[Barry]

Hi James,

The safest (most upgrade resistant) way of tweaking the appearance of things like this is with a custom tribe-events.css stylesheet – please see our Themer’s Guide for details of setting this up.

With that done, try adding some rules like these – you’ll probably have to do some further adjustment but they should provide you with a starting point.

Hope that helps!

[Barry]

Hi dremaster,

Can you confirm if any emails at all are being dispatched/received – and if so which ones?

For instance, is it only the tickets themselves that are going astray or does it seem that the order confirmation/receipt is also affected? Can you test a password reset through WordPress and let us know if there is a general problem with email here?

Last but not least, are you certain that they are not being trapped by a spam or junk filter?

Thanks!

[Barry]

It’s hard to say without knowing how your functions.php file is structured (it’s possible execution might not reach the bottom, depending on what’s above it). Can you share your functions.php file using a service like Pastebin or Gist so we can take a peek?

[Barry]

Hi Jordan,

Looks like we’re missing some code that you posted. Unfortunately the forum does not handle code very nicely and it’s better to share it by linking to the code via a service like Pastebin or Gist.

If you could do that that would be awesome 🙂

[Barry]

@Kandace: how are you getting on here?

[Barry]

Yes. The sort of rules you would set up for this would be something like:

* Recurrence custom
* End on one day after the date of last event
* Frequency weekly
* Every 2 weeks
* On relevant days of the week

Does that help?

[Barry]

Hi James,

You can indeed. Here’s an example from our demo site showing a specific category in month view (noting the form of the URL):

http://wpshindig.com/events/category/wordpress-meetups/month/

Similarly, this works with photo view:

http://wpshindig.com/events/category/wordpress-meetups/photo/

Do note that there is currently a bug whereby navigating forward/backward a month or more will result in the category being “dropped” and it will simply revert to showing a normal month – but we’re aware of this and will be remedying this issue in an upcoming maintenance release 🙂

Thanks!

[Barry]

Hi Robert,

That ought to function as expected if you are using the Default Events Template setting (via Events → Settings → Display) – but if you are using the Default Page Template, for instance, it won’t work quite as you expect due to the way content is delivered in that situation. In other words, you won’t be able to rely on tribe_is_event() quite so early in the request.

If that’s the case you might switch tribe_is_event() to tribe_is_event_query() (though note that in this form the test would also change the layout for other single event types, like venues and organizers – if that’s not acceptable you’d need to tweak a little further).

Hope that helps!

[Barry]

Yes: please familiarize yourself with our Themer’s Guide in the first instance. Essentially though you would override and customize the single-event.php template, locating and removing the following line:

<?php echo tribe_event_featured_image(); ?>

Does that help here?

[Barry]

Creating a new thread is absolutely fine and a great way to share the information with others.

We’ll review NextGen’s inclusion on the incompatible plugins list as soon as we get a chance and if all looks well we will certainly consider removing it from that list.

Thanks!

[Barry]

Hi everyone!

Sorry for the inconvenience, first of all. This isn’t specific to WordPress 3.6.1 itself but nonetheless Karen you are correct that the fix suggested here is the recommended way to workaround this 🙂

Not being a coder, I wondered if that part about the style should be in there as well or somewhere else… ?

Please do paste the entire snippet in to your theme’s functions.php file. If you have any doubts though or are really uncomfortable working with code it may be better to seek the assistance of a suitable developer or else wait until we solve this in an upcoming maintenance release.

Thanks!

[Barry]

No problem. Shimatorabi how are you getting on here?

[Barry]

Can you tell me what theme you are using?

[Barry]

Hi Heather: what slug are you using for the main events page? I do see a page at /events/ but this seems to be an empty placeholder (if your main events page is also set to use that slug that is probably going to cause a problem).

[Barry]

Hi Rob!

Thanks for jumping in and trying to move this along – even so it’s generally better to create a new thread of your own, even if it seems on face value to be the same or a very similar problem.

In this case you are using Genesis – we don’t yet know if that’s true for the original poster, Shimatorabi, and I don’t want to derail this thread which he created in order to receive support for his own specific problem by focusing on a Genesis-specific solution, nor do I want it to become overly confusing by potentially discussing two completely different themes simultaneously with two different users.

For that reason please do go ahead and create a new thread 🙂

Thanks!

[Author]

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