Barry

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Viewing 15 posts - 946 through 960 (of 17,936 total)
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  • in reply to: Payment Method on Ticket #1328746
    Barry
    Member

    OK, how about revising that snippet (in your email template) to the following:

    $order = wc_get_order( $ticket['order_id'] );
    
    if ( $order ) {
    	$order_data           = $order->get_data();
    	$order_payment_method = $order_data['payment_method'];
    	echo $order_payment_method;
    }
    Barry
    Member

    Hi Ronald,

    Neither Event Tickets nor Event Tickets Plus fully support recurring events at this time.

    It’s certainly possible to create tickets for recurring events, but the behavior isn’t going to be completely consistent with non-recurring events at this time.

    We’re aware of this, though – and there are plans to implement full support for recurring events and tickets in a future release πŸ™‚

    in reply to: Calendar Pro + WPML #1328575
    Barry
    Member

    Glad to hear you’re all sorted, ClΓ©ment, and thank you for flagging the path to resolution πŸ™‚

    in reply to: Renewal Pricing Difference #1328571
    Barry
    Member

    Hi Jason,

    Great question!

    Your other expired license isn’t unlimited, it’s an agency-level license key which normally sells at $299.00. When users upgrade from one tier to the next we’re happy to only charge the difference between the cost of the two tiers – as a thank you for upgrading – and in this case that’s $449.00 (adjusted slightly).

    In fairness to users who don’t quite catch the fact that their license has expired, we also offer this pricing to users whose licenses are no longer active.

    In your case, then, you have a choice as to which path you follow and in terms of offering you a discount, I couldn’t offer anything lower than the agency-to-unlimited path that is open to you πŸ™‚

    I hope that answers your questions, but do let me know if I can clear up anything else.

    in reply to: Caption on first image appearing for all of them #1328393
    Barry
    Member

    I do apologize, Meghan: I came to this from a different forum and totally missed that you had posted in the Image Widget Plus forum.

    Each image has a new caption but only the first image caption is showing for all of them.

    Hmm, that’s not my experience when I test this out for myself locally. I visited your site to get a sense of the problem as it is there and located an instance of the widget on your homepage – but the problem doesn’t seem to impact that particular instance.

    Can you confirm where I should look to see the problem?

    Also, is there a way to make the images change without a new site load? Like every 10 seconds, the image goes to the next one?

    It’s not an option that’s built in, I’m afraid. Seems like a nice idea, though. Might this plugin help to get you started? It can be installed and activated like any other plugin and should add autorotation capabilities to your existing Image Widget Plus instances.

    It is really just a starting point you might build on yourself further if needed — you are also more than welcome to propose this as a feature for inclusion in a future release if you like.

    UserVoice – submit your suggestions here!

    Thanks πŸ™‚

    in reply to: Major Problems with Event Imports #1328341
    Barry
    Member

    This reply is private.

    in reply to: Major Problems with Event Imports #1328322
    Barry
    Member

    This reply is private.

    in reply to: Wrong link showing on mobile versus desktop #1328310
    Barry
    Member

    Hi Erin,

    Perhaps because you replied by email I’m not seeing the images. Can you login and upload them/attach them to your next reply directly?

    I did a database cache, and it did not solve my problems.

    I’m not quite sure what you mean, here.

    To be clear: did you disable that plugin (W3TC) or did you just clear the cache, or something else?

    in reply to: Non translatable strings #1327701
    Barry
    Member

    Thanks for contacting us, Eli!

    Both are translatable though they belong to two different text domains.

    • ‘Keyword’ belongs to the the-events-calendar text domain and it can be found in the source code within the-events-calendar/src/Tribe/Main.php line 4335 at present
    • ‘Location’ belongs to the tribe-events-calendar-pro text domain and it can be found in the source code within events-calendar-pro/src/Tribe/Geo_Loc.php line 264 at present

    I hope that helps!

    in reply to: Workaround for enabling archive pages excerpts #1327696
    Barry
    Member

    Excellent!

    in reply to: Payment Method on Ticket #1327695
    Barry
    Member

    Interesting problem!

    WooCommerce won’t provide the order object until after post types have been registered, which makes sense on a number of levels. If wc_get_order() is called before that point in time it will return false instead of an order object, which would account for the error you are experiencing.

    To avoid the error you could test to see if you have a valid result before trying to print the payment method, ie:

    $order = wc_get_order($order_id);
    
    if ( $order ) {
        // Code to fetch and display
        // the payment method
    }

    Of course, the payment method will be missing in those cases where the PDF is downloaded. I’m not sure how much of a problem that may or may not be for you?

    in reply to: Remove event category from list view #1327632
    Barry
    Member

    Thanks for clarifying, Jaap.

    The snippet basically seems sound to me and it works locally (of course, I need to change the category slug to something that matches my local data, but otherwise it’s fine).

    In your case you seem to be targeting categories with the slug “oefenuur” – but when I visit the archive for that event category I see no upcoming events. Might that explain why it seems to have no effect?

    in reply to: Wrong link showing on mobile versus desktop #1327615
    Barry
    Member

    It sounds typical of a caching issue. You do seem to be using W3TC (a popular caching plugin) and the discrepancy could be especially pronounced due to browser side caching.

    If you clear the cache and/or disable that plugin, do things clear up for you?

    in reply to: Invalid License Key Error But Key Is Correct #1327592
    Barry
    Member

    Glad you figured things out πŸ™‚

    in reply to: Major Problems with Event Imports #1327536
    Barry
    Member

    This reply is private.

Viewing 15 posts - 946 through 960 (of 17,936 total)