[Barry]

Definitely – I’ve linked this thread to our the issue (on our internal issue tracker) and we’ll do our best to keep you updated.

[Barry]

OK, so:

“Number of events to show: ” – what does this control? I increased it to 10 but the number of events showing, by default, underneath the calendar as a list doesn’t change.

It should show up to that number of events (if that many exist) for the current month. So let’s say this is August and you have 5 events in August, but one has already passed – it will then only list 4.

Does that make sense/help?

[Barry]

Our demo site gives some good insight into how things look with 3.0:

http://wpshindig.com/events/

If you are worried about problems and want the client’s site to receive as little interruption as possible you could always stage the update in a duplicate environment, resolve any problems there and then roll it out to the live site.

(If the staging environment is web accessible you could also seek help from us in resolving any problems before they are pushed to the live site. You don’t necessarily need a separate server or hosting account for this, you could potentially do it in a subdirectory installation of WordPress.)

[Barry]

Also, if you feel comfortable working with your browser’s JS console, when this happens you could as a workaround open up the console and enter the following instruction:

jQuery(".ui-widget-overlay").remove()

That should make the dialog workable and remove the grey miasma. I do appreciate that’s not an ideal way to work and it isn’t something everyone will be comfortable with, but for those who are it might give you a means of continuing to work with recurring events until our fix goes out.

[Barry]

Hi Kyle,

Please accept our apologies for this. We are aware of it and are actively working to solve it – we’ll push out a maintenance release or hotfix to address this as quickly as we can.

Thanks for your patience and support!

[Barry]

Where the site was pulling the non-existent events from previously, I still don’t understand and I think is a bug worth looking into.

We’d certainly be happy to – is this something we can still see on your site or can you give directions as to how we might replicate it?

[Barry]

WP 3.6 ships with jQuery 1.10 (which is the current stable version of that library) – this change has unfortunately caught us out with our recurring event update dialog and may also be impacting on other plugins/features of your theme such as the slider – though it’s great to hear you resolved that one.

We did actually put a fix in place for this problem based on what we saw during the beta phase of WP 3.6, however a last minute change before the stable release seems, unfortunately, to have thrown that fix. We’re progressing this as quickly as we can and hope to push another maintenance release or hotfix out shortly to address this.

As always, thank you all for your patience and support.

[Barry]

I do understand that and apologize for any confusion. Basically though we wanted to let you know that the thread wasn’t stagnating and we were discussing things internally to progress it further – and will continue to do so if necessary.

But I do see the test event. And yes the issue is there: date for each of those 4 events, on admin end, it shows as 2013-11-02.

Where do you see this exactly? If I visit the post editor either for the first event in the sequence (…?post=2218&action=edit&eventDate=2013-10-19) or any of the other three (with the obvious exception of the final event which does indeed take place on 2013-11-02) the dates are all correct.

Similarly in the list of events (at …edit.php?post_type=tribe_events) everything seems in order. The last event is the only one dated 2013-11-02 – which is correct – and the other instances are correctly dated so far as I can see.

Can you share a screenshot to illustrate what you are seeing and where?

Also, my other issue was with the “Hide From Event Listings” which wasn’t working as I understood it’s supposed to work

Because we’re still progressing the first issue and I’d like to avoid any further confusion could I ask you to go ahead and create new threads for this or any other issues you are experiencing?

[Barry]

So this comes down to a problem where NextGen (specifically, the code in its M_DataMapper class) is changing the query used to build the list of tickets, effectively breaking it from our point of view.

I’m not sure at this point why it’s hijacking our query in this way but I’ll ask one of the dev team to investigate.

[Barry]

OK, there’s definitely a considerable problem there. Bear with us while we dig in a little deeper, we do appreciate NextGEN is particularly popular and will definitely see if there is anything we can do here.

[Barry]

Hi George,

Thanks for posting this separately – and for breaking it down and troubleshooting it. I’ll definitely take a look at NextGEN and see if I can replicate what you are experiencing.

Stay tuned!

[Barry]

(Note also that I’m going to move this across to our pro forum is it doesn’t really seem like a WooCommerce Tickets issue as such.)

[Barry]

Hi molitordesigns,

It looks like you are using the Default Events Template. How does it look if you switch to the Default Page Template in Events > Settings > Display?

[Barry]

Hi twentwatchers,

My thread with the same underlying issue:
https://tri.be/support/forums/topic/events-calendar-and-genesis-template-chaos/

For the time being – although these definitely look similar – let’s keep addressing your specific issues in that thread so as not to confuse any troubleshooting work we might do in this thread.

Thanks!

[Barry]

Hi surbma,

As Jonah suggested in the related wordpress.org thread I can use the Genesis base theme and don’t see any significant problems – though I’m sure that especially within the context of a child theme you would need to make some tweaks, but that is true of many themes.

The default template is not “default”. Can we get a really default template?

Can you clarify what you mean by this? I’m guessing you set Events > Settings > Display to use the Default Page Template – but structurally what is missing/different and what problem is it causing you?

The event page is still broken. Can be a div problem or something. As I remember it was good with 3.0.1,

Have you updated to our most recent releases? It looks as though what I see on your events page is possibly a blog post – if so this is probably a quite separate bug which I believe we have resolved. If it is still an issue for you with our most recent updates then please create a new thread and one of the team will deal with it there.

Why do you use h2 tag for the event title? It is the entry title and it should be h1. Can you please change it?

It isn’t always desirable to do this, but you can certainly override our templates and tweak things via your theme’s functions.php file. Please take a look at our Themer’s Guide and if you continue to have problems please don’t hesitate to create a new thread (as, again, this isn’t really a problem that is specific to Genesis and is a quite separate customization issue – you may even find existing threads covering this on the forum).

The events page is broken with Genesis templates if I use the Default Page Template.

It works for me so I am unsure why it’s a problem for you, unless perhaps it’s specific to your child theme – is that a possibility?

[Author]

Posts