Barry

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Viewing 15 posts - 11,401 through 11,415 (of 17,936 total)
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  • in reply to: Remove http:// from event weblink – error occurring #80800
    Barry
    Member

    Ah ok, yeah the previous snippet assumed you would have populated those fields. As a sidenote, turning off the display of errors is a great idea on a live or production site – even though the ‘problem’ would still be present it would fail silently and, in this case, pretty safely.

    With that said, you could use this version of the snippet instead. Hopefully that will clear this up for you and provide a better means of dealing with empty fields: of course, please do tweak to better fit your needs if it still doesn’t quite hit the mark.

    Thanks!

    in reply to: Displaying Today's Events (Including Recurring Ones) #80799
    Barry
    Member

    Thanks Barry, that seemed to work however we are now having issues where recurring events show up multiple times.

    Not quite sure why you are hitting this, Tim, or what the exact context is. If for instance I set up the snippet I suggested in a custom page template and have two events scheduled for today (one that is a single event and the other a recurring event that happens to have one instance taking place today) then I see two events as expected, I don’t see additional instances of the recurring event.

    When searching for the solution for this and other questions, hereโ€™s the 2.X documentation I kept running into:
    https://theeventscalendar.com/support/documentation/the-events-calendar-template-tags-general-functions/
    Itโ€™d be great to have a collection of these kind of general functions for 3.X posted somewhere.

    We did try to make it as clear as possible that items like that tutorial don’t pertain to the current version – so please accept our apologies if that wasn’t the case.

    We’re definitely conscious that we need to build up our 3.x-related documentation and that’s something we’ll keep chipping away at over time ๐Ÿ™‚

    in reply to: Events Not Showing on Blog Page #80796
    Barry
    Member

    I can understand your frustration: you have a set of end-goals and of course you want support from us where those goals relate to or are impacted by The Events Calendar/Events Calendar PRO. At the same time, we need to be realistic about how much time we can spend helping customers through what amount to custom development issues and need to draw the line somewhere.

    Rather than provide that type answer, why donโ€™t you advertise and market the product with a big disclaimer stating that it only works in certain scenarios and configurations and anything beyond that is non-supported.

    Because we often do help people to achieve new things and behaviours that don’t exist out-of-the-box – unfortunately that isn’t a practical proposition for every single request, however.

    I’m also not completely clear if you are referring to integration with your theme’s magazine mode or integration with the RSS feed with this feedback. If it is the latter then, yes, we understand that things like this are popular requests which is why we invested in developing the tutorial I linked to. Why it isn’t working in your case I’m not sure, but I do know that other users have successfully utilized it – very recently, too. For further support on this specific issue, though, please create a separate thread.

    If it is integration with your theme’s magazine mode then I’m afraid that is beyond what we can help with. You’re asking us to have knowledge of a different product and help customize it – that’s not our responsibility and I don’t think it’s the theme vendor’s responsibility, either. It’s the responsibility of the person integrating the two products.

    We certainly do appreciate and take note of feedback like this – knowing what you need and expect helps us to improve our offerings going forward.

    At the same time, it’s important to be clear early on that our support organization simply isn’t configured to offer “an initial configuration service, at an additional one-time cost to the customer” and, right now, if you need a higher degree of support than we can offer – particularly where it relates to custom development work such as pulling events into the custom query of another product – it would be best to work with a suitable freelancer or independent developer and we will happily provide you with a list of people we recommend.

    in reply to: Pagination Top of Calendar (in addition to bottom) #80732
    Barry
    Member

    Fantastic – happy I could help!

    … If you have a moment and want to leave a review on our wordpress.org that would be awesome and much appreciated.

    I’ll go ahead and close this thread now – thanks again for choosing The Events Calendar ๐Ÿ™‚

    in reply to: Getting an error on the widgets page #80729
    Barry
    Member

    Upgrading from 1.3 is quite a leap! Sounds like you’re on track though (and thanks for letting us know).

    I’ll go ahead and close this thread.

    in reply to: Theme conflict not resolved #80728
    Barry
    Member

    Peter: I don’t expect there to be a very long delay before the next maintenance release arrives – so if you can wait out a little longer that’s great and, of course, you have the workaround proposed above to fall back upon if needs be.

    Woodraf: sorry to hear that – as ever, feel free to observe and try out any fixes (like that posted in my last reply) but if you need further help please do create a new thread of your own.

    Thanks!

    in reply to: Pagination Top of Calendar (in addition to bottom) #80727
    Barry
    Member

    Hi mikemurphy: it’s actually already present, just hidden. If you create a custom tribe-events.css stylesheet (please follow the instructions in our Themer’s Guide) and add a short piece of CSS like this it should make it visible once more.

    in reply to: Calendar and Pro Version breaks Nivo Slider #80717
    Barry
    Member

    Hi Audra – is this the workaround you used and if so could you share your modified theme’s functions.php file so we can take a peek and see if there were any obvious problems in terms of how and where it was added?

    If that’s possible, please share any code via Pastebin or Gist: posting code directly in the forum isn’t currently a great idea as the forum software may accidentally eat some of it.

    in reply to: RSS tutuorial code improvement #80716
    Barry
    Member

    That’s a great suggestion Kevin – we’ll log that as something in need of further attention ๐Ÿ™‚

    in reply to: Hiding Event Description in Map/Photo All Modes #80715
    Barry
    Member

    Hi Nitin,

    Our Themer’s Guide explains how to safely override and customize our templates but, for example, to remove the description from list view you would override list/single-event.php and basically locate and remove the following line:

    <?php the_excerpt() ?>

    You may of course want to remove some of the surrounding HTML markup, too, depending on your ultimate goal. Does that help at all?

    in reply to: Just installed Events – looks dreadful #80710
    Barry
    Member

    That’s a shame and we’re sorry it hasn’t worked out for you. To request a refund please email the team at pro (at) tri (dot) be and ideally include a link to this thread and also a copy of your receipt.

    Thanks – and good luck with your project – I hope you’ll have an occasion to use The Events Calendar and Events Calendar PRO at some future point even if it hasn’t panned out this time round ๐Ÿ™‚

    in reply to: Mappress conflict Redeux #80709
    Barry
    Member

    I’m afraid there just isn’t enough information in your post for me to answer that, markappeal. I suspect this is unrelated though and you should try adding this snippet to your theme’s functions.php file in the first instance (you can probably omit the opening <?php tag). If you find you need more help please do create a new thread of your own – thanks!

    Barry
    Member

    It’s been removed.

    Barry
    Member

    @woodraf: great!

    @Marcin: please remember to share code using a service like Pastebin or Gist – posting code directly into the forum isn’t a great idea because very often bits of code are stripped out, so we can’t be certain we are seeing exactly the same code that you posted.

    1. If you’re having trouble restoring the original code perhaps you could get an untainted copy from the theme vendor’s website (or from the WordPress plugin directory, depending on where you got this theme from).

    2. We definitely can take a look and see if there is a problem with the positioning etc of our snippet within your theme’s functions.php file, so please ensure that that is the version of the file you share.

    Thanks!

    Barry
    Member

    @Marcin: sorry to hear that, perhaps you could share the edited version of your functions.php file so we can take a look and see if there are any obvious issues in terms of where you placed that code (please use a service like Pastebin or Gist, rather than posting directly in the forum though).

    Of course, you can remove the code and return the functions.php file to its original state to remove any problems it has caused.


    @woodraf
    : again, we’re sorry to hear you are experiencing problems. What isn’t clear though is if you mean you are facing the same issue as Marcin originally described, or if you have similarly added code to your theme’s functions.php file and consequently the situation has worsened somehow.

    Whichever of those, please do post a new thread of your own and share whatever details you can.

    Thanks!

Viewing 15 posts - 11,401 through 11,415 (of 17,936 total)