[Barry]

Hi – great question. Can you try adding this snippet to your theme’s functions.php file and see if that helps?

[Barry]

Hi – I’m sorry to hear you are experiencing difficulties.

Are you familiar with your browser’s developer tools – and if so are you able to detect if the image is present but not displaying (perhaps because of a 404 issue – checking the browser console could help here), or if it is simply absent altogether?

If you’re not comfortable figuring that out just let us know.

Thanks!

[Barry]

Hi – I’m sorry to hear you are experiencing difficulties.

This could be either a problem with your theme or possibly another plugin. Can you try deactivating all other plugins (except for ours) and reverting to a default, unmodified theme such as Twenty Twelve or Twenty Thirteen – and see if the comments work at that point?

If they do, please then reactivate everything else one-at-a-time, checking at each stage to see if comments have stopped working and hopefully we’ll be able to isolate whatever is conflicting.

Let us know how you get on 🙂

[Barry]

I’m sorry to hear you are hitting difficulties here.

One thing to note is that The Events Calendar and Events Calendar PRO must be in synch – right now, that means using The Events Calendar 3.4.1 and Events Calendar PRO 3.4. So it’s possible some problem is cropping up because one has been updated while one is at a much older version.

If something is going wrong with the automated update process, would you be able to try updating manually? You can grab copies of our plugins here and here.

Does that help?

[Barry]

They aren’t supported in those fields, unfortunately, but if you follow the directions here you should be able to enable it – does that help?

[Barry]

Yes that is rather odd and seems to be something that is specific to your theme. A set of rules like this should help:

#tribe-events h1,
#tribe-events h2,
#tribe-events h3,
#tribe-events h4,
#tribe-events h5,
#tribe-events li,
#tribe-events dt,
#tribe-events dd,
#tribe-events a,
#tribe-events p {
color: #666;
}

Your theme appears to support custom CSS so you could try adding the rules to the appropriate field there, or else you could set up a custom tribe-events.css stylesheet (following the instructions in our Themer’s Guide) – does that help?

[Barry]

Hi Gordon,

Interesting. So it sounds like you basically want one or more calendars to inherit the events of – or stay in synch with – one or more other calendars, via the iCal feed. Is that correct?

If so, no – that isn’t currently supported. We would definitely be open to a feature request along these lines, which you could post over at UserVoice.

Does that answer your question?

[Barry]

Hi inhouse,

We’d love to help but a customization like this that hinges on a third party plugin isn’t really one where we are going to be able to assist too much.

In what context are you trying to control the order of venues?

[Barry]

Hi – great question! However, there’s no single best practice and a lot depends on what you feel most comfortable doing, especially since we don’t provide a dedicated export feature and you are therefore going to have to use other tools.

The best I can really suggest is trying a few test runs with different approaches like a MySQL export, WordPress’s own import/export tools and perhaps even a custom script.

Is it important to migrate TEC/ECP settings (mysql options) as well?

That depends, really. If they largely deviate from the defaults then perhaps – but you could also just set things up again the way you want on the new site. Again, it depends on what is going to be fastest in your specific case.

I appreciate that’s all rather vague, but hopefully it gives you a few things to explore.

 

[Barry]

Hi!

I’m not quite sure why that would have impacted on the width of the calendar widget (and it looks like it is filling the correct amount of space). It’s definitely possible to shrink it further, but it’s already pretty compact.

Have you taken a look at our Themer’s Guide which explains how to set up a custom stylesheet?

[Barry]

Hi!

It looks like your theme or possibly another plugin is replacing the version of the jQuery library (which is a set of code WordPress and many plugins like our own requires) with a different version being pulled in from Google:

<script type='<a>text/javascript</a>' src='<a href="view-source:http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js?ver=3.8.1">http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js?ver=3.8.1</a>'></script>

Based on the troubleshooting steps you indicated having completed so far my guess would be your theme is responsible for this: can you investigate removing this so that WordPress’s own (and more recent) version of the library is used? I suspect that will solve this.

Let us know how you get on!

[Barry]

Hi!

Please check out our Themer’s Guide in the first instance, which covers many of the basics. Essentially though you would override community/modules/organizer.php and remove or comment out the following line:

<?php tribe_community_events_organizer_select_menu( $event ); ?>

Similarly so for community/modules/venue.php where the corresponding line is:

<?php tribe_community_events_venue_select_menu( $event ); ?>

Does that help at all?

[Barry]

Hi!

If you are using the Default Events Template (default-template.php) you could simply relocate the following line:

<?php tribe_events_before_html(); ?>

You can find out more about the template override process in our Themer’s Guide – does that help at all?

[Barry]

Hi – great question however that is not something our Eventbrite addon supports at this time, I’m afraid. Please note we do also have a range of other ticketing solutions that work hand in hand with the following ecommerce engines:

• Shopp Tickets (for Shopp)
• EDD Tickets (for Easy Digital Downloads)
• WooCommerce Tickets (for WooCommerce)

WPEC Tickets

(for WP E-Commerce)

With all four, the sales and customer data stays with you in your WordPress installation, so the potential to readily build interesting extensions that meet your specific needs is higher in many ways than with Eventbrite – though I would note you would still need to put together a customization to retrieve and display attendee data publicly.

I hope that helps!

[Barry]

Hi!

For something like that a combination of The Events Calendar (our free, core plugin), WooCommerce Tickets and WooCommerce itself (also free) could be a solid foundation. I would note however that although a different price per ticket/per event is entirely possible selling a ticket for an entire series of events is not currently supported.

Of course, we also have ticketing plugins that support and play nicely with Shopp, EDD and WP E-Commerce – so if you prefer to use any of those as the underlying ecommerce engine we’ve got you covered (and taking the time to figure that part out, if you haven’t already done so, could be time well spent) 🙂

It’s not impossible to achieve by any means, but might require a little creative thinking.

I hope that helps!

[Author]

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