[Barry]

Excellent!

[Barry]

This reply is private.

[Barry]

You’re welcome: I’ll go ahead and close out this topic, but of course if we can assist with anything else please do feel free to open new support topics as needed 🙂

[Barry]

I see the attachment this time!

That particular list seems like a custom implementation. Events Calendar PRO does ship with an events list widget and you can indeed set this to only list featured events.

Like many of our widgets, you can deploy this outside of a sidebar by using a shortcode. In this case, that might look something like this:

[tribe_events_list featured_events_only=”1″]

As with all views, the output of this widget is customizable and our Themer’s Guide is a great starting point for learning the ropes in terms of making those changes.

Thanks!

[Barry]

This reply is private.

[Barry]

Christoph: thanks for your continued patience.

More work is needed on our side and some of that work is going to take more time, but it does seem that – even where the import tab is flagging imports as having failed – they are actually succeeding.

To use one of your screenshots as an example, there are imports where we can see it is flagged as a failure but we have a summary of “1 neu — 5 aktualisiert”. Identifying why this is happening (it’s clearly misleading) is a work in progress.

If you are aware of cases where despite indicating that, for example, 5 events were updated from a specific source on Facebook they actually were not update I’d love to get more information about that and some specific examples. It certainly seems though that a percentage of the failures are false or at least the failure was only partial in nature.

We’ve also identified a number of cases whereby importing from certain entities on Facebook fails – work to fix that is in the process of being tested and will be deployed over the next week (not via a plugin update, but by changes which will roll out on our own servers).

Once more, I can only ask for your patience through this period.

[Barry]

Hi Wesley,

Thanks for posting!

One thing I should point out right away is that – though we do share snippets in an effort to point users like yourself in the right direction – custom development tasks are generally something we need to leave in your hands.

Here’s an alternative snippet you might try, loosely based on the one in the topic you mentioned, which takes a list of category slugs and removes them from Filter Bar’s category filter. Want to give that a try?

function remove_specific_categories_from_filterbar( $values, $filter_slug ) {
	if ( 'eventcategory' !== $filter_slug ) {
		return $values;
	}

	$unwanted = array( 'category-slug-1', 'category-slug-2', /* more slugs as needed */  );

	foreach ( $values as $key => $value ) {
		if ( in_array( $value['data']['slug'], $unwanted ) ) {
			unset( $values[ $key ] );
		}
	}

	return $values;
}

add_filter( 'tribe_events_filter_values',  'remove_specific_categories_from_filterbar', 10, 2 );

Hopefully it helps or at least gets you started in the right direction 🙂

[Barry]

Hi Anna,

That’s a really great idea!

It’s not something that is directly supported by the plugin, I’m afraid, though it would be feasible to do this as a (relatively advanced) piece of custom development work.

If you still want to explore options for making this happen you may wish to check out our Themer’s Guide in the first instance, which covers the basics of customizing the calendar:

/theeventscalendar.com/knowledgebase/themers-guide

Good luck with the project 🙂

[Barry]

Hi Stef,

Thanks for contacting us and for considering our plugins 🙂

Is it possible to purchase the extension “the events calendar” in euro currency by credit card ?

The Events Calendar is actually free, there’s no need to pay!

We do also have a range of premium plugins such as Events Calendar PRO and we’d be stoked if you wanted to buy a license for one of them. However, we only sell in US Dollars (and if you are buying by credit card, there is generally no problem with this) and are unable to sell directly in other currencies.

Thanks!

[Barry]

Hi Yann,

Thanks for contacting us!

With regards to the pieces of text that are not being translated first of all, we’d love your help with this. Currently, some of the pieces of text you noted don’t have any French language translations. Example:

translations.theeventscalendar.com: “View your submitted events”

Of course, we cannot provide translations in all languages for our users so this is very much a community effort. If you’d like to become involved and submit translations it will benefit you and other users, too 🙂

• https://theeventscalendar.com/knowledgebase/creating-translations-for-events-using-wpml/
• https://theeventscalendar.com/knowledgebase/incomplete-translations/

The above links should provide any further guidance you need with that.

The second is that I have now (I did not make any update this 6 last months because of a bug) a new section “ÉVÈNEMENT ÉTIQUETTES”, I would like to hide it.

Please follow the steps described in the Themer’s Guide and make a copy of the src/views/community/edit-event.php file (found inside the Community Events plugin), placing the copy in your theme at YOUR_THEME/tribe-events/community/edit-event.php. Within that copy, locate and delete the following line:

<?php tribe_get_template_part( 'community/modules/taxonomy', null, array( 'taxonomy' => 'post_tag' ) ); ?>

And finally, the most important is that people are not able to create a recurring event. When we clic to the button nothing happen. and I have to strange sentences “Êtes-vous certain de vouloir effacer ces évènements?” and “Êtes-vous certain de vouloir effacer cette exclusion?” which shouldn’t be here (see image below).

It sounds like a conflict, so following the steps detailed at the below link would be a great first step:

theeventscalendar.com/knowledgebase/testing-for-conflicts

If that doesn’t help you to discover the source of the problem, can you provide a login so that we can see the submission form for ourselves (while we don’t generally login to customer websites, we’d be happy to do so here as a means of accessing that page).

Thanks!

[Barry]

Sorry to hear that, Charrame.

This isn’t something most users experience or that we can replicate – which does point to the existence of a conflict with either another plugin or with your theme (it’s not necessarily just WPML that can trigger this).

theeventscalendar.com/knowledgebase/testing-for-conflicts

Are you positioned to run through our conflict testing instructions, linked to above?

[Barry]

Not at all – I should have been clearer – glad you’re sorted in any case 🙂

[Barry]

Hi Peter,

Can I use the current license I have for EventCalendraPro on a dev. site without creating issues?

Absolutely! You can simply ignore and dismiss any notices about requiring a license key. Except for access to automated updates, functionality will not be affected.

Is it possible to do something like this (see attachment) in Events calendar Pro?

Unfortunately your attachment didn’t come through. Could you try again or link to the image via a Dropbox link or similar? (Please note though we do try to stick to one issue per topic, so ideally for anything besides troubleshooting the initially reported problem we’d break things out into new topics.)

Thanks!

[Barry]

Not as yet, Kim.

This is a high priority for us and we are actively looking at and implementing various strategies – including tools to give us a better view of any problems occurring within the Event Aggregator service itself – but it is going to take more time to resolve this.

Again, we appreciate your patience while we work on this.

[Barry]

Hi Scott,

If you return to the Events → Help screen then hopefully the logs will have filled out. If you can copy and paste the latest log entries across here, that would be appreciated.

Thanks also for the updated screenshots: it does look like at least a percentage of Facebook imports are succeeding, based on the screenshots you shared, though there are certainly still a large number of errors/failed imports (by contrast, our own server records show a largely successful trail of imports relating to your license key).

Import services says that WP Cron is not enabled – would this be causing problems? How do we fix it?

It could be a problem which is why I wanted to check on this angle but, in your case, my guess is you/your host/a dev you have engaged to build your site has provided an alternative means of triggering cron jobs (otherwise we wouldn’t see those recent updates in your history tab).

Here’s what we’re doing on our side: there is clearly a discrepancy between our view of the problem (as noted, our own logs paint a picture of mostly successful import jobs run on your behalf) and what you can see in your local import hostiryo, so we’re working to get more insights into what’s going wrong.

This remains a high priority for us but, owing to the complicated nature of this system, it may take more time to resolve.

[Author]

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