Barry

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Viewing 15 posts - 12,091 through 12,105 (of 17,936 total)
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  • in reply to: WPMS Facebook Importer Timestring Parsing Issue #72242
    Barry
    Member

    Thanks Nitin:

    All plugins TEC, TEC Pro, FB Importer are updated as of today with 3.1.

    Can you confirm that same error still occurs, particularly that the line number is still the same?

    in reply to: Events list date changing over late #72235
    Barry
    Member

    Hi ngaire,

    So I’m slightly unsure at this point if you did indeed deactivate all other plugins and switch to a default theme or not – if you did, I wonder if you could repeat this and pay particular attention to disabling WP Super Cache (simply because, depending on how it has been set up, deactivating the plugin will actually not stop cached pages from being served – so please check in with the plugin author for details of dealing with this … the regular frequency of the change also makes me wonder if this might in fact coincide with a scheduled task clearing out the cache).

    I can completely appreciate these sort of steps might not be ideal on a live site, though – so an alternative strategy could be to install a fresh copy of WordPress in the same environment and start off only with a default theme such as Twenty Twelve and our plugins. See if the problem still occurs and, if it does not, start building up by adding the various plugins you are using on your live site (and ultimately your theme).

    Does that get you any closer to a solution?

    Thanks!

    in reply to: tribe_create_venue() doesn't set venue title #72232
    Barry
    Member

    Hi Oliver,

    Thanks for bearing with us.

    Yes that definitely needs some attention; the problem (or one of the primary problems) is that despite the comments in the code that function isn’t currently geared towards being used “at will” – instead, for venues to be set up correctly, much hangs on the presence of data in the $_POST superglobal array (which of course isn’t present since you are trying to do this programmatically).

    For the time being at least I’d recommend using WordPress’s own API functions to build venues – but I’ll certainly list this on the bug tracker as something to be addressed.

    Thanks for your patience!

    in reply to: Couple things that don’t work as they should. #72225
    Barry
    Member

    Sure – we’d be more than happy to take a peek at the map view issue if you can create a remote dev site.

    If you can create new threads for everything else that would be appreciated – noting that I did indeed respond to point 3 which I also see as a matter of preference rather than a bug. If you feel strongly about the URL structure being “wrong”, however, please do create a new thread and make your case – we’re listening 🙂

    Barry
    Member

    Well, it’s a known bug with the current release (unfortunately) but one that ought to be fixed shortly. We do have a snippet – listed on the right under Useful Code Snippets – that might help as a temporary workaround if you want to try it:

    Fix for Overridden Static Front Page

    Hope that helps!

    in reply to: events rss feed date missing #72103
    Barry
    Member

    Hi creativebridge – just a note first of all that, unfortunately, the forum is not a great venue for code. It’s always better to share code here via a service like Pastebin or Gist 🙂

    Unfortunately though, we could take a quick look (if you want to repost it – just so we can be sure we’re not missing anything), we are unlikely to be able to offer too much help with a customization like this one.

    Barry
    Member

    On our own test installations (and for the majority of custom websites) we simply don’t see this. To be clear: if you set up a fresh installation of WordPress, locally or remotely, and install only our plugins (and nothing else) can you replicate this? If you cannot, does the problem appear as you add the plugins/theme from your live site?

    in reply to: hover box under menu #72093
    Barry
    Member

    Hi awsjulio, can you provide a URL where we can see this?

    in reply to: Widget showing latest events added #72092
    Barry
    Member

    There is not but that is definitely a great idea. If you’re down to do so, please create a feature request – other users can then show their support or chip in with related ideas.

    Thanks!

    in reply to: My Events Page Layout #72090
    Barry
    Member

    OK – I’m going to move this across to our Community Events forum in that case so our expert there can help you. Thanks!

    in reply to: widget formatting #72089
    Barry
    Member

    Hi solddigital,

    Let’s look at your widget issue here – for anything else please create new threads as we try to stick to one issue per thread (this also helps us to provide more timely responses, as other team members can help out with other threads).

    is there an easy way to make the widget headings for events calendar pro display as h3 instead of h4?

    If you are familiar with CSS you might simply tweak the rules so that h4 elements are styled identically to h3 elements – otherwise you could override and customize the widgets/list-widget.php template and change the opening and closing <h4> tags to <h3> tags instead.

    For an overview of customizing and overriding templates please see our Themer’s Guide: https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    Barry
    Member

    Can you try disabling the include events in main blog loop setting – does that help?

    in reply to: Couple things that don’t work as they should. #72085
    Barry
    Member

    Hi mastafu!

    There are quite a lot of issues in your post – please note that we normally try to stick to one issue per thread. This prevents confusion and also makes it possible for us to provide more timely responses, as different team members can take on different threads and work with you simultaneously.

    Please respond to my issues.

    We’re always happy to help – but please do take note of the guidelines in our forum overview, particular with regards to the stated response times and the fact that we don’t generally provide weekend coverage (important, as you posted on a Sunday).

    Map view search distance limit, does not work in my opinion. I have it set up to 50km limit and it still shows me all results in Map mode. It just shows how far from searched city it is located … I want to have control how much users should see.

    By the sounds of things you are hitting against a known bug which we hope to resolve soon. Can you confirm that the problem is with the list of events below the map, rather than the pinmarked events on the map itself? Or, if not, can you provide a live example?

    Url is wrong (SEO and logical reasons). Right now it is domain.com/event/events-name/date and it should be (if anything) domain.com/event/date/events-name

    We’re definitely open to feedback: if you can make a case as to why this would be an improvement in SEO terms we’re listening – but please post this as a feature request over on our UserVoice page. Similarly so for your third point re the inclusion of category slugs in single event URLs.

    Another bug is very weird. In tribe bar views in non-english website (in this case polish):
    – list loses icons (that is because classes change to polish translations)
    – one does not lose icon and it is a week, that one does not translates to polish it stays as week.

    We’re aware of the issue with list view icons being translated inappropriately and this should be addressed in a forthcoming maintenance release.

    Once again, let’s stick to handling your question about map view/distance limits in this thread – if you need further support or have further questions about any of the other topics you raised please do so by creating a new thread.

    Thanks!

    Barry
    Member

    Hi jbengue,

    I can’t seem to locate your events calendar page – could you provide a URL to help me get there?

    Have you also tried deactivating all other plugins and switching to a default, unmodified theme to see if that resolves this (on a testing site if doing so on a live site isn’t possible)?

    Thanks!

    in reply to: Wont Save Dates #72069
    Barry
    Member

    Hi!

    Usually this sort of issue indicates a conflict. You noted when you created the thread that you had tried deactivating all other plugins and switching to a default, unmodified theme (such as Twenty Eleven or Twenty Twelve) – did that have any impact on this problem?

Viewing 15 posts - 12,091 through 12,105 (of 17,936 total)