24.45.19:8888/about/ I see Wir sind Sozialdynamik as the title and I’m taking that grey background it sits on to be the striped area you were referring to, is that correct?

If so, can you try in the first instance adding this snippet to your theme’s functions.php file? What I’m hoping is that it will make the title display in the grey/striped area.

If it works then we can look at removing the second event title (the one that currently displays).

Bear in mind I don’t have access to your theme code, so this my code is really a piece of guesswork.

[Barry]

Hi luigilibet – you’re also experiencing issues with Name Your Price?

Although we can’t make any promises, if one of you was to share a download link to the plugin (which you can do using our private reply feature – just upload the plugin in .zip format to a service like Dropbox, Droplr or even your WordPress site then post the link in here) one of us may be able to take a look and see if there is an easy fix.

Again, I can’t promise we’ll have the time or resources to do that since this is a particularly busy time, but if the code’s available to us and we have bandwidth then we can certainly try.

Cheers!

[Barry]

There’s no need to email it to us – simply place the link in a private reply 🙂

Of course, if you can replicate this with only the Graphene theme (and no child theme) then there is no need, just let me know if that’s the case and I’ll grab a copy (I’m assuming you are referring to this theme http://wordpress.org/themes/graphene … just for the avoidance of any doubt).

[Barry]

Hi janpp, thanks for posting back with your fix – unfortunately our forum is pretty poor at sharing code and it is best to do this by linking to your code on Pastebin, Gist or some other service (since it looks like some of what you wrote was, regrettably, stripped out).

Thanks!

[Barry]

I’m afraid the connection is timing out for me when I try to visit http://86.24.45.19:8888/ … is the site under maintenance?

[Barry]

We can definitely update them – just for the avoidance of doubt can you link to the specific URL you were looking at?

[Barry]

Hi Daniella,

I believe they are automatically resized according to the WordPress image settings (and to match any sizes defined by your theme or other plugins).

You can then dictate which of these sizes is shown to the end user by tweaking the single-event.php template (read up on themeing best practices first of all if you haven’t already done so!).

The line of code you would probably wish to change (within single-event.php) is this one:

<?php echo tribe_event_featured_image(); ?>

Which you might change to:

<?php echo tribe_event_featured_image(null, 'medium'); ?>

If for instance you wanted to display the medium sized version of the image. Does that help?

[Barry]

Dominik:

Sorry for missing the question about license keys. There have been many and frequent posts about a range of different issues within this thread though and it can be difficult and confusing to keep track, nor do I really want to confuse my answers by broaching multiple different problems in a single reply – for that reason it is normally recommended to create separate threads for separate problems.

In any case, if you are receiving an “Out of installs” error for your license keys please try deleting them from your WordPress installation and then visit the license key management page here: https://theeventscalendar.com/license-keys/

Disconnect from the relevant URL (or URLs) and then re-enter the license key on your WordPress installation. If that still doesn’t solve the problem just let me know.

[Barry]

Hi rowandaylor,

This snippet (which you could add to your theme’s functions.php file) will move the ticket form higher up. It will still appear below the featured image – if your event has one – simply because the placement of the featured image is “fixed”.

If you want to change that though, so the form displays above even the featured image, just let me know and I can guide you through that, too. It’s a fairly simple customization but I thought I would see if the above snippet by itself gets you where you want to be first of all 🙂

Thanks!

[Barry]

OK. Well at a high level you could definitely set up a new additional field to contain, for instance, a YouTube link – and you could then adapt your single-event.php template to:

* Hide the default display of that same additional field
* Transform it into a nicely presented container for your video

However, if you aren’t too keen on working with PHP and templates it may be worth exploring and experimenting with existing WordPress plugins that add these capabilities – I believe there are some that make it easy to embed videos from within the post editor (and by post editor I mean the editor that is common to all pages and posts including events).

[Barry]

OK. I was just looking and it seemed pretty much unstyled – which it wasn’t last time I looked – so I’m guessing you’re in the middle of some work here.

On the whole though it is sounding like you are going to need to override and customize our templates and basically tweak them so that they mesh nicely with your theme. We can try to point you in the right direction for this, but it is likely to require some PHP and WordPress know-how.

[Barry]

Well, you can certainly use Additional Fields to house extra data and then customize the way the data is presented/used when people view the post.

Can you link me to the tutorial you viewed? It’s possible we missed it when updating our learning resources for 3.0.

[Barry]

That’s interesting: I don’t believe this particular problem has cropped up before. Would you be able to share your theme in a private reply in the form of a .zip format download? You might use a service like Droplr or Dropbox or even just upload it to your site via the media library and share the link that way.

Thanks!

[Barry]

Excellent. Sometimes due to local file permissions WordPress is unable to create .htaccess (which it will try to do on your behalf) and so creating it manually or changing the file permissions can help on that front.

Sounds like you’re basically all good to go here – so I will mark this thread as closed.

If there is anything else please don’t hesitate to create a new thread and one of the team will be happy to help 🙂

[Barry]

Hi Bernhard, I’m glad you got everything imported.

Thanks also for your persistence – this is definitely looking like a bug: I can verify the process that happens when a venue is trashed and after looking at the code I believe this may very well be the root of at least some of the other problems you experienced during the import/export process.

I’ll make a bug report for this so the developers can assess it and fix it. Due to our release schedule it may realistically be the case that a couple of releases are made before we can work a fix in – but now we are aware of it I’m sure we can get on top of it.

Thanks again for all your patience and support 🙂

[Author]

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