Barry

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Viewing 15 posts - 7,276 through 7,290 (of 17,936 total)
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  • in reply to: Critical Bug #256126
    Barry
    Member

    Hi Brian:

    If i go to the event and say i want to add 3 tickets to my cart its sends me to the cart. Everything works for now. If i go back to my eventslist and go to the same event(!) and add again 3 Tickets to my cart it sends me the secont time to the cart. Works until now. Now there are 2 times 3 tickets “ABC” in my cart. But the stock would only be 5?

    This would certainly be a problem. Give me a moment to check it out and I’ll get right back to you.

    in reply to: Event Pages and Referrer URL Detection #256122
    Barry
    Member

    It’s certainly possible – but can I ask, is this essentially the same question as you already posed here?

    in reply to: Events list with no menu or sidebar? #256119
    Barry
    Member

    Hi!

    A lot depends on your theme.

    Our default events template for instance doesn’t explicitly pull in menus or sidebars – but it does try to load the theme’s header and footer so of course if these do load those elements that’s clearly a problem.

    That being the case, it may be you need a template without a get_header() or get_footer() call and you simply reimplement those pieces – sans the stuff you don’t want – within one template.

    Alternatively, you could set a variable in a custom version of the default events template before those calls, then add logic in the existing header/footer templates so as to stop certain elements from being loaded or created.

    Does that help at all?

    in reply to: Cache Problems with Events Calendar Pro #256110
    Barry
    Member

    Hi – I’m sorry you’re experiencing difficulties.

    Can you tell me more about your setup – do you know if you are you using Varnish or similar on your server?

    How many requests are you fielding at peak times and what sort of hosting environment do you have at your disposal? When you say everything is running slowly, what sort of figures are we talking about?

    in reply to: Fatal error: Maximum execution time of 30 #256100
    Barry
    Member

    Hi – I’m sorry to hear you’re hitting difficulties.

    Generally, 5 events won’t present any such problem. Is the error always the same (does it always relate to class-wp-image-editor.php on line 391?)

    in reply to: Eventbrite Promotion Code URL? #256093
    Barry
    Member

    Hi!

    I’m not completely clear as to the problem: it’s definitely possible to pass in parameters via a URL query, but what is the end result you are trying to achieve?

    in reply to: Attendees list showing up on event webpage #256089
    Barry
    Member

    Hi – great question!

    It would definitely be possible to build out such a feature as a customization (and indeed you could request this as a new feature) but, running “out of the box”, this is not directly accommodated.

    Does that answer your question – and can I help with anything else?

    in reply to: Can't Download Current Version #256077
    Barry
    Member

    Hi – sorry to hear you’re hitting difficulties.

    We did just do some work on our licensing server so I’d be interested in hearing more.

    t tells me that “for whatever reason” I cannot download it

    Is this quite literally the reason you are being presented with?

    in reply to: wp-admin login page disappears #256070
    Barry
    Member

    Hi!

    I work for a company that has purchased the community events add-on for one of our client’s sites. They don’t remember their password and I would rather just get an answer from you so I posted here.

    I’m sorry to hear that – would it be possible for them/you/someone with access to their email account to do a password reset? All they need to do is go here and enter the username or password – is that possible in this case?

    When we ‘block access to WP admin’ and select the role to be blocked, it completely blocks the wp-admin login page, the ONLY way to log in as admin is to go to the add event page which prompts a login there, log in as the admin and THEN we can get to the wp admin dashboard – it completely blocks ANY level from getting to the admin login page

    It’s a “convenience feature” of WordPress that unauthenticated users accessing the admin environment at …/wp-admin are redirected to the login screen. The canonical means of logging in, though, is to visit …/wp-login.php and I don’t think we interfere with this process at all.

    Can you confirm if you are still facing this problem when attempting to use or access wp-login.php?

    If you are, it’s probably best to reset your password and we can go into more depth on the forums.

    Thanks – I hope that helps 🙂

    in reply to: Tags not sorting correctly #256035
    Barry
    Member

    Actually … I was confusing myself there 🙂

    Just as when events are integrated into the main blog loop, when they are integrated within the tag archive they do indeed display in reverse chronological order – and this is expected behaviour.

    in reply to: Tags not sorting correctly #256015
    Barry
    Member

    1) Hey, my tags seem to be sorting in reverse chrono order. I haven’t figured out a workaround for this. I could really use some help on this.

    There does seem to be a possible bug here, I’ll get this logged for further investigation – thanks for reporting 🙂

    2) And… they don’t have the formatting of the List – they just have titles.

    That’s right. Tags are actually shared by posts (regular WordPress blog posts, that is) and events, they aren’t a separate/event-specific taxonomy – so they are presented in a list just like ordinary posts rather than an event-style list.

    in reply to: hide next event link #255896
    Barry
    Member

    Awesome – thanks for sharing 🙂

    in reply to: Blank Months. Need to refresh each time #255894
    Barry
    Member

    Yes, I deactivated all plugins (except the calendar ones) and the same thing happens..

    I’m sorry to be a pedant about this … but did you additionally switch to a default, unmodified theme such as Twenty Thirteen?

    in reply to: Multi-Vendor Event Management #255892
    Barry
    Member

    We do not, unless it’s a truly large scale project. That said, we’re happy to furnish customers with a list of recommended freelance/independent developers (if you’d like that, please simply email us at pro @ tri . be).

    Thanks!

    Barry
    Member

    No problem – we’ll keep this open for a  few weeks at least, unless you respond earlier than that of course 🙂

Viewing 15 posts - 7,276 through 7,290 (of 17,936 total)