[Barry]

This reply is private.

[Barry]

Glad you figured out #3 🙂

For the rest we can really offer only guidance – in the form of tutorials – but really it’s something you would need to drive forward without our help: the reality is we just don’t have enough bandwidth to help with every request for in-depth customizations like this one.

Would you like a list of freelancers/devs who you could contact for further assistance?

[Barry]

I don’t see anything useful in that information unfortunately. It’s all the more puzzling that it persists when you revert to a default, unmodified theme with no other plugins running.

For clarity – can you confirm that when you tried the above steps you also tried my step involving a refresh of the permalink rules? If so and if that yielded no positive result, I would have to wonder if this is either due to something in your database or else an environmental issue.

Would it be possible for you to install a fresh copy of WordPress in a subdirectory, and initially install only our plugins (core and PRO, but nothing else) and see if you can replicate this with some test events? Assuming that works without issue, basically try the troubleshooting process in reverse – and start introducing all of the components that you have on the live site.

The idea here would be to figure out if the problem might be environmental (if you hit problems right off the bat with this new installation that would certainly indicate something along these lines) or if it might still be a conflict, and/or be bound to entries in your database.

Thanks!

[Barry]

Hi @nicleics: please disregard my last post! I’ll review the information you provided and update you again shortly – unfortunately your reply for some reason didn’t show up on ‘our’ side of the forum (I only noticed it was there when I flipped to public view). Please accept our apologies.

[Barry]

Hi nicleics: yes, can you reply to my above questions (from when I first replied to you)? I’ll repeat them below 🙂

• I do appreciate you taking the time to deactivate all other plugins and switch to a default, unmodified theme: can you confirm if that had any impact on this?
• Could you also try visiting the Settings → Permalinks admin screen – you don’t have to change anything, just visit it – and let me know if that resolves this issue?
• Last but not least, if none of the above gets us any further forward please include a copy of your system information as provided at the bottom of the Events → Help admin screen.

Thanks!

[Barry]

Hi inhouse,

It may simply be that this is too small of a task for Modern Tribe to take on as a project at this time and the team member responding to your message probably felt we could at least point you in the right direction here on the forum 🙂

1. We a category dropdown added to the search bar. We need all categories except ID 23.
2. We’d like a dropdown of venues to appear as well.

We’ve got a number of tutorials you could refer to that may be useful here, including this one in particular which looks at the Tribe Events Bar.

3. Also need to change the date separator from ‘ @ ‘ to ‘ at ‘ globally (list, single event, related event, widget, etc).

Here is an example of how you can change the date formatting in a number of cases – and you could drop that code into your theme’s functions.php file. That snippet does a little more than you need, because you just want to replace the @ symbol, so you could simply strip out the following line (as it would not be needed):

$format['same_year_format'] = 'j F'; // Day then month for same year dates

I hope that helps, but if you feel you still need a developer to work through this with you we can certainly provide a list of suitable freelancers and independent devs who can assist further.

Thanks!

[Barry]

Hi runekjensen, you probably will need to do some work with CSS to achieve this, however you definitely don’t need to (and should not) edit core CSS files.

If your theme offers a mechanism for adding CSS then there is certainly no harm in trying that first, otherwise I’d recommend adding a custom tribe-events.css stylesheet – you can find further details about doing this in our Themer’s Guide.

Hope that helps 🙂

[Barry]

I’m sorry to hear that – but can you double check the URL you provided? It doesn’t seem to be correct (and I couldn’t locate your events content from the main URL you provided when you opened the thread).

Thanks!

[Barry]

Hi Stefan,

No problem at all 🙂

It’s easiest to post login details here in the forum, but share them as a private reply. Before you do that though – I know you marked down that you had tried deactivating all other plugins and switching to a default, unmodified theme: can you confirm if that had any impact on the problem?

Thanks!

[Barry]

Hi geniagould,

I’m sorry you’ve had such a frustrating experience.

There are still many references to 2.x-specific ways of doing things, especially here on the forum, and we didn’t feel it would be the right course of action or even practicable to purge them all – the themer’s guide and all our official references have been updated, however, and those relating to 2.x have been clearly marked as such.

Some say to put overrides in a folder called theme>events. Some say theme>tribe-events. Some say theme>tribe-events-pro. WHICH IS IT?

If your theme was the default Twenty Twelve theme, to take a real example, they would go in themes/twentytwelve/tribe-events/…

Am I supposed to use the Events Calendar Pro template files? Where do I put them, in a folder in my theme called “tribe-events” or “tribe-events-pro”.

You certainly can copy, override and customize the PRO templates. Following on from the previous example, if you wished to override the events-calendar-pro/views/pro/day/content.php template your copy would live at:

themes/twentytwelve/tribe-events/pro/day/content.php

An example of a Community Events template override:

themes/twentytwelve/tribe-events/community/edit-event.php

In summary then your theme needs to have a tribe-events subdirectory – within that, the path should basically always be the same as it is within the relevant plugin’s views directory. I hope that helps, but let me know if anything remains unclear 🙂

[Barry]

Hi Nicki,

It can certainly be tricky to help with third party themes so there may not be too much we can do here, but we’ll certainly take a quick look and see if anything obvious jumps out.

Can you tell me what the theme is and provide a URL that will allows us to grab a copy (which you could share as a private reply, if you preferred)?

Thanks!

[Barry]

Hi atracksler: would a snippet like this (which you could drop into your theme’s functions.php file for instance) help?

[Barry]

Hi henkle,

That must be pretty frustrating and I can understand it being a pretty concerning situation for you.

It’s possible there is more than one trigger so the next step is to try and isolate whatever is causing the problem: can you deactivate all other plugins and revert to a default, unmodified theme? Please also double check that you are using our latest plugins (ie, The Events Calendar 3.3.1 and Events Calendar PRO 3.3). With that done, visit the Settings → Permalinks admin screen – you don’t have to change anything, just visiting this screen will refresh the rewrite rules – we should then have a sort of “blank canvas” to test on.

From there, check if everything works as expected and try some things like change the page template for a couple of pages and alter a few other WordPress settings – then check to see if the event permalinks are still functional. If they are, start introducing your theme and all the other plugins you need one-at-a-time, performing the same sort of tests until you see the problem again (and of course take note of which plugins/themes seem to cause the issue).

Thanks!

[Barry]

I’m going to close this thread as it hasn’t seen any follow-up activity for quite a while now. If we can help with anything else please feel free to create a new thread (or threads) – thanks!

[Barry]

I’m going to close this thread as it hasn’t seen any follow-up activity for quite a while now. If we can help with anything else please feel free to create a new thread (or threads) – thanks!

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